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“Not As Good As Rated” 3 of 5 stars
Review of Ocean Key Resort

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Ocean Key Resort
3.0 of 5 Resort   |   424 Atlantic Avenue, Virginia Beach, VA 23451   |  
Hotel amenities
Ranked #5 of 114 hotels in Virginia Beach
shellsburg
1 review
2 helpful votes 2 helpful votes
“Not As Good As Rated”
3 of 5 stars Reviewed October 22, 2012

Stayed here Oct.13-20, 2012. Our 1-bedroom condo was very small with a limited kitchen. The walls were paper thin and the carpet was in need of replacement. The water pressure was minimal in the shower. My wife had an allergic reaction to something in the first room but we were provided another immediately. This location is excellent and so is the staff--very helpful and courteous. The resort provides free shuttles to some area points of interest. Nonetheless, we were very disappointed after such previous good ratings on this site.

Room Tip: Try to get one witha balcony. None of the other rooms have windows that open.
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  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, October 24, 2012
Thank you for taking the time to provide feedback on your recent stay with us. I am apologize that we fell short in meeting some of your expectations and hope will give us another opportunity in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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250 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • French first
  • Any
English first
Fort Wayne, Indiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 22, 2012

I stayed at the Ocean Key Resort the week of October 13th 2012. I booked this hotel through RCI and was unsure of the room situation as RCI tells you they have no control over which room you get. When i called the hotel they said they assign rooms at time of check in. I had asked for an oceanview room before i got there and was told that it would be a 30 dollar a day upgrade for that. I declined that when i got there because it would be another 180 dollars which i felt was a lot for an oceanview that is across the street. I was booked into a "marina view" room on the backside of the building. The rooms are great in this resort, very clean, up to date and great comfortable beds but unfortunately the marina views rooms also overlook a very busy highway directly below your balcony and you can't hardly hear yourself think when on the balcony. So i would highly suggest if you stay there ask for a room on the beach side oceanview or a south facing room. All other aspects of our stay get very high marks. Great friendly people, very clean resort and very good food right on site. awesome pizza. Also directly across the street is Watermans, problably the best restaurant in VB. superb services. The beach access is very easy also and dtirectly in front. I want to give special thanks to Christina Collins who made the whole stay the best. She was one of the most polite and caring resort employees i have ever met. Sometimes the people you deal with on your travels cn make all the difference. She's awesome.

Room Tip: front facing beach or south view
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, October 24, 2012
Thank you for your recent stay at Ocean Key Resort. We recognize the fact that you have a choice in where you vacation and we appreciate you making VSA Resorts your choice. Thank you for taking the time to include our amenities, restaurant and staff especially Cristina. We look forward to your future stay with us.
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Smithfield, Virginia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 19, 2012

I recently stayed at Ocean Key Resort I had a wonderful visit. The staff was great; very, respectful and courteous. The rooms were nice and clean. Plenty of towels, pillows and bed linen. The bed was HUGE; I also liked the kissing Swans that were made out of towels on my bed. I took advantaged of all the amenities that were made available to me swimming pool, game room, workout room, balcony and so much more. They even have a restaurant on site that will deliver to your room. I order a pizza and sub; honesty by the time I went downstairs to get a soda the delivery guy was bringing my food. I loved this stay and I plan on returning soon.

Room Tip: "you want to stay at the best hotel on the Ocean Front stay at Ocean Key Resort"
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, October 24, 2012
Thank you for choosing Ocean Key Resort. I am pleased to learn that you enjoyed our amenities and our restaurant. Thank you for taking the time to include our staff in your feedback. VSA Resorts looks forward to welcoming you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abington, Massachusetts
1 review
5 of 5 stars Reviewed October 18, 2012

The location was perfect. One block away from the beach. Just far enough away from the hustle and bustle. The resort was very nicely decorated and well equiped for our week's stay. The units were very clean and comfortable. The staff was very friendly and knowledgable. Everyone greeted you with a smile on their face. The parking was free. The only time we used the car was to go grocery shopping. Everything we wanted to do was within walking distance. Virginia Beach has changed alot since we were last there over 15 years ago. Not the "old boardwalk". It is now cement with easy access for bicycles and roller blades. The old buildings and stores have now been replaced with nice hotels and restaurants.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, October 24, 2012
I know you have many vacation options to choose from in Virginia Beach and I thank you for choosing the Ocean Key Resort!. I am pleased that you enjoyed our amenities and nicely designed resort and thank you for taking the time to include our staff in your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jamaica, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 17, 2012

The hotel is located right near the beach. The rooms were clean and spacious. The hotel provides everything you would need for the kitchen. The activity center located on the 3rd floor has a great gym, game and lounge area. There is also a deck area with great views of the beach and the bay. The staff was great and helpful. There is also a pizza restaurant located in the lobby with great food.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, October 24, 2012
Thank you for staying at the Ocean Key Resort. Our team works very hard and it shows so I thank you for sharing your feedback. Visit us again in the future at VSA!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peekskill, New York
2 reviews
5 of 5 stars Reviewed October 16, 2012

What a great resort. The rooms were spic/span clean. I was amazed at how well I slept in the bed which was so comfortable. The location was perfect - you could see the beach from your windows and there were alot of amenities nearby. Restaurant inside which made it easy to call for a late nite snack and have it delivered to your room. My husband and I used the gym and checked out their fabulous game/movie room. I absolutely cannot forget the wonderful staff on hand whom really made you feel at home. My husband was so impressed with this hotel that he is ready to make arrangements to come back again - sooooon.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, October 24, 2012
I appreciate you taking the time to share your vacation experience with the Ocean Key Resort. I am glad you and your family enjoyed our amenities and look forward to seeing you on your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Suffolk, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 16, 2012

i recently found this to be a pleasant weekend vacation. I stayed at this resort and must say the staff was very polite not to mention well dressed. It showed this was a classy hotel. The rooms were very clean. The bed was so large, comfortable and consumed your body to a pleasand sleep. There was also a nice gym with all the equipment you need. There was a restaurant on site that stayed open til 3am. I would stay there again.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, October 18, 2012
Thank you for choosing Ocean Key Resort. I am pleased to learn that you enjoyed our amenities. Thank you for taking the time to include our staff and restaurant in your feedback. We look forward to welcoming you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Ocean Key Resort

Also Known As:
Ocean Key Hotel Virginia Beach
Ocean Key Hotel
Ocean Key Resort Virginia Beach
Ocean Key Virginia Beach
Ocean Key Resort Virginia Beach Virginia
Ocean Key Resort Va Beach
Address: 424 Atlantic Avenue, Virginia Beach, VA 23451
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Virginia Beach
#4 On the Beach Hotel in Virginia Beach
#5 Family Hotel in Virginia Beach
#22 Business Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ocean Key Resort 3*
Official Description (provided by the hotel):
Staying at a VSA Resort gives you all the comforts of home without having to mow the lawn, do the dishes, or fold the laundry. We love having fun with our guests and strive to give each person–big and small, young and young at heart–the best vacation memories possible.The Ocean Key Resort is located at the serene south end of Virginia Beach, the 142 unit smoke-free resort offers a family-oriented atmosphere with beach accents and soft colors. All vacation units are two-room suites with kitchenettes.On site amenities include:• 24 hour front desk service• Daily activities for all ages• Indoor Pool• Indoor Jacuzzi• Fitness Center• Activities Center & Gaming Room• Party Deck & Sun Patio• On-site parking• Complimentary guest laundry facilities• Complimentary wireless internet access• Complimentary tanning • Harris Teeter on-line shopping & grocery deliveryUnit amenities include:• King size pillow-top mattress• Queen size sleeper sofa• Kitchenettes with smooth top burners, convection/microwave oven, dishware, cookware, glassware and utensils• Full size refrigerator• Dishwasher• 2 flat screen televisions ... more   less 
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