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Ocean Key Resort: Traveler Reviews

3.0 of 5
424 Atlantic Avenue, Virginia Beach, VA 23451 (Northeast Virginia Beach)
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Ocean Key Resort
Ranked #1 of 118 hotels in Virginia Beach
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191 reviews from our community

    Trip type
Traveler rating
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    41
    19
    2
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West Drayton, United Kingdom
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
29 helpful votes 29 helpful votes
“Fabulous place to stay”
5 of 5 stars Reviewed November 5, 2012

Stayed here during October and everything about the place was first rate. The staff were magnificent and all fell in love with our English accents, they can't do enough for you and that even includes the manager Bill Mitchell who looked after a package for me that had been sent by a friend over a week before our arrival.....Bill you are a star.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review
November 7, 2012
Thank you for sharing your fabulous review about our resort and our staff. We are glad you and your family enjoyed your stay and it was my pleasure and duty to secure your package for you. We look forward to seeing you and your family in the near future at the Ocean Key Resort.
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DC Metro Area
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Nice hotel but over-rated”
3 of 5 stars Reviewed October 30, 2012

Ocean Key is a nice clean hotel comparable to many others in Va Beach. The kitchenette was especially well stocked with all sorts of utensils and cooking devices. However, there's nothing to really distinguish this hotel from many others, and certainly nothing that justifies the $100 price differential during the peak season. Also consider that, unlike other hotels, there's no complimentary breakfast, and the hotel is not on the beach (although only a short block away). The indoor pool is over chlorinated, with the chlorine smell permeating the lobby and the elevator. The gym was small, and they charge a minimum of $3 if you want to use the printer. The hotel is on the south end of town, we prefer the north end.

I could see staying there again, but don't expect something special in keeping with its #1 rating on TripAdvisor. It's an okay place, but the #1 rating is not justified.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review
November 2, 2012
Thank you for taking the time to provide feedback on your recent stay with us. I do apologize that we didn’t meet your expectations and hope will give us another opportunity in the future.
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shellsburg
1 review
“Not As Good As Rated”
3 of 5 stars Reviewed October 22, 2012

Stayed here Oct.13-20, 2012. Our 1-bedroom condo was very small with a limited kitchen. The walls were paper thin and the carpet was in need of replacement. The water pressure was minimal in the shower. My wife had an allergic reaction to something in the first room but we were provided another immediately. This location is excellent and so is the staff--very helpful and courteous. The resort provides free shuttles to some area points of interest. Nonetheless, we were very disappointed after such previous good ratings on this site.

Room Tip: Try to get one witha balcony. None of the other rooms have windows that open.
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  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask tacomarover about Ocean Key Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review
October 24, 2012
Thank you for taking the time to provide feedback on your recent stay with us. I am apologize that we fell short in meeting some of your expectations and hope will give us another opportunity in the future.
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Fort Wayne, Indiana
1 review
1 helpful vote 1 helpful vote
“great people”
4 of 5 stars Reviewed October 22, 2012

I stayed at the Ocean Key Resort the week of October 13th 2012. I booked this hotel through RCI and was unsure of the room situation as RCI tells you they have no control over which room you get. When i called the hotel they said they assign rooms at time of check in. I had asked for an oceanview room before i got there and was told that it would be a 30 dollar a day upgrade for that. I declined that when i got there because it would be another 180 dollars which i felt was a lot for an oceanview that is across the street. I was booked into a "marina view" room on the backside of the building. The rooms are great in this resort, very clean, up to date and great comfortable beds but unfortunately the marina views rooms also overlook a very busy highway directly below your balcony and you can't hardly hear yourself think when on the balcony. So i would highly suggest if you stay there ask for a room on the beach side oceanview or a south facing room. All other aspects of our stay get very high marks. Great friendly people, very clean resort and very good food right on site. awesome pizza. Also directly across the street is Watermans, problably the best restaurant in VB. superb services. The beach access is very easy also and dtirectly in front. I want to give special thanks to Christina Collins who made the whole stay the best. She was one of the most polite and caring resort employees i have ever met. Sometimes the people you deal with on your travels cn make all the difference. She's awesome.

Room Tip: front facing beach or south view
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review
October 24, 2012
Thank you for your recent stay at Ocean Key Resort. We recognize the fact that you have a choice in where you vacation and we appreciate you making VSA Resorts your choice. Thank you for taking the time to include our amenities, restaurant and staff especially Cristina. We look forward to your future stay with us.
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Smithfield, Virginia
2 reviews
3 helpful votes 3 helpful votes
“Excellent Stay”
5 of 5 stars Reviewed October 19, 2012

I recently stayed at Ocean Key Resort I had a wonderful visit. The staff was great; very, respectful and courteous. The rooms were nice and clean. Plenty of towels, pillows and bed linen. The bed was HUGE; I also liked the kissing Swans that were made out of towels on my bed. I took advantaged of all the amenities that were made available to me swimming pool, game room, workout room, balcony and so much more. They even have a restaurant on site that will deliver to your room. I order a pizza and sub; honesty by the time I went downstairs to get a soda the delivery guy was bringing my food. I loved this stay and I plan on returning soon.

Room Tip: "you want to stay at the best hotel on the Ocean Front stay at Ocean Key Resort"
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Samantha L about Ocean Key Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review
October 24, 2012
Thank you for choosing Ocean Key Resort. I am pleased to learn that you enjoyed our amenities and our restaurant. Thank you for taking the time to include our staff in your feedback. VSA Resorts looks forward to welcoming you again in the future.
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Additional Information about Ocean Key Resort

Also Known As:
Ocean Key Hotel Virginia Beach
Ocean Key Hotel
Ocean Key Resort Virginia Beach
Ocean Key Virginia Beach
Ocean Key Resort Virginia Beach Virginia
Ocean Key Resort Va Beach
Address: 424 Atlantic Avenue, Virginia Beach, VA 23451
Phone Number:
Region: United States > Virginia > Virginia Beach > Northeast Virginia Beach
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Virginia Beach
#1 Family Hotels in Virginia Beach
#11 Business Hotels in Virginia Beach
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Staying at a VSA Resort gives you all the comforts of home without having to mow the lawn, do the dishes, or fold the laundry. We love having fun with our guests and strive to give each person–big and small, young and young at heart–the best vacation memories possible.The Ocean Key Resort is located at the serene south end of Virginia Beach, the 142 unit smoke-free resort offers a family-oriented atmosphere with beach accents and soft colors. All vacation units are two-room suites with kitchenettes.On site amenities include:• 24 hour front desk service• Daily activities for all ages• Indoor Pool• Indoor Jacuzzi• Fitness Center• Activities Center & Gaming Room• Party Deck & Sun Patio• On-site parking• Complimentary guest laundry facilities• Complimentary wireless internet access• Complimentary tanning • Harris Teeter on-line shopping & grocery deliveryUnit amenities include:• King size pillow-top mattress• Queen size sleeper sofa• Kitchenettes with smooth top burners, convection/microwave oven, dishware, cookware, glassware and utensils• Full size refrigerator• Dishwasher• 2 flat screen televisions ... more   less 
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Ocean Key Resort
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