I visited the hotel for work at the end of January, for three weeks. Seeing as I was there so long I think I probably met every employee of the hotel. The staff was friendly and helpful, the room was clean and comfortable. I had a flat screen tv, mini fridge and a microwave. The bathroom was up to date as well. One thing I thoroughly enjoyed was the warm cookies in the lobby at night! It's not the fanciest hotel but it is pretty nice. The lobby is very pretty with a two-sided fireplace and various seating options. There is a free parking garage across the street which was helpful during the freak snow storm we got. The only real complaint I have is the overpriced "convenience bar" for snacks and sundries.