The entire Hotel seems to be very old. The service is very good. Main problem is the noise level. There is no free internet in the rooms available. The charge is 9.99 $. The chairs and the table on the balcony were dirty.

Over the years I had stayed at this hotel several times, and it has never been great. However, it seems to get worse every year.

Don't get me wrong, the location is very nice. With private beach access, and from many rooms (east side of the hotel is better, west side is partially blocked by the next door condo buildings) great views of the Chesapeake Bay. Also the staff is very friendly (especially the front desk) and helpful. The rooms are quite large, like a suite, but without doors to keep the bedroom part separate from the other space.

The problem is with upkeep and maintenance. You can spot signs of negligence all over the place. Broken panels in the elevators. Scratched handles. Scuff marks everywhere. And worst, the rooms. They appear to be updated about 20 or more years ago. Carpets are grungy. Spots on the upholstery of the chairs and couches.

During my last stay I had a leaky pipe under the bathroom sink, with water dripping on the carpet underneath (yes, the sink is outside the actual bathroom, in the carpeted area, no idea who came up with that idea). A couple of the drop ceiling tiles in the bathroom were broken and loose. There were also many, many small ants throughout the room, in the bathroom, on the bed, in the kitchenette area, everywhere.

Housekeeping is somewhat spotty, too. I had days when the bed wasn't made, when old towels were picked up but not replaced, and vaccuming seems to happen about once a year. There is dust noticably accumulating in the corners. Well, definitely don't look too closely at any of the corners. There IS plenty of dirt and grime around.

Overall, not a great place. Fine for a few nights if you don't care about dirt and lack of maintenance. This could be a really nice hotel at a very good location, but it needs to be gutted and completely rehabbed.

Thank you for the lovely cheese platter you sent to my room last week while I was at the VAESP Retreat. It was very kind of you to do this. We had a great meeting and appreciate your hospitality. The hotel facilities were perfect for our board needs. You staff was friendly and very helpful.

I was visiting relatives for a few days and decided to stay at this hotel as it was very handy. The staff were all very accommodating and I ended up staying an extra night. I had breakfast one morning in the dining room and it was excellent. My room was a suite overlooking Chesapeake Bay and the view was dazzling to wake up to each morning. The incoming ships waiting to be piloted into the harbour looked like Christmas trees all lit up. It is breathtaking.
My only complaint is that WiFi was available only in the diningroom and lounge area and the charge was $10 per 24 hours if you wanted to access it in your room. I found this a little archaic for a conference centre.