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BEST WESTERN PLUS Sandcastle Beachfront Hotel: Traveler Reviews

2.5 of 5
1307 Atlantic Avenue, Virginia Beach, VA 23451
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BEST WESTERN PLUS Sandcastle Beachfront Hotel
Ranked #28 of 118 hotels in Virginia Beach
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337 reviews from our community

Traveler rating
    97
    119
    61
    32
    28
See reviews for
Families
138
 
Couples
92
 
Solo
6
 
Business
13
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Charlottesville, Virginia
Top Contributor
116 reviews 116 reviews
40 hotel reviews
Reviews in 46 cities Reviews in 46 cities
314 helpful votes 314 helpful votes
“Old hotel, small room, mostly carbs for breakfast”
2 of 5 stars Reviewed November 20, 2012

Got this room for an inexpensive rate on a third party website while I was in Virginia Beach for 2 days of business. It’s an old hotel in a good spot on the beach. Room was small with a mish mash of furniture, safe, mini-frig that did not match, and bed was not very comfortable. Breakfast resembled the mish mash room, with a lot of carbs and fruit that did not look edible. Staff was pleasant. Access to the beach is through a “mall” that resembles the mish mash room. Not recommended.

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeanelle W, Guest Relations Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review
December 6, 2012
Thank you for taking the time to share your opinion of our property! From the pictures that you've uploaded, I can tell that your stay with us was not as recent as your review - we've come a long way! We are now newly remodeled and have added amenities to increase the comfort and convenience we provide for our valued guests! Please come back and stay with us again soon! We've undergone QUITE the transformation, and can't wait to show the world our progress!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Enfield, Connecticut
1 review
1 helpful vote 1 helpful vote
“Family vacation spot”
4 of 5 stars Reviewed November 17, 2012

Our family has been staying at the Sandcastle for 5 years of our summer vacations. Very friendly staff with clean rooms. Love the new upgrades done in the recent year! The beach front is beautiful. Located at quieter end of the boardwalk, but still close enough to all entertainment. The new breakfast buffet in attached restuarant was amazing! We will continue to book our summer vacations there for a long time to come!

Room Tip: Beach front with private balcony a must.
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Michelle W about BEST WESTERN PLUS Sandcastle Beachfront Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winston Salem, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Fall Beach Family Trip”
5 of 5 stars Reviewed November 7, 2012

We stayed for four days at the resort. Even though, hotel is being renovated, it was a great stay. It was so cold and we couldn't do allot of things with the family on the beach but resort location is so convenient to everything. We reserved a king room suite with two queen size sofas. One of the queen size sofa mattresses was worn out, we called and got new mattress. Front desk staff was so helpful and the manager Mr. V, was wonderful. We never met a manger who was so helpful who even called the owner of the beach store to open the store in the hotel so we can rent bikes. All the staff is wonderful. Free Breakfast buffet was so delicious. Overall, great stay and planning to go back next summer.

Room Tip: Ocean front and great location with excellent customer service: A++++
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask desertknight320 about BEST WESTERN PLUS Sandcastle Beachfront Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muncie, Indiana
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
“nice rooms, great breakfast”
4 of 5 stars Reviewed October 26, 2012

A group reunited here for a few days and enjoyed and really appreciated the spacious hospitality room with a great view. The rooms were good, and all with a view of the ocean. The bathrooms had dinky countertops at the sink, but otherwise were clean with necessary appointments. Coffee in lobby was welcome. Exercise room was clean. There is still construction going on, but it did not interfere with noise or trappings. There are jets flying over from nearby air base during the day. The hallways are narrow and the carpet and tile are ugly, not nice like other areas. It is convenient to park on the same floor as your room, but clearance is low and the turn is a bit tight. Still nice to be off the street. The breakfast for guests at adjoining Ammos is fantastic. The food in the full breakfast buffet was plentiful, varied and absolutely delicious! The staff were all very friendly and helpful too.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Beachfront, just south of the fishing pier”
4 of 5 stars Reviewed October 6, 2012

Very convenient to anything you wish to do in VA Beach. All the rooms are on the ocean side with the parking ramp spiralling up the back side. Being able to park on the same floor as the room was very convenient. It was nice to have a balcony on the boardwalk. The room was a little dated, but the public spaces were very modern. Loved the lobby! ALso really liked the full breakfast included in the room rate. Very economical, comfy hotel.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
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Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Oceanfront Hotel
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort
Sandcastle Oceanfront Resort Hotel
Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451
Phone Number:
Region: United States > Virginia > Virginia Beach
Amenities:
Bar/Lounge Beach Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotels in Virginia Beach
#19 On the Beach Hotels in Virginia Beach
#28 Family Hotels in Virginia Beach
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Ammo's Greek Restaurant. We look forward to seeing you soon! ... more   less 
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