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“Does everyone have a key??” 3 of 5 stars
Review of Virginia Beach Resort Hotel and Conference Center

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Virginia Beach Resort Hotel and Conference Center
3.0 of 5 Resort   |   2800 Shore Drive, Virginia Beach, VA 23451-1327   |  
Hotel amenities
Ranked #55 of 115 hotels in Virginia Beach
Norfolk, Virginia
1 review
“Does everyone have a key??”
3 of 5 stars Reviewed January 6, 2013

We checked in right around 4 p.m. and the staff was very friendly. Room had a great view of the ocean but could use some upgrades. A little stuffy and carpets are old. TV's are way too small for the rooms. Around 5:45 maintenance knocked on the door and said the leg of the table in the dining room needed fixing, was a little strange to come do since it was getting late and the room was occupied. We had dinner in the restaurant there and the staff too were also very friendly. The bed is too close to the door and to our amazement around 6:30 a.m. the following morning someone other then ourselves put their card in our door and tried to walk right in our room. If the inside lock wasnt there they would have walked right in. Called downstairs to the front desk and they said they would send security and we never heard or saw anyone come. When checking out telling the front desk once again what happened their reply was "wow that must have been scary sorry." As local's and doing many "stay-cations" we will not be staying here again....

Room Tip: Make sure you ask for an ocean view
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
staceypatrick, General Manager at Virginia Beach Resort Hotel and Conference Center, responded to this review, January 16, 2013
It was so nice talking with you about your stay. I am sorry that our staff was remiss on checking the status of the suites while doing general maintenance during your stay. I do look forward to making your next stay perfect!
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583 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
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English first
nyc
Top Contributor
113 reviews 113 reviews
23 hotel reviews
Reviews in 44 cities Reviews in 44 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed January 2, 2013

Stayed here 12/30-1/1. Room rate not too bad due to the wedding rate. That being said. The room is adequately sized , nice view but as soon as you walk in the door you hit the bed, there is a fridge and a micro wave and a small coffe pot. Shower had a very good supply of hot water but they couldve went to the 99 cent store and purchased a new shower curtain this one was ripping and grimey but other wise clean. They are also lacking power doors at the entries no its dificult to wheel in the dolly cart with luggage. Staff extremely helpful cant say a bad word about them only good .. Walls are thin all nite heard our next store people yelling . Didnt use any of the other ammenities.at one point hallways were noisy that i heard security come on the floor and we took the matress and put it in the back room on top of the sofa bed. A ways away from va beach strip . Not a bad stay other than those issues

  • Stayed December 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
staceypatrick, General Manager at Virginia Beach Resort Hotel and Conference Center, responded to this review, January 8, 2013
Thank you for staying with us recently and also for your constructive feedback. We are sorry that the neighboring room kept you from sleeping soundly. Your comments are important to us and we’ll be sure to discuss them.
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Woodbury, Connecticut, United States
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed January 1, 2013

We went to Virginia Beach for Christmas with our sister's family. We stayed there because the hotel close to their house,plus the hotel has indoor pool which is kids love it.But we have a AWFUL stay at the Virginia Beach Resort hotel.The hotel was little old.The bed was ok,the bathroom was ok,the shower was not good. It doesn't has good shower head, I didn't get comfy shower there. If you don't bring enough your own shampoo bodywash/soap, You'll not have enough to use. One awful thing,they didn't have the sigh for "do not disturb/please clean".Every morning, housekeeping knocked the room for cleaning around 9am when we still sleeping.
The housekeeping clean the room was very rough. They just covered with the comforter and blanket, made it look like nice, When you opened the blanket and comforter, you would see all mass sheet.the bottom sheet didn't even fitting to the mattress.
Third day, housekeeping knocked the door when we were still sleeping,she said she came later to clean,and didn't came back to clean the room. We had to called to ask for more tower for the the night, We had a dirty room for the third night there. And of course not coffee for the next morning too. Bay the way they don't have any tea in this hotel room. AWFUL TERRIBLE,I'll never come back to Virginia Beach Resort hotel.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
staceypatrick, General Manager at Virginia Beach Resort Hotel and Conference Center, responded to this review, January 8, 2013
Thank you for staying with us recently however we are so sorry to read that your resort experience was not to your liking. We greatly value guest feedback and will be looking into your comments immediately.
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Virginia Beach, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 31, 2012

Our family stayed at the Resort Hotel after a Comand Christmas party was held there this December and had a great stay! The staff was welcoming from the start and the facility was beautiful. We enjoyed the room and the ocean view! The next morning we wanted to take a family picture in the lobby and the staff offered one better, the sales manager Vicki Wicher grabbed her own camera and took pictures in front of a beautiful Christmas tree over looking the beach, and personally emailed us the pictures that night. Had a great time with the kids in the indoor pool also overlooking the beach. Thanks for a wonderful stay, we will be back!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
staceypatrick, General Manager at Virginia Beach Resort Hotel and Conference Center, responded to this review, January 2, 2013
It is great to hear that you and your family enjoyed your time and the view of the Chesapeake Bay while at our resort. It was our pleasure to help you with the group photo which will be a nice reminder of the holidays. We do hope you will come back again and stay in touch! Facebook.com/vbresorthotel
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Falls Church, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 30, 2012 via mobile

I've been a guest, annually, for more than two decades. The fabulous location cannot be equalled; but, the property certainly is showing it's age...compounded by suboptimal attention to cleaning and routine maintenance. The staff is very apologetic; but, only after deficiencies are brought to their attention.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
staceypatrick, General Manager at Virginia Beach Resort Hotel and Conference Center, responded to this review, January 2, 2013
We thank you for again staying at our bay front resort recently and truly appreciate your business. Your comments are helpful and we will be sure to look into them. We hope you had a nice holiday and wish you a happy new year.
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Virginia Beach, Virginia
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 13, 2012

My wife and I enjoyed our overnight stay at the Virginia Beach Resort Hotel, and although it was December and the weather was chilly, the Chesapeake Bay was a beautiful sight from our room.
The resort has large bay side rooms with wonderful views. The beds were comfortable, and the staff members were terrific. We would definitely stay there again.

Room Tip: Ask for a room with a complete view of the Chesapeake Bay
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
staceypatrick, General Manager at Virginia Beach Resort Hotel and Conference Center, responded to this review, December 18, 2012
We are happy that you enjoyed your time spent with us here at the Virginia Beach Resort Hotel and relaxed with the beautiful views of the Chesapeake Bay. Because of our beach front location and hotel amenities, anytime of year is a great time to visit and have fun with family or friends. We hope you will visit with us again and also stay in touch! Facebook.com/vbresorthotel
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City
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 11, 2012

My sister was married there--the wedding was great, but the hotel placed a group of high school and college kids on the same floor as ours!! My new brother-in-law had to leave his room (on his wedding night) to tell those kids to stop yelling, cursing, running up and down the hall, etc. Needless to say, we were all upset. I spoke with the hotel's Director of Catering (GM wasn't available); she apologized-however, one can never get back his/her 1 wedding night.

Room Tip: Make sure that the hotel doesnt place high school or college groups on your floor!! Ask before you e...
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  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
staceypatrick, General Manager at Virginia Beach Resort Hotel and Conference Center, responded to this review, December 18, 2012
We completely understand your frustration from the noise made by neighboring guests during your recent visit with us. We apologize for their poor lack of conduct and are saddened that it disturbed the bride and groom. After such a beautiful wedding event, that is the last thing we would have wanted to happen. Our sincere apology for the disruption they caused which interfered with a comfortable night’s sleep at our resort.
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Additional Information about Virginia Beach Resort Hotel and Conference Center

Address: 2800 Shore Drive, Virginia Beach, VA 23451-1327
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Virginia Beach
#31 On the Beach Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Virginia Beach Resort Hotel and Conference Center 3*
Official Description (provided by the hotel):
Virginia Beach Resort Hotel and Conference Cente offers a secluded beach for guest use only, plus a year-round indoor pool, seasonal outdoor pool, spa tub, fitness center, and complimentary tennis at the Virginia Beach Tennis Club. THere is a Restaurant and Lounge offering wonderful food selections.This ALL SUITES Resort guestrooms have balconies with a view of the beach and bay, plus a separate living area with sofa bed. Suites include 2 TVs, and kitchenettes include microwaves, refrigerators, and coffeemakers. ... more   less 
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Also Known As:
Virginia Beach Resort Hotel Virginia Beach
Virginia Beach Hotel
Virginia Beach Resort Conference Center

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