I really have to wonder about the previous review. A Hilton owner exchanges into a non-Hilton resort and compares it to such. The reviewer also has the expectation to be upgraded to a unit with a balcony without paying the upgrade fee. I guess their Hilton ownership gives them a sense of entitlement. The reviewer was disappointed. Perhaps her expectations would have been met if she had stayed at the Hilton in VA Beach. Ocean Key shouldn't be dinged for the choice that the reviewer made. Ocean Key does not tout itself as a Hilton-type property.
We checked in on Friday, 6/8 and stayed through 6/10. Yes, these units are small. However, I have stayed at most of the timeshare resorts in Virginia Beach over the years and small units are typical. No, I wouldn't want to put four into one of these units, but that could be said for just about any timeshare or hotel that I have stayed in at VA Beach.
The unit was very clean and well-equipped. We were in a 5th floor unit. Yes, I chose to use the steps up and down (except for check-in/check-out) because the two elevators usually required wait times. Again, this is something I have experienced at most timeshares and hotels in VA Beach.
While across the street from the beach, it is located on the corner with a traffic light and cross-walk and we never had a problem crossing. As soon as you crossed, you were on the boardwalk within a few steps and at a beach access.
Any staff that I encountered during my stay, were always nice and friendly, and spoke if you passed them.
There is no cleaning service during the week; however, towels and linens can be changed out 9:00 am - 9:00 pm. A vacuum is provided in the unit.
There is a small pool and hot tub located in the lobby. There is on-site parking and most of it is covered. We never had a problem finding a parking space. We did order take-out from the on-site restaurant. It was okay, but I would probably never eat there again. The food was mediocre and there are just too many other options within walking distance of the resort.
I would happily return to Ocean Key in the future.