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“Great Location and Staff- but...” 3 of 5 stars
Review of Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront

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Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront
3.0 of 5 Hotel   |   2607 Atlantic Ave, Virginia Beach, VA 23451   |  
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Ranked #24 of 114 Hotels in Virginia Beach
GreenLeadersBronze level
Richmond, Virginia
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Great Location and Staff- but...”
3 of 5 stars Reviewed September 10, 2013

We just stayed at this hotel for 4 nights. We were able to checkin early when we arrived about 1:30. We asked for a microwave to be sent to the room and we were told one would be brought up, we never saw it or got any word on it. The Shriners were in town for their big parade and our hotel was full of these great folks. The issue that it caused was parking! One of the nights we went out to a concert and when we got back there was no parking in any of the three lots. The views are beautiful from the room and the hotel is in walking distance to many of the local shops and restaurants (Tautogs is just 3 blocks away) as well as the boardwalk stages. There is a Dairy Queen right next door too for a great blizzard treat. The breakfast was available until 10 which was great, but it was nothing to write home about. It's just an average free hotel breakfast. The rooms were fine and they were clean. They were freshened everyday. The air conditioner was very loud making it hard to sleep as well as our sliding door screeching when opening and closing. We never used the indoor pool as we had beautiful weather each day we were there. The pool is small and you could really smell the chlorine even from the hall. I would stay here again due to the location and price. I have to give kudos to the staff - they were all very friendly and nice.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerHIExp, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review, September 20, 2013
Thank you for staying with us and thank you for writing a review. I appreciate it. It can be difficult to park during the Shriner's weekend, but we do police our lots to ensure that all of our guests can park with us.

I am sorry that the microwave was not delivered, we have plenty available for our guests. I am happy to note you r comment that the staff was friendly, thank you.

I hope that you will come back and visit again soon. We have some great rates available. Thank you.

Doug
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380 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Southampton, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 6, 2013

Stayed here in early April 2013.

Suite rooms are amazing, and I was lucky enough to get one with a beach view.

As you enter there is the sitting room area, with a small kitchenette, sofa and TV. There's then a small corridor area with a sink, mirror etc to your right and toilet/shower in a room on your left.
Then into the bedroom again a good size with comfy bed.

The communal areas we always clean, food good and staff helpful.

The negative, and this isn't the hotels fault, is that there is real life Top GunPilot academy is a few miles up the coast, and the jets fly over continuously....and a lot later than they'd be allowed in the UK.

Otherwise it's a great place to stay.

Room Tip: Sea view is amazing, other aspects of the hotel look out onto forecourt or another hotel
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Green Features: Usual notices in relation to towels and water conservation
  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerHIExp, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review, September 20, 2013
Thank you for staying with us, and thank you for the great 4 Star Review. I am so glad to hear that you enjoyed the hotel and your time here with us. While you accurately describe one of our two room Suites, every room here has a full ocean view exactly as you enjoyed. Each room has a private balcony and chairs to enjoy the ocean and watching the happenings on the boardwalk.

The US Military has a strong presence in Virginia Beach, and Naval Air Station Oceana has been in operation since before WW II. While the noise can be a minor inconvenience at times, we support the mission of our Armed Forces and the brave men and women who choose to serve.

Thank you again for your visit, and I hope that you will return soon.

Doug
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Outer Banks, NC
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2013

First thing; our check in time was 4pm like most hotels. We arrived at 830am and planned to stay on the sand until we could check in. We entered the hotel and asked if we could have a parking pass to park while we waited, but the staff advised that a room was already ready. That was practically an extra day and we were excited about that.

We stayed in a suite and didn't see a standard room, but assume it's very similar. The hotel overall was very clean and well-kept. The room was fairly clean and well maintained, but not excellent- no complaint. Breakfast each morning was a nice bonus, and surprisingly good. My family and I were very pleased with our stay and will definitely return assuming the price remains competitive.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerHIExp, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review, September 5, 2013
Thank you for staying with us, and thanks for the 4 Star Review. I am happy to hear that we were able to check you in early and you got a bonus day from us.

The Suite rooms are very similar to the Standard rooms, but the suites are true two room suites with a door separating the rooms and 2 televisions. Perfect for families that want some private time.

Our Express Start Breakfast is served free of charge every day, and is a great way to start your day. Thank you again, and please come back soo to stay with us again. The fall prices are very good now, check them out.

Doug
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Williamsburg, Virginia
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed August 28, 2013

We stayed here for two nights and had a suite with two beds in one room and a kitchenette/sitting area in another. The room was comfortable for two adults and two kids - one 6 and one 8. The pool was a little on the small size for such a big hotel. The rooms were clean. There were two issues for us. The area where the hotel is located did not cater to children. There were no restaurants or fast food places. We needed to take a bus downtown to find something that was suitable for all of us. The other issue was that there are only two elevators - there are 10 floors so at peak times it took forever to get on one. For breakfast my husband and grandson walked down eight floors. The breakfast was good but extremely crowded. The pancake machine was the greatest!!!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerHIExp, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review, August 30, 2013
Thank you for staying with us, and thanks for your nice 4 Star Review. We appreciate your comments and your business. While there are many nice restaurants within walking distance, there are not many fast food choices nearby.

The elevators do get crowded in the late mornings, but they are only slow for an hour or less each day.

Thank you again, and I hope that you and your family will return and visit with us again soon.

Doug
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okc
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 24, 2013

We stayed here for 2 nights in a room with a balcony facing the ocean. It was wonderful, room was clean and ac worked great! We had a fridge in the room, no microwave, but they have a microwave downstairs for use. Beds were comfy, continental breakfast was great! They had a lot of food and variety, pretty much the best continental breakfast spread we have ever had from a Holiday Inn Express. On site free parking and beach access! We were within walking distance to plenty of restaurants and shops. Used the laundry facilities and even received free laundry soap from the front desk! It was an excellent stay, would choose this hotel again and again!

Room Tip: Ask to be closer to the stairwell for easier access!
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerHIExp, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review, August 25, 2013
Thank you for staying with us, and thanks for the great 5 Star Review. I am glad to hear that you enjoyed every part of your stay, and that you plan to come back again and again.

All of our rooms have a private balcony looking over the beach and ocean, watching the sun rise from the sea is a treat not to be missed. And, as you mentioned, all of our guests enjoy our huge Express Start Breakfast served every morning at no charge.

Thank you again, and we hope to see you soon.

Doug
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Falconer, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 15, 2013

We just stayed at this hotel in Virginia Beach. We had a wonderful experience. The hotel staff could not have been friendlier or more helpful. The front desk staff helped suggested restaurants for us to have dinner. The room was so clean. The breakfast was great, many selections to choose from. We enjoyed the balcony in our room, great view of the water and morning sunrise. I would definitely stay here again and recommend it highly to anyone. I can't think of any negatives. Be sure to walk the boardwalk in the evening between 7 and 9 because there is live entertainment in many locations. Thank you to the wonderful staff at Holiday Inn Express for a great stay!!!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerHIExp, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review, August 16, 2013
Thank you for staying with us, and thanks for the great 5 Star review. I really appreciate your comments and kind words. We all work very hard to ensure that our Team takes care of every guest, and it is satisfying to hear that they did a great job for you and your family.

Yes, watching the sun rise from your private balcony is a real treat, and I am glad you took advantage of that.

You are most welcome for your stay, I thank you again for your business, and hope that you will come back and visit us again soon.

Doug
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chillicothe, oh
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 10, 2013

great location. nice clean rooms. take advantage of the free breakfast. it isn't great but it's decent and it will save you a lot of money. pool and hot tub could be bigger. it gets pretty crowded, especially on rainy days. staff was very friendly. overall a very nice place to stay.

Room Tip: there can be a really long wait for the elevators...try to get on a lower floor so you can take the...
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerHIExp, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review, August 12, 2013
Thank you for staying with us, and thanks for the great 5 Star Review. I am so happy to hear that you enjoyed your time with us.

I am sorry that you found the pool crowded, but we are busy in the middle of the summer. I hope that you will return and visit again in the fall, when we have some great rates, and the oceanfront is much less crowded. The weather and water are still warm, so it is a great time for a weekend getaway.

Thank you again, and I hope to see you back here soon.

Doug
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront

Address: 2607 Atlantic Ave, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Green Hotel in Virginia Beach
#18 On the Beach Hotel in Virginia Beach
#24 Family Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront 3*
Official Description (provided by the hotel):
Stay with us at the new Holiday Inn Express and experience the same great service you have come to love when staying at the Oceanfront. Our upbeat decor and interior enhancements with remodeled guest rooms and public spaces will impress the whole family. We are now a 100% smoke-free hotel. The name may be Holiday Inn Express but your vacation will be at your own pace at the Virginia Beach Oceanfront. At the Holiday Inn Express, we make your family vacation accommodations our number one priority with friendly customer service, direct beach and boardwalk access, and complimentary continental breakfast served to all of our guests. For fitness and relaxation, visit our year-round indoor swimming pool, whirlpool spa, and fitness room. All of our guest rooms include a complimentary continental breakfast and have a private balcony with a full oceanfront view of the beach and boardwalk, mini-refrigerator, hair dryers, coffee makers and free high-speed Internet access. Conveniently located in the center of the Virginia Beach resort area, there are many local attractions nearby such as the Virginia Beach Fishing Pier, Virginia Beach Amphitheater, 11 golf courses, parasailing, bicycle and boat rentals, Virginia Aquarium, and the Virginia Beach Convention Center.Enjoy the service and experience of an oceanfront resort hotel with all of the amenities you expect from a Holiday Inn at Virginia Beach's Holiday Inn Express(R). ... more   less 
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Also Known As:
Holiday Inn Express Hotel Virginia Beach
Holiday Inn Express Hotel And Suites
Holiday Inn Virginia Beach
Virginia Beach Holiday Inn

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