Stayed one night due to airline cancellation. I had no car, was carried to and from the hotel by the Wingate bus. It was the only place I went. I made no other stops at all. Unpacked my overnight shaving kit with all my medication, cologne, razor, etc. I packed up early the next morning but forgot my shaving kit in the bathroom. I called from the Airport, less than an hour and they said they would have housekeeping look in the room and call me back. No call came before I had to catch a plane. I called the next day and they said they would check again and call. No call, I called back later and they said it was not found in the room. I explained it absolutely could not physically be anyplace else but they rudely blew it off and suggested i was mistaken!! This was theft, plain and simple and some employee there knows it!! The management was ineffective and and simply recite " not responsible for items left or stolen" - really, thats pretty pathetic Wingate. Lost me as a costumer for good!
It's a average hotel at best, certainly not worth losing any valuables.
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- Also Known As:
- Wingate Inn Norfolk Airport / Virginia Beach Hotel Virginia Beach
- Wingate Virginia Beach
- Wingate Hotel Norfolk Airport