We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent vacation and great stay” 5 of 5 stars
Review of Ocean Key Resort

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Ocean Key Resort to your Saves list
Ocean Key Resort
3.0 of 5 Resort   |   424 Atlantic Avenue, Virginia Beach, VA 23451   |  
Hotel amenities
Ranked #22 of 114 Hotels in Virginia Beach
mt holly
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent vacation and great stay”
5 of 5 stars Reviewed September 17, 2012

I have to say, this was definately on of our favorite stays at virginia beach. Ocean key is a very clean and updated property. The staff was very friendly and helpful. The location is close enough to everything but not too close to all of the noice on the strip. This is a must stay for anyone looking for a clean place and friendly staff. The rooms are a great too. They have the convenience of home with a kitchenette and living room area. There were times that we just did not feel like getting up early to eat breakfast somewhere and were able to have breakfast in the rooms. They also have free shuttle service to serveral outlets and thrift stores if you are into those kinds of things. The driver that we had whos name was Tom, was fantastic. He made the ride so much fun for us. Thanks again to the staff for a great week.

The Lewis'

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, September 19, 2012
Thank you for taking the time to share your experience staying at Ocean Key Resort. I am pleased to hear that you thoroughly enjoyed our accommodations and staff. We have a great team at Ocean Key and Tom is a valued member of our team. We look forward to welcoming you back again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

284 reviews from our community

Traveler rating
    172
    67
    26
    9
    10
See reviews for
134
82
10
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Fairfax, Virginia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 17, 2012

We were in VB for a short weekend stay and was able to use a timeshare exchange. Our room had a king bed a full kitchen and a second sitting room with pullout sofa eating table and second tv. Room was dark and quiet at night even being on the street. From the Balcony one could see the ocean over the watermans restauant across the street. Free Parking was plentiful. Rooms were clean and comfy for us. Location for us also great. Chix, Mahi Mahi and watermans all across the street had the best seafood and a bit of entertainment. Great find cool location, we will return.. We checked out late for a fee but nice to get that last beach day in.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, September 19, 2012
Thank you for staying at Ocean Key Resort. I am happy to hear you plan to visit us again in the future. We value your loyalty and appreciate you sharing your experience with others.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elkton, Virginia, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2012

Check in time was 4 pm but we got there around 1pm and they let us go ahead and park.Great parking under the parking deck that is at the motel so no problem there .When we got checked in we was amazed how clean and how nice everything was.The employees was outstanding everyone was so nice.My mom and aunt was like kids in a candy store they loved the activities that was put on there everyday .They really said the lady was great that worked there putting the activites on.The inside pool was great and hot tub very clean.We loved the room very well.We couldnt get over all the dishes and stuff that was there where we could cook so we went out to Foodlion and bought food where we could cook.We hope to be able to come again next year BEST PLACE WE HAVE EVER STAYED AT

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, September 19, 2012
Thank you for staying at the Ocean Key Resort. I am glad to hear that your mom and aunt thoroughly enjoyed our activities. Our activities staff , is awesome and we are lucky to have them. We look forward to welcoming you back next year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Hope, Pa
Top Contributor
59 reviews 59 reviews
20 hotel reviews
Reviews in 34 cities Reviews in 34 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 14, 2012

We stayed at this hotel/timeshare the week after Labor Day. The resort is directly across the street from the ocean. The unit itself is very small and there is only one window in the one bedroom and living room. Unfortunately, that window cannot be opened to enjoy some fresh air. The kitchen is extremely narrow. Two people cannot pass each other without going sideways. Otherwise, the unit is very clean. Everyone here is friendly and try to accomodate their guests. There is a small indoor pool with jaccuzzi. The resort is located toward the end of the boardwalk near Rudee's Inlet and is in a quiter area. Most of the things you can walk to.

Our stay here was great because the weather was perfection - sunny with low humidity daily. Could not wish for better weather. There are lots of good restaurants around. Virginia Beach's boardwalk (cement walk) is wide and 3 miles long. Everything along the boardwalk is well taken care of with beautiful flowers and benches to rest on. There is a separate cement bike trail. I think its the nicest boardwalk we've ever been on.

Room Tip: There are balcony rooms, but they were $50 extra per day. Too much for our wallet.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, September 19, 2012
Thank you for your recent stay with us. We know you have choices in where you stay in Virginia Beach so we certainly thank you for choosing Ocean Key Resort. Our team enjoys what they do and work very hard to accommodate all guests. We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesapeake, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 6, 2012

The staff was in the parking garage to check us in without us having to get out of the car. It's on Atlantic & 5th street within walking distance to Rudee's Inlet where you can do a dolphin tour boat ride, rent a jet ski, or go parasailing.Maura, Front Desk Supervisor, turned our already pleasant stay into an exciting vacation before we even knew we had a problem. Ten minutes after getting in the unit/unpacking groceries, maintenance informed Maura of a problem with our shower. She upgraded us to an ocean front balcony unit without any problems & sent someone up to the unit to help us move. The 9th floor ocean view was absolutely breathe taking. Both units were clean, bed/linen was plush/comfortable, and kitchenette was well stocked with necessities plus a convection/microwave to bake food.The units were a little small but ok for 2 adults/2 kids. With the beach directly across the street & resort activities, you won't spend much time in the unit anyway. Aside from that, maintenance, furnishings, restaurant was great. The pool was average. It is all 4 feet...our 9-yr-old son was hoping for a deeper pool.This was a very clean & well maintained resort that's only a few steps from the beach...directly across the street. The staff goes above and beyond to make sure you have everything you need to enjoy your vacation. Lorenzo, Maintenance Manager, was always smiling/pleasant and on-site (morning & evening) to immediately address any issues or simply to help change-out linen.The complimentary resort activities were fun & inviting (family movie night, air hockey tournament, dinner at Panera Bread, etc). Although we didn't take advantage of this option, but you can also participate in the free parking/activites at the other VSA Resorts during your stay (Ocean Sands & Atrium) if you want to go to the more central point of VA Beach ~20th street.

Room Tip: 1BR is very small but managed with 2 adults & 2 9-yr-olds. If you can secure an ocean view room...
See more room tips
  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, September 8, 2012
Thank you for your recent stay at Ocean Key Resort. I am very happy to hear you enjoyed our amenities, and that our staff exceeded your expectations especially Maura and our 5 Starr Executive Housekeeper. We appreciate your business and look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 4, 2012

Overall a very nice day at the resort. The resort is clean, the staff is helpful and it is a good location at the south end of the beach. The rooms are small, we had a one bedroom with two adults and one child and it would've been tough to have more than that in the room. Not all the rooms have balconys. Ours did not, but did have a side view of the ocean.

Although there is no housekeeping there is a daily towel exchange on the fourth floor which is very nice.

There is a bus trolley that runs the entire length of the strip for two dollars it is good to travel anywhere you want to from 10 AM until 2 AM the next day.

The resort is located across the street from the beach, but is only a very short want to get to the boardwalk and the beach. Lots of good restaurants close by and this is the end of the beach for surfing. My daughter surfs in their designated areas to surf at this end of the beach.

We had two small items required maintenance and they were responded to very timely by friendly staff. Both issues resolved.

There is an indoor pool which is nice and on-site pizza restaurant.

The biggest negative is the experience we had with the timeshare presentation staff. We received a phone call on Tuesday afternoon asking if we would like to sit through a one hour presentation to explain the benefits of membership. I told the caller that we had already sat through one of these presentations a year ago (at this resort when we stayed at the sister resort) but she assured us that this was different and only an hour in length and explained the benefits of RCI and how to enhance our usage.

We agreed to the presentation at 4 PM the next day and make sure it was only an hour as we had a 12-year-old that would be sitting in the room by herself during this time. When we arrived at the lobby we were greeted with a "what do you want?" I explain that they had called us and asked us to attend a presentation that we did not merely show up.

We were then handed off to a sales person named Summer who was immediately irritated that we had showed up in our bathing suits as we just came from the beach. She asked why we were there as we had already been through a presentation year ago as I had instructed her. We explained that we were told it was a different presentation and was to enhance our RCI membership. She then indicated the presentation would be an hour and 30 minutes and there was nothing that she could do about it and it was a full presentation regardless of what we've been told on the phone. Again, remember we did not request to go on this we were called and asked to do so.

.When we question this she consulted with her manager, Heath, who said regardless of what we have been told the presentation is an hour and a half and there's nothing he could do. I again explained that we had a 12-year-old said it in the room and we were told that this was merely a brief presentation not a full time share presentation.

We left without so much as an apology for having us leave a beautiful day at the beach, hauled all of our stuff, surfboards, chairs to come attend something that they has called to have us attend!

We brought this to the attention of the hotel manager, and he was very understanding and apologize for the behavior and the misunderstanding. He later called and offered for us to "reschedule" to do this again? No thanks.

Having own a timeshare for 10 years I have set through numerous presentations during that period of time. I have never interacted with such a rude and condescending timeshare salesperson. I would think they have a lot to learn about how to interact with customers, customer service and how to properly maintain a business customer relationship.

Overall, it is a nice resort in a greatlocation and it is truly unfortunate that the resort is associated with such a disorganized, and unprofessional sales force. I think that those that call to set up these "meetings" should be on the same page as the sales group and the sales group should be a little less abrasive in thier interactions.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, September 7, 2012
Thank you for taking the time to review your recent stay with us. I apologize that your experience with our sales team was not a positive one as it did not meet my expectations either. I hope you will give us another opportunity in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 3, 2012

Wife and I just came back from a week in Virginia beach VA. Very friendly staff and good location.Room was very clean and nice.Brand new appliances.Great for a short vacation.
Busy little hotel only a block away from the beach and close to good restaurants.

Room Tip: If you need more info contact me.
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review, September 5, 2012
Thank you for your recent stay at Ocean Key Resort. We recognize the fact that you have a choice in where you vacation and we appreciate you making VSA Resorts your choice. We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Ocean Key Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ocean Key Resort

Address: 424 Atlantic Avenue, Virginia Beach, VA 23451
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Virginia Beach
#6 Romantic Hotel in Virginia Beach
#16 On the Beach Hotel in Virginia Beach
#20 Business Hotel in Virginia Beach
#30 Family Hotel in Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ocean Key Resort 3*
Number of rooms: 142
Official Description (provided by the hotel):
Staying at a VSA Resort gives you all the comforts of home without having to mow the lawn, do the dishes, or fold the laundry. We love having fun with our guests and strive to give each person–big and small, young and young at heart–the best vacation memories possible.The Ocean Key Resort is located at the serene south end of Virginia Beach, the 142 unit smoke-free resort offers a family-oriented atmosphere with beach accents and soft colors. All vacation units are two-room suites with kitchenettes.On site amenities include:• 24 hour front desk service• Daily activities for all ages• Indoor Pool• Indoor Jacuzzi• Fitness Center• Activities Center & Gaming Room• Party Deck & Sun Patio• On-site parking• Complimentary guest laundry facilities• Complimentary wireless internet access• Complimentary tanning • Harris Teeter on-line shopping & grocery deliveryUnit amenities include:• King size pillow-top mattress• Queen size sleeper sofa• Kitchenettes with smooth top burners, convection/microwave oven, dishware, cookware, glassware and utensils• Full size refrigerator• Dishwasher• 2 flat screen televisions ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, TripOnline SA, Orbitz, Despegar.com, Travelocity, Odigeo and Tingo so you can book your Ocean Key Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ocean Key Hotel Virginia Beach
Ocean Key Virginia Beach
Ocean Key Resort Virginia Beach Virginia
Ocean Key Resort Va Beach

Owners: What's your side of the story?

If you own or manage Ocean Key Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.