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“Verry good, for the price” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront

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Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront
3.0 of 5 Hotel   |   2607 Atlantic Ave, Virginia Beach, VA 23451   |  
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Ranked #21 of 114 Hotels in Virginia Beach
GreenLeadersBronze level
Quebec City, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Verry good, for the price”
5 of 5 stars Reviewed November 5, 2012

We have stayed here several times in the last 3 years and well continue to do so! This Hotel is verry clean, and you can take your free hot breakfast each morning. Great location beach front and hotel has been remodeled nicely. The staff are always helpful. Highly recommend this hotel,

Breakfast include !!

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerHIExp, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review, November 10, 2012
Thank you for staying with us recently and we appreciate the great review that you gave us. I am glad that you enjoyed our complimentary hot breakfast, and I am happy to hear that the Team here was able to give you some great recommendations for fun places to eat and visit.

I hope that you will come back soon to visit, we have some great rates this time of year, and the beach is beautiful during the fall. Holiday Lights will begin later this month and run through New Year's Day. What a great reason to visit the beach.

Thank you
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390 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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English first
Boise, Idaho
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 4, 2012

Let's face it, when staying in Virginia Beach you want to face the ocean. No problem here as all rooms do and hotel is right on the beach. Check in was friendly though no mention of Plat status and received standard room. It's IHG policy not to extend status benefits to award stays though some hotels do this as they choose. We were staying in the off season so hotel was not very busy. Free parking, internet, and breakfast as you'd expect at this chain and two computers in the lobby to use also with a printer. As others have stated not much more to this hotel than that (well, there is an indoor pool and jacuzzi if you get tired of the beach) so if you're looking for other amenities better to select a full service property though for us it was just what we needed.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerHIExp, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review, November 10, 2012
Thank you for staying with us, and thank you for being a Platinum Member of IHG's Priority Club. We appreciate your business and loyalty, and I am sorry that we did not recognize you and upgrade you. Please let me know before your next visit and we will be sure to upgrade you as a valued PC Member.

I am glad that we met your needs, and I hope to see you again soon. Holiday Lights on the Boardwalk will be ready later this month, and if you are looking for a reason to come back, that is a great evening at the beach for the whole family.

Thank you again, and I look forward to your return visit.
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Honolulu
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 1, 2012

The Holiday Inn Express brand is the mid-price line of hotels under the Holiday Inn umbrella. The "Express" means just that. You're opting for limited amenities in exchange for a lower price. So, if you're the kind of traveler that doesn't spend a lot of time in the hotel, because you're out enjoying your vacation, however you expect a clean room with the basics when you return at the end of the day, then this is for you.

The Rooms: Roomy and comfortable with mini-fridge's and coffee makers. The beds are a little too firm for my taste. Clean, however they do have an air of heavy traffic as evidenced by the worn carpeting. The fan in my bathroom was hanging out of it's ceiling socket and you could see that the inside was covered in dust. Also, the toilet paper holder looks as if it had been ripped out of the wall and then an attempt was made to screw it back into place. I kind of get the feeling that this hotel gets overrun during Spring Break and is a big party hangout.

A big plus with me is the internet service. It's free, easy to connect to, and definitely high-speed. So many other hotels advertise high-speed only to find out it's slower than molasses.

The Breakfast: The complimentary breakfast is basic, decent and good. If you're expecting some big spread buffet, you're dreaming. On most days, your choices are: cereal, omelettes, pancakes, danish and fruit. Nothing wrong with that. On the other hand, there are lots of restaurants to choose from right outside the hotel door.

The Other Stuff: Parking is free. The main parking lot is small, so you may have to park a block away at one of the hotel's alternate car parks. --- The Business Center is available for use if you didn't bring your own laptop. It's also convenient for printing out things like boarding passes. --- The hotel also has an indoor pool, jacuzzi, laundry and fitness center, but I didn't use any of them, so I'll pass on commenting on them.

The Location: This hotel is right on the beach in the center of Virginia Beach's ocean front. Restaurants, bars, shops are all within a few minutes walk from the hotel.

The Staff: The Staff is extremely polite, helpful and inviting. They manage to greet you as if they've been waiting to see you all day, and they do it without making it seem phony. That's harder than it sounds considering how many times you have to do it every day!

Room Tip: You may want to ask for a room toward's the end of the halls away from the elevator bank. Next...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerHIExp, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review, November 2, 2012
Thank you for your visit here, and for posting your comments. I apologize for the dirty fan in the bathroom, we are in process of cleaning those fans, and I will make sure that we keep them clean in all of the rooms.

Thank you again for your review, I am glad that you enjoyed your visit, and yes, we are limited in our offerings but my goal is to do those things very well. I am glad that you were satisfied with our facility and services.
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Colonial Heights, Virginia
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 31, 2012

Wehave stayed here several times in last two years and will continue to do so. Great location beach front and hotel has been remodeled nicely. Staff is always helpful. Great full breakfast served daily as well as indoor pool/sauna that face oceanfront. Highly recommend this hotel, especially in offseason. One of, if not the best value on VA Beach

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerHIExp, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review, November 1, 2012
Thank you for your business, and thanks for the positive comments. We are glad to know that you are a return guest, and we hope that you are a member of the IHG Priority Club.

We survived Hurricane Sandy just fine, and the beach and businesses here are open and ready to go. We hope that you will come back again soon, and thanks again.
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Arlington, Virginia
Top Contributor
67 reviews 67 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 15, 2012

Definitely recommend this hotel for a VA Beach stay, but it was just average: nothing terrible, nothing outstanding. Clean room, ocean view, good location, free wi-fi and breakfast. The room has a fridge but, oddly, no microwave so this isn't really a good option for anyone staying for more than a weekend unless you're fine eating all your meals out. One night I stayed with friends in town and the hotel called to ask me whether I had checked out or not, which I thought was strange. The housekeeping was also sporadic, sometimes coming at 9 am, sometimes not til 3 and always asking me if I wanted service...yes, obviously. Anyways, I would recommend this hotel overall but not if you're looking for any kind of special experience.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerHIExp, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review, October 17, 2012
Thank you for your review. While I am glad to see that you enjoyed your stay, I am troubled that your experience did not equal your expectations. I will certainly address the issues that you mention in your review, and I would appreciate hearing from you about anything else we could do to make this a Great Hotel that Guests Love.

Thank you again for your business, and I hope to hear from you again.
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Reading, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 13, 2012

We loved our hotel room! We were upgraded to a suite on the end which was wonderful! The room was beautiful, the view was great! The room was very clean, the beds were fairly comfortable, and very clean. The shower was great with high water pressure. The cleaning staff did a great job and not once did they knock on our door or try to open it, even when we forgot to put out the do not disturb sign (which is what we've experienced elsewhere).

The only complaint we had is breakfast. The first morning we were there an hour before breakfast closed. In my opinion they were missing about half of the items they should have had. There was no fruit whatsoever, except yogurt. Both pancake machines were "out of service". They did have pancakes that they made and then brought out but they were cold and dry. The juice machine needed refilling, all the juices were merely slightly colored water. There was almost no bread to toast, there were a few bagels. But there were no muffins, or pastries like I have seen at other holiday inn expresses. There was basically eggs, bacon, and cinnamon rolls. They did have plenty of yogurt and milk and cereal, but the milk was awful. I think it was that kind that has extra preservatives in it. Even the skim milk had a "thick" texture and it tasted awful on my cereal.

The second day of breakfast we were there later, at about 9:30 when they were closing up breakfast. We would have gotten there much earlier but from our 9th floor room, it took us 20 minutes to get an elevator!!!! There were still many people at breakfast. We barely got some food before they started clearing out everything. They even took away the napkins and utensils so we couldn't get any more! We understand that it was 9:30 at that breakfast was closing, but couldn't they just leave the stuff out until we were done? Maybe just not bring anything else out? They were taking away hot food that should not have been saved for the next day, so why not just let us finish our breakfast? We felt that was silly, especially since the lack of food variety was limited the second day as well.

All in all we loved the hotel, and if they could get the breakfast issues fixed, it would really be a total package.

Room Tip: Higher rooms have less noise from the boardwalk and a nicer ocean view. End suites are really beaut...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerHIExp, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review, October 15, 2012
Thank you for staying with us, and I am happy that the room and service met your expectations.

I am sorry that you were not satisfied with the breakfast, and I will try to make sure that all of our guests are able to ensure a wide selection of food for their meal. Unfortunately waits for the elevator can be an issue at peak times, and I am sorry that you were inconvenienced.

Thank you again for your business, and I look forward to hosting you here again the next time that you come to the beach.
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Sarnia, Canada
Contributor
19 reviews 19 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 13, 2012

Good hotel. All rooms face beach. Easy to get in and out to. Each. Sept easy to park. Close to restaurants and attractions.
Older hotel but very nice. Refrigerator in room but wish they had microwave. We had handicapped room so shower head a little high and toilet high off ground. Good point about room was it was a little larger and had king bed bed comfy

Room Tip: All rooms face beach with balcony!
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerHIExp, General Manager at Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront, responded to this review, September 17, 2012
Dear valued guest, thank you for staying with us recently, and thank you for your positive comments about the hotel. I am glad that you and your companions had a great vacation. We try to ensure that all of our guests have a positive experience here.

I hope that we will see you again soon, and again I thank you for choosing the Holiday Inn Express in Virginia Beach.
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Additional Information about Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront

Address: 2607 Atlantic Ave, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Green Hotel in Virginia Beach
#15 On the Beach Hotel in Virginia Beach
#20 Family Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Virginia Beach Oceanfront 3*
Number of rooms: 144
Official Description (provided by the hotel):
Stay with us at the new Holiday Inn Express and experience the same great service you have come to love when staying at the Oceanfront. Our upbeat decor and interior enhancements with remodeled guest rooms and public spaces will impress the whole family. We are now a 100% smoke-free hotel. The name may be Holiday Inn Express but your vacation will be at your own pace at the Virginia Beach Oceanfront. At the Holiday Inn Express, we make your family vacation accommodations our number one priority with friendly customer service, direct beach and boardwalk access, and complimentary continental breakfast served to all of our guests. For fitness and relaxation, visit our year-round indoor swimming pool, whirlpool spa, and fitness room. All of our guest rooms include a complimentary continental breakfast and have a private balcony with a full oceanfront view of the beach and boardwalk, mini-refrigerator, hair dryers, coffee makers and free high-speed Internet access. Conveniently located in the center of the Virginia Beach resort area, there are many local attractions nearby such as the Virginia Beach Fishing Pier, Virginia Beach Amphitheater, 11 golf courses, parasailing, bicycle and boat rentals, Virginia Aquarium, and the Virginia Beach Convention Center.Enjoy the service and experience of an oceanfront resort hotel with all of the amenities you expect from a Holiday Inn at Virginia Beach's Holiday Inn Express(R). ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Virginia Beach
Holiday Inn Virginia Beach
Virginia Beach Holiday Inn

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