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“AMAZING LOCATION AND STAFF” 5 of 5 stars
Review of Hilton Garden Inn Virginia Beach Town Center

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Hilton Garden Inn Virginia Beach Town Center
3.0 of 5 Hotel   |   252 Town Center Dr, Virginia Beach, VA 23462   |  
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Ranked #4 of 114 Hotels in Virginia Beach
Maryland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“AMAZING LOCATION AND STAFF”
5 of 5 stars Reviewed May 21, 2014

I had the pleasure of staying with this hotel last month and top to bottom it was one of the best stays I have ever had. The front desk staff was SUPER friendly and Thomas could not have had a bigger, more welcoming smile on his face when we arrived and every time we saw him. The staff was great with directions and restaurant suggestions. I found an amazing chocolate place around the corner from them. It was a great treat! The hotel was surrounded by restaurants that were within easy walking distance and there were cute shops too.

My room had all the comforts of home including a small refrigerator, microwave and to my surprise a Keurig coffeemaker! The room was really clean and very comfortable. I loved the easy chair in the room...a nice alternative to sitting on the bed. The housekeepers on the floor were very smiley and wished me a good morning each time I saw them.

It was only about a 10 minute drive to be beach which was perfect. We got to enjoy the beach without having to deal with beach traffic all weekend long. Thank you for a great stay. I will definitely be back!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan N, Front Office Manager at Hilton Garden Inn Virginia Beach Town Center, responded to this review, May 28, 2014
Thank you for taking the time to give us the amazing feedback. We are so glad you enjoyed your visit at the hotel and the visit to The Royal Chocolate. We hope to see you again soon and safe travels!
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535 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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  • French first
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English first
New Kent, Virginia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 20, 2014

Clean hotel, nice employees, We asked to be moved because we had a room next to a crying baby and was accommodated. Parking was across the street in parking lot. Did not eat the 11.95 Breakfast buffet.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan N, Front Office Manager at Hilton Garden Inn Virginia Beach Town Center, responded to this review, May 28, 2014
We are glad you enjoyed the stay at our Hilton Garden Inn and that we could provide excellent customer service. We always try to accomadate all of our guest needs. Thank you for taking the time to give us your feedback.
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Culpeper, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2014

Good location. Have stayed here several times and it holds up the hilton brand well. Good locations. Parking is a little inconvenient but no charge so can't complain too much. Near a lotof restaurants and things to do.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan N, Front Office Manager at Hilton Garden Inn Virginia Beach Town Center, responded to this review, May 28, 2014
Thank you for your feedback! The Hilton Garden Inn loves all the options around for our guests to visit. Town Center itself has over 30 restaurants. We are happy that you enjoyed our hotel to the fullest and hope to see you again in the future.
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ASTON PA, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2014

Bill McGheen the GM is dedicated to full guest satisfaction. The grounds and lobby are always neat, clean and well organized. The staff greets guests by name and continually does that thru check-in and check-out procedures. Theresa and the housekeeping staff insure the accomodations are always neat, clean and ready occupancy. Troy Lachut (Breakfast Chef) is far and away above other breakfast chefs I have experienced in other hotels. She continuaully provides all the various breakfast meal requests we guests throw at her. During my multiple stays at this HGI I have always been treated with professionalism and courtesy not like just a hotel dweller.

  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan N, Front Office Manager at Hilton Garden Inn Virginia Beach Town Center, responded to this review, May 28, 2014
Thank you so much for positive feedback! Our staff is always working hard to make this your home away from home! Safe Travels Joe and we know we will see you back again soon!
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virginia beach, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 19, 2014

My husband and I had just gotten married and booked a regular room. The attendant upgraded our room for free to a suite with a large bathroom, sitting area and huge jacuzzi tub. We wish we had more time to stay. We will come back.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan N, Front Office Manager at Hilton Garden Inn Virginia Beach Town Center, responded to this review, May 28, 2014
Congratulations again on the marriage! We are glad you enjoyed the suite. We hope to see you every year for your anniversary!
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Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 18, 2014 via mobile

Stayed here for a whole week and just nothing special here. Maybe the best thing is it was rather quiet. Breakfast for $13.00 is basically a complete rip off. Go across the street and get a bagel and coffee for $5. The bed was comfy and they have keurig machines in the rooms. The front desk folks were nice during check in. Crazy that you have to park across the street...I will stay somewhere else next trip.

Stayed May 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William_Gheen, General Manager at Hilton Garden Inn Virginia Beach Town Center, responded to this review, May 27, 2014
Thank you for taking the time rate our great hotel. We are on of the few hotels in the market that offers free downtown, covered parking. What would you like to see on our breakfast ?
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Raleigh, North Carolina
Top Contributor
142 reviews 142 reviews
43 hotel reviews
Reviews in 40 cities Reviews in 40 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed May 18, 2014

From the room being very clean and cozy (the bed is awesonme) to the wait staff and the from Desk. This hotel is one the best I have been to. Breakfast was awesome as well as very courteous staff. Well recommended and awesome job.

Room Tip: Go to the upper floors rooms are bigger and nicer
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan N, Front Office Manager at Hilton Garden Inn Virginia Beach Town Center, responded to this review, May 28, 2014
Thank you for the great comments regarding your stay. We are pleased to hear you enjoyed the GSS beds. A good night sleep is a happy guest! Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Virginia Beach Town Center

Address: 252 Town Center Dr, Virginia Beach, VA 23462
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Virginia Beach
#3 Family Hotel in Virginia Beach
#10 Romantic Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Virginia Beach Town Center 3*
Number of rooms: 176
Official Description (provided by the hotel):
The Hilton Garden Inn hotel in Virginia Beach, VA is located in the downtown Town Center district! Our hotel is within walking distance to great shopping, restaurants and nightlife. ... more   less 
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Also Known As:
Hilton Garden Inn Virginia Beach Town Hotel Virginia Beach
Hilton Virginia Beach
Virginia Beach Hilton

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