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“Overall Very Good” 4 of 5 stars
Review of BEST WESTERN PLUS Oceanfront Virginia Beach

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BEST WESTERN PLUS Oceanfront Virginia Beach
3.0 of 5 Hotel   |   2809 Atlantic Avenue, Virginia Beach, VA 23451-3029   |  
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Ranked #42 of 114 Hotels in Virginia Beach
Wheeling, West Virginia
Top Contributor
50 reviews 50 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
“Overall Very Good”
4 of 5 stars Reviewed December 6, 2012

I made reservations (through AAA) for this location, since I am a BWRewards member, a AAA member, and the website indicated all rooms are oceanview. This was to be my first beach trip in 10 years. However, trying to be frugal (and save my extra cash for really good food), I booked a double instead of a king. THOSE rooms are across the street. And up an elevator (in the parking garage) to only PART way to the room. The luggage and stuff had to be lugged (is that how 'luggage' got its name???) up 2 sets of steps. The double room was, um.....well, not very nice. I burst into tears.

I called the front desk, and didn't get ANY help. I called AAA, and tried to get help from them. THEY called the front desk....nothing they could do, they said. My best friend and her husband, unbeknownst to me, were begging with the concierge to help us get a room in the main part of the hotel. Bam! Mission accomplished! Concierge felt sorry for me and my husband, so she worked with us to get us a room in the OCEANFRONT hotel. We would have to move after 2 nights, but that also worked in our favor. The person who booked our room cancelled, so we stayed in the room.

Now...different story. New chapter. The OCEANFRONT hotel is really nice. The room was lovely, clean, and everything we wanted. The breakfast buffet was good (not well laid out, but the food was good). The pool was across the street. Parking was iffy (again, across the street in a garage). Elevator was slow and creaky.

For Best Western to maintain the integrity of this hotel, they really need to upgrade the rooms across the street. But, after all the drama, all the tears...it all worked out, and I was happy for 4 days!

Room Tip: ALWAYS go with the oceanfront, king rooms!
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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621 reviews from our community

Traveler rating
    180
    199
    128
    63
    51
See reviews for
309
179
11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
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English first
Linden, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2012

We were looking for someplace to stay for a long weekend, and this was just the place. We were on the 6th floor oceanfront. The holiday light show was going on, so at night we could watch the lights and the cars driving up the boardwalk. During the day, we could sit on the balcony and watch the ocean. It is a wonderful experience. Every employee we encountered during our stay was very friendly and helpful. We would stay there again.

Room Tip: I believe all rooms are oceanfront, and as far as I'm concerned, that's what you would be lo...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
1 review
4 of 5 stars Reviewed November 17, 2012

We stayed here and had a great time. They let us check in 4 hours early for no charge and our room was ocean front with a great view. The elevators were very creaky and slow, aside from that the stay was good. The breakfast food was great and had a lot of choices then you could walk right out the back door and watch the sunrise! great stay, I did not give it a five only because the elevators were inconvenient, and the bathroom was not completely clean, but it was not bad.

Room Tip: Definitely pay the extra for the ocean view! great view and breeze!
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwvabeach, Manager at BEST WESTERN PLUS Oceanfront Virginia Beach, responded to this review, November 19, 2012
Dear Guest:
Thank you for taking the time to share with us feedback on you recent stay. We always need to hear the pro's and con's in order to better serve all our guests.

Please come and stay with us in the near future again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Easton, PA
Senior Contributor
21 reviews 21 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 5, 2012

We traveled to Virginia Beach to look for a retirement property. We stayed here because the price was good (on hotels.com) and it was right on the beach. What a wonderful room! It had a balcony and two comfy full size beds. The bathroom was a bit tight, but we didn't mind. Breakfast (full) was included as well as free parking. Perfect location, food and parking. SCORE!!

Room Tip: If you think the rooms on the beach/boardwalk are noisier, you'd be wrong. No problem with the...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liberty, Missouri
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed October 31, 2012

Stayed one night May 2012-My door would not lock correctly. My room faced a 3 story parking garage. Lots of noise all night. When I got out the next morning there were broken beer bottles all over.

Will never stay here again.

Room Tip: Do not stay on the Parking Garage side
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  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrenceburg, Indiana
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 28, 2012

Has a good stay. The hotel was clean. Only problem with the room was that the tub didn't drain well when showering.
Breakfast included hot dishes. Food was OK, but view was great! Breakfast was only served until 9am. A little early for vacationing families.
Good access to beach and Boardwalk.
Parking was a bit of a pain, since most of it was across the street. There was a small sign between 2 other hotels and the parking garage sits back off the street, so we drove around the block before we could find it.

Room Tip: Be sure you get an oceanfront room for a nice view.
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Oceanfront Virginia Beach

Address: 2809 Atlantic Avenue, Virginia Beach, VA 23451-3029
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#26 Business Hotel in Virginia Beach
#27 On the Beach Hotel in Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Oceanfront Virginia Beach 3*
Number of rooms: 214
Official Description (provided by the hotel):
The BEST WESTERN PLUS offers several types of accommodations from which to choose. Enjoy a stunning view from one of our 166 oceanfront rooms with private balconies, double- or king-size beds and optional jacuzzi. Easy beach access is also available from our location right across the street, our non-oceanfront rooms feature 40 rooms with double-size beds as well as eight two-room suites with one queen bed. All rooms are non-smoking and provide refrigerators, coffee makers and complimentary wireless service for your added convenience.One parking space available per reserved room ... more   less 
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Also Known As:
Best Western Plus Oceanfront Virginia Beach Hotel Virginia Beach
Best Western Virginia Beach
Virginia Beach Best Western

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