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“a Pleasant Holiday Express Experience” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront

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Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront
3.0 of 5 Hotel   |   2607 Atlantic Ave, Virginia Beach, VA 23451   |  
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Ranked #31 of 114 Hotels in Virginia Beach
GreenLeadersBronze level
Pen Argyl
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“a Pleasant Holiday Express Experience”
4 of 5 stars Reviewed June 7, 2013

Even though the hotel is undergoing some type of renovation we were well pleased. The Oceanfront Suite was very very nice. The staff was very courteous and polite and helpful. Also very congenial. The only small problem appeared to be with the AC...when lowering the temperature, it does not appear as though the temperature in the suite would come down to desired temperature. Would recommend to anyone and may go back again next year.

Room Tip: No real tip, simply request an ocean front suite with sink , fridge and microwave...sort of like a l...
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerHIExp, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review, June 10, 2013
Thank you for staying with us, and thanks for writing a nice review. We completed most of our renovations this winter, during the slow time. In mid-May we had all of the bathtubs resurfaced, but that project was completed in 5 days. Perhaps you stayed during that time, and if so I hope that you were not inconvenienced.

Please contact me directly to let me know which suite you were in so that we can check the A/C Unit. The suites are very nice, and ideal for families with the firdge and microwave.

Thank you again, and I hope to see you back here soon.

Doug
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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391 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
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  • French first
  • German first
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English first
North Woodstock, Connecticut, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 27, 2013 via mobile

For the last night of our road trip we booked at the Holiday Inn Express right on Atlantic Ave on the ocean at Virginia Beach. While the hotel may not have a fancy restaurant, and the indoor pool was quite small, for the money it was a very good hotel. Clean, courteous staff, let us check in early, ocean front location- all rooms have balconies that overlook the boardwalk, you really can't go wrong, and I love how the HIE wrap their blankets in sheet covers and use top quality bedding and pillows! . We will be leaving early, so can't report on the breakfast, as it starts at 6:30 am, which frankly if we didn't have a 12 drive would be plenty early enough!

Stayed May 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerHIExp, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review, May 28, 2013
Thank you for staying with us, and thank you for the great review. I am glad to hear that we were able to satisfy you and your family, and I certainly hope you will return and stay with us again.

Too bad that you could not stay for our Express Start Hot Breakfast, free to every guest, but I understand the long trip ahead.

Hope to see you here soon, and thank you again

Doug
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Mechanicsville, Virginia
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 26, 2013

This hotel is oceanfront and all rooms have a direct view of the ocean and the boardwalk. There are plenty of restaurants in walking distance. It's a great location right in the middle of the boardwalk. We went for a long weekend with children. We enjoyed riding a family bike down the boardwalk. There are several playgrounds right on the beach. The hotel has an indoor pool, but the water temperature was very cold although my kids didn't seem to mind. The free breakfast for the whole family helps save money. The room has a mini refrigerator, but there is no in-room safe. We did have issues with drunken college kids screaming in the halls and banging on doors at 2:00 a.m. on more than one night. Overall, the great view and location makes up for any negatives.

Room Tip: All rooms are oceanfront. They also have suites.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerHIExp, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review, May 28, 2013
Thank you for staying with us, and I am glad that you appreciate our location in the heart of the Virginia Beach oceanfront. As you noted, all of our rooms have a private balcony and a full ocean view.

We do not have safes in the rooms, but do provide Safe Deposit boxes in the lobby at no charge. I am sorry about your noisy neighbors, if that happens in any hotel, please call downstairs immediately to let us know. We have security every night, and we try to control noise, evicting people if necessary.

Thank you again, and I hope to see you back here soon.

Doug
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Pen Argyl, Pennsylvania
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 24, 2013

We just returned back from a Mon.-Fri. trip to VA Beach & stayed at your establishment. 5/19-5/24. We found the staff to be so nice & friendly. Everytime they walked past they smiled & said hello. They could not do enough for you. They were all so kind, always talked in the elevators, & gave you that Southern hospitality that they are known for.

Your breakfast e. morn. gave us a great start to the day with such nice variety. The warm sticky buns were delicious. One of the nicest breakfasts we have had at the motels. So great to have the option to eat outdoors as well.

The staff was very informative, kind, helpful, & could not do enough for you. I had asked what would be some nice activities to do on a rainy day & the staff immed. made some suggestions and printed out some ideas for us to take with us.

We would definitely stay again. Thank's for giving us some great memories. The first day we had taken in the dolphins swimming from our balcony and then a double rainbow appeared. What a sight from the balcony Oceanfront! LOVED IT! Keep up the great work Holiday Inn Express. You surely did IMPRESS!

J. Frawley PA

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerHIExp, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review, May 31, 2013
Thank you for staying with us, and thank you for posting the great review. I am thrilled to hear that my team was able to take care of you and your family.

It sounds like you have some great memories from this trip, and I hope that you will return. I can't always promise a double rainbow, but we do watch the dolphins almost every morning from the breakfast room.

Thank you again, and I hope to host you back here soon.

Doug
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Top Contributor
100 reviews 100 reviews
10 hotel reviews
Reviews in 32 cities Reviews in 32 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 17, 2013

Although late check-in (4PM) and limited parking spaces gave me a skeptical first impression, I have to say that a balcony with an unobscured ocean view makes up for the hassle.
My 7th floor room was clean and quiet, the elevators were prompt, the housekeeping staff
was friendly and helpful, free breakfast was generous, business center was well maintained and had a working printer, with 24 hr access. Their laundry room had only one dryer and one washer, but I did get in to use it, with complementary detergent, on a Saturday morning. The room had a fridge and a flatscreen, and free wifi, covering all the required amenities. The place is at a great location, right on the beach at 2607 Atlantic Ave, walking distance
to attractions and restaurants and shopping. Take the umbrella and raincoat, cause the VA weather can be sudden and dramatic.

Room Tip: There were a lot of kids in the hotel, so I was glad that I had a room on a higher floor.
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  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerHIExp, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review, May 19, 2013
Thank you for staying with us, and I appreciate you taking the time to write a review. I am glad to hear that the team here was able to satisfy you and that you enjoyed your stay.

All of our rooms have the private balcony that you describe, and the view from there can be magical, watching the ocean in all of its glory. Most days we see dolphins swim by, and there are plenty of birds and other activity going on.

I hope that you will come back and stay with us again. Thank you for your business.

Doug
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Staunton
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 13, 2013

We made advance reservations online. Upon check-in we were given a room on the 3rd floor. We immediately noticed that the fitted bottom sheet did not fit the bed but it was made up anyway with a necked corner left on the king bed. We also noticed as we looked around that the carpet had not be well vacuumed and there was toothpaste (or something like it) on the shelf in the bathroom below the sink. Then we noticed that there was no clock and no luggage rack. We reported all this to the front office and asked for another room. We were told they were booked, but we went to Holiday Inn online and it indicated that they did indeed have availability. The front desk sent someone to our room with a clock and luggage rack and a sheet that fit the bed. We thought we would have gotten an apology from management (we are Priority Club members) but that did not happen.

Room Tip: This hotel is located on the boardwalk which is wonderful. But, if you want to leave your patio doo...
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  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerHIExp, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review, May 15, 2013
Thank you for your stay here recently, and thank you for posting your comments here. I am very sorry that your room was not up to my specifications when you checked in. There is not excuse for the items that you mention, and I am sorry that you had to request them from us.

A Member of the management team should have contacted you during your stay to ensure that you were satisfied with your room. If you will contact me directly, I will certainly do what I can to ensure your satisfaction. Thank you again, and please accept my sincere apologies.

Doug
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Mississauga, Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 5, 2013

We stayed for 4 nights and had a comfortable stay. Wonderful view of the beach. Had to turn on the heating because the weather was cold and it worked perfectly. All staff were friendly and helpful and eager to help. Breakfast is included in the rate - good selection and items were constantly being replenished by staff.
Beds were comfortable and bathrooms very clean. Free wifi in the room was appreciated as the weather was cool and windy and we spent quite a lot of time in our room.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerHIExp, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review, May 6, 2013
Thank you for staying with us, and thank you for your favorable review. I am glad to hear that you enjoyed your stay, and that the Team here was able to take care of you. The weather has been unusual this spring, but I hope that the warm weather is here to stay.

We do have a great location right on the beach, and every room includes a private deck with a full ocean view. The sun rising over the ocean is a beautiful sight, no matter how many times you have seen it.

I hope that you will return and stay with us again, we would love to have you back. Thank you again

Doug
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront

Address: 2607 Atlantic Ave, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Green Hotel in Virginia Beach
#23 On the Beach Hotel in Virginia Beach
#33 Family Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront 3*
Number of rooms: 144
Official Description (provided by the hotel):
Stay with us at the new Holiday Inn Express and experience the same great service you have come to love when staying at the Oceanfront. Our upbeat decor and interior enhancements with remodeled guest rooms and public spaces will impress the whole family. We are now a 100% smoke-free hotel. The name may be Holiday Inn Express but your vacation will be at your own pace at the Virginia Beach Oceanfront. At the Holiday Inn Express, we make your family vacation accommodations our number one priority with friendly customer service, direct beach and boardwalk access, and complimentary continental breakfast served to all of our guests. For fitness and relaxation, visit our year-round indoor swimming pool, whirlpool spa, and fitness room. All of our guest rooms include a complimentary continental breakfast and have a private balcony with a full oceanfront view of the beach and boardwalk, mini-refrigerator, hair dryers, coffee makers and free high-speed Internet access. Conveniently located in the center of the Virginia Beach resort area, there are many local attractions nearby such as the Virginia Beach Fishing Pier, Virginia Beach Amphitheater, 11 golf courses, parasailing, bicycle and boat rentals, Virginia Aquarium, and the Virginia Beach Convention Center.Enjoy the service and experience of an oceanfront resort hotel with all of the amenities you expect from a Holiday Inn at Virginia Beach's Holiday Inn Express(R). ... more   less 
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Also Known As:
Holiday Inn Express Hotel Virginia Beach
Holiday Inn Express Hotel And Suites
Holiday Inn Virginia Beach
Virginia Beach Holiday Inn

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