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“Staff Stole My Overnight Case” 1 of 5 stars
Review of Wingate by Wyndham Virginia Beach / Norfolk Airport

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Wingate by Wyndham Virginia Beach / Norfolk Airport
2.5 of 5 Hotel   |   5800 Burton Station Rd, Virginia Beach, VA 23455   |  
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Ranked #52 of 114 Hotels in Virginia Beach
1 review
“Staff Stole My Overnight Case”
1 of 5 stars Reviewed August 13, 2013 via mobile

Stayed one night due to airline cancellation. I had no car, was carried to and from the hotel by the Wingate bus. It was the only place I went. I made no other stops at all. Unpacked my overnight shaving kit with all my medication, cologne, razor, etc. I packed up early the next morning but forgot my shaving kit in the bathroom. I called from the Airport, less than an hour and they said they would have housekeeping look in the room and call me back. No call came before I had to catch a plane. I called the next day and they said they would check again and call. No call, I called back later and they said it was not found in the room. I explained it absolutely could not physically be anyplace else but they rudely blew it off and suggested i was mistaken!! This was theft, plain and simple and some employee there knows it!! The management was ineffective and and simply recite " not responsible for items left or stolen" - really, thats pretty pathetic Wingate. Lost me as a costumer for good!

It's a average hotel at best, certainly not worth losing any valuables.

Stayed June 2013
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453 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Richmond
1 review
4 of 5 stars Reviewed August 2, 2013

Spent 1 night here for a business trip. Room was very spacious. Had a couple of things wrong in the bathroom nothing major! Clean room. Would stay again.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherry P, General Manager at Wingate by Wyndham Virginia Beach / Norfolk Airport, responded to this review, August 6, 2013
Thank you for taking the time to review your stay at our hotel. We are glad that you enjoyed your stay and look forward to welcoming you back on your next visit.
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Piscataway
1 review
3 of 5 stars Reviewed July 29, 2013

Overall review....
My family visits VA Beach every year. And every year we stay at the Wingate. Hospitality is Great. Rooms are clean. Location is convienent.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherry P, General Manager at Wingate by Wyndham Virginia Beach / Norfolk Airport, responded to this review, August 6, 2013
Thank you for the nice comments. We are glad that you enjoyed your stay and look forward to seeing you on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham Virginia Beach / Norfolk Airport

Address: 5800 Burton Station Rd, Virginia Beach, VA 23455
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #52 of 114 Hotels in Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wingate by Wyndham Virginia Beach / Norfolk Airport 2.5*
Number of rooms: 100
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Also Known As:
Wingate Inn Norfolk Airport / Virginia Beach Hotel Virginia Beach
Wingate Virginia Beach
Wingate Hotel Norfolk Airport

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