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“Great stay!” 4 of 5 stars
Review of Hilton Garden Inn Virginia Beach Town Center

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Hilton Garden Inn Virginia Beach Town Center
3.0 of 5 Hotel   |   252 Town Center Dr, Virginia Beach, VA 23462   |  
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Ranked #5 of 114 Hotels in Virginia Beach
Ashburn, Virginia
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Great stay!”
4 of 5 stars Reviewed February 25, 2013

Enjoyed this hotel. Great atmosphere, great area and access to multiple venues, restaurants, etc. Didn't have one, but the invite to a warm cookie upon arrival was an added touch. The young lady at the desk was very friendly, and her service was great (Thanks to both "Jen's" that were there). In fact, the same Jen that checked me in, checked me out the next morning, and remembered me. Also helped me with logging into Wi-Fi the following morning (Thanks again)! The room was pretty nice (a bit larger TV wouldn't have hurt my feelings, lol). The lobby area was a great atmosphere. Will be back!

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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492 reviews from our community

Traveler rating
    279
    126
    44
    28
    15
See reviews for
118
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174
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Fairfax, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2013

This is the best hotel to stay at in Virginia Beach. I come here and only here when I visit the beach. The hotel is consistantly the cleanest I have ever seen. The rooms are large and spacious, the staff is friendly and efficient and the food is incredible.
We went around to some of the local bars/restaurants in the Town Center (great location for variety by the way), but just had more fun at the HGI bar in the Lobby, better prices, better drink quality and great food.
I recommend anyone who wants a great experience to stay with Hilton Garden Inn VA Beach Town Center. You won't be disappointed!

Room Tip: All the rooms are impecable.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 12, 2013

This was our 2nd time at this location due to the 1st time was great and we came back. As usual, the service were excellent and so were their staffs especially Jessica. She always went out of her way to make sure our needs were met. Can't wait to be back !!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 3, 2013

Room not adequately prepared. Heat and plumbing issues, lights/tv all unplugged (having to use light from a cell phone to see to plug them in), Poor room service menu choices...forget it if you are a vegetarian. Several other miscellaneous inconvenient issues. (hair dryer didn't work, no housekeeping) Also issues with online reservations. Maybe it was a "just my luck" kind of thing but I had a negative experience.

  • Stayed January 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William_Gheen, General Manager at Hilton Garden Inn Virginia Beach Town Center, responded to this review, February 12, 2013
Thank you for taking the time to share details from your recent stay. Your comments are important to us and we have addressed the problems you have reported.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waldorf, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2013

Great facility with a friendly staff. Room was clean, but could hear too much from the hallway while sleeping. Close to shopping and restaurants. One restaurant that was within walking distance called GB had a real brewery in it and the food was great! This is a clean and newer area of Virginia Beach (not run down). This hotel is not close to the beach (probably ten minutes away). Nice indoor pool! No free continental breakfast, but breakfast was available at a high cost. Nice bagel shop next door. Free parking in the garage across the street.

Room Tip: Room with 2 double beds were great for a family of 4.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elba, Alabama, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 18, 2013

We planned our trip to the Virginia Beach area to visit my son before his deployment. My daughter-in-law referred the Hilton Garden Inn because it was not only close to their apartment, but was in a nice area. The staff was friendly and the hotel was clean. It is located in Town Center which offers several nice restaurants and shopping within walking distance. We will certainly choose the Hilton Garden Inn Virginia Beach Town Center on our next trip to Virginia Beach.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 14, 2013

Right in the center of the exciting Town Center district! Highly recommended! Awesome food and service at this hotel. We came to Town Center for a birthday dinner at the Cheesecake Factory (right across the street) and to do a little shopping. We came away very happy with our entire experience and will be back very soon. The hotel employees did everything they could to ensure that our weekend was a great one.

Room Tip: Our room was perfec...away from the elevators and on a high floor.
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Virginia Beach Town Center

Address: 252 Town Center Dr, Virginia Beach, VA 23462
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Virginia Beach
#9 Family Hotel in Virginia Beach
#15 Romantic Hotel in Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Virginia Beach Town Center 3*
Number of rooms: 176
Official Description (provided by the hotel):
The Hilton Garden Inn hotel in Virginia Beach, VA is located in the downtown Town Center district! Our hotel is within walking distance to great shopping, restaurants and nightlife. ... more   less 
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Also Known As:
Hilton Garden Inn Virginia Beach Town Hotel Virginia Beach
Hilton Virginia Beach
Virginia Beach Hilton

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