DO NOT BOOK ONLINE UNLESS YOU ARE PREPARED TO HAVE A DEPOSIT CHARGED TO YOUR CARD IMMEDIATELY WITHOUT WARNING. APPARENTLY THEY HAVE NOT UPDATED THEIR WEBSITE TO REFLECT THIS PARTICULAR LOCATION REQUIRES A DEPOSIT.
A couple months back I booked their Lake George location in upstate NY and was told no deposit was required. So after searching the website and not seeing anywhere that my card would be charged, I made the reservation. I checked the conformation screen to be sure my card wasn't being charged. Only to have my card charged for $126 without any warning or consent. There is NOWHERE on your site does it state my card would be charged. I went back and scouted the terms and conditions and FAQs. It only stated one night would be charged if there was no cancellation. This is the second complaint I have had to lodge with this hotel chain. Lake George was abysmal in February and their other locations have even worse reviews. Don't bother with any Days Inn anywhere. I could have let them keep the money and kept the reservation, however I refused to be further inconvenienced by the hotel itself once we arrived.
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- Also Known As:
- Days Inn Virginia Beach Oceanfront Hotel Virginia Beach