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“A Tale of Two Closings, August 2014” 2 of 5 stars
Review of Cavalier Hotel

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Cavalier Hotel
4.0 of 5 Resort   |   4201 Atlantic Avenue & 42nd Street, Oceanfront, Virginia Beach, VA 23451   |  
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Ranked #84 of 114 Hotels in Virginia Beach
Arlington, Virginia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“A Tale of Two Closings, August 2014”
2 of 5 stars Reviewed November 19, 2014

It was the best of times at the Sea Gull Inn...it was the worst of times at the Cavalier Oceanfront. We chose the Cavalier hotel for the 2nd half of our 6-night VA Beach vacation based on a 3rd-night free special on a Virginia travel website. Although the Cavalier was higher-priced than our usual choices, the special put it within our budget. We did not know that the Cavalier Oceanfront was due to close, or that management was cutting corners. When we arrived, the cement & tile floor outside was stained and dirty, with an over-flowing trash container--a bad sign. We had to wait a long time, standing by the elevators, for a cart to become available to load our luggage--no Bellboy to help. The eighth-floor room was decently comfortable and clean enough. Although the mattresses were so soft on the sides that they were unstable and our son rolled right out of bed--something he hasn't done since he was little. But to step outside the room into the hot, humid, and stale, un-airconditioned hallway was to start sweating and choking for air. There was dust in the fingerprints in the dust on the glass console table. An employee had left a storage room door open and the room inside was absolutely filthy. Outside on the patio the planter's were over-flowing with cigarette butts and trash. The pool was filled with sand and was not cleaned at any time during our stay. There was no food available on-site anywhere after 2pm, when the lunch room closed. One could buy a very small, flat coke at the bar for a high price. There are snack vending machines in a dingy hallway off of the lobby. The gift shop was permanently closed, so no luck there, either. We had used the Valet parking service--a mistake. When we went down at 4:15pm to go out (with plans to meet friends at 5pm) the only Valet working was on half-hour break. Management had no idea where our car was. We split up and searched the two distant parking lots (the lot at the old hotel and the church parking lot) to find our car. All the mess and inconvenience contributed to a poor experience. We should have continued our stay at the Sea Gull Inn, which closed this September. Their website advertised the closing, but we didn't experience any cut corners at the Sea Gull. The restaurant and pool were running properly and keeping long hours. The owner, who owned the building from the 1960s, was often present on the property. Rooms and public areas were kept clean and comfortable. The Sea Gull was a motor-inn type motel, so one didn't expect the amenities of a hotel. Yet we enjoyed it immensely. Management had a good approach to closing, maintaining standards until the end. Congratulations to the Sea Gull Inn for going out in style. Shame on the Cavalier Oceanfront for not advertising they were closing and for not maintaining the premises.

Room Tip: Don't stay here.
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  • Stayed August 2014, traveled with family
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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83 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Danish first
  • English first
  • Any
English first
Virginia Beach, Virginia
Top Contributor
100 reviews 100 reviews
9 hotel reviews
Reviews in 46 cities Reviews in 46 cities
568 helpful votes 568 helpful votes
3 of 5 stars Reviewed October 16, 2014

This hotel is now closed for at least 2 years while developers either renovate or rebuild it.. There is a liquidation sale going on for some of the contents of the Cavalier on the Hill and for this Cavalier hotel as of October 2014.

While walking around during the liquidation sale, they let anyone roam around the kitchen. It was filthy. The floor, the sinks, the mop water basin, etc. I also went onto the 8th floor where there was a janitor's closet open. That also was also filthy, even the walls. Considering these two places should be the cleanest in the building, I hope it was not like this when it was open.

Stayed October 2014, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 1, 2014

The expedia discounted price reflected the room we received. We had ants in the bathroom and the carpet was musty. There were large noisy fans in the hall for days without any explanation from the staff when we enquired. There is a large outdoor hotel pool but it is not heated and too cool for anyone's comfort. Also, it seems that you don't have to stay at the hotel to use the pool. We met people from other hotels using the hotel pool. They just walk in and no one checks. The female lifeguard was busy checking her phone and working on her tan instead of doing her job. I would not recommend this hotel - at all. The jets fly by very often and you can't even have an uninterrupted conversation. Worst family vacation - ever!

Room Tip: choose another hotel! there are ants on the second floor.
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  • Stayed August 2014, traveled with family
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockville, Maryland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 2, 2014

My family has stayed at the old Cavalier hotel twice, the first time was wonderful and we couldn't wait to come again, unfortunately the second time was a disappointing experience.

On our second visit, we had to change rooms twice, the first time because the air conditioner was broken and stuck on full blast - the room felt like a freezer and we were quite literally shivering under our blankets (mind you this is during the hot summer outside). Our second room had a leak in the closet that soaked the carpet. Third room, fortunately, was fine.

Its a short walk to the beach but unfortunately a long hike to the boardwalk. My family prefers the beach over the boardwalk (unlike me), so that was fine enough, but if you favor the boardwalk you'll want to choose another hotel.

One thing the Cavalier does best is the food - breakfast every morning was delicious. My family also love the steak dinner the hotel offers on special occasion - possibly the best New York Strip steak I have ever had.

I love the design of the hotel, the historical pieces you see here and there (like fallout shelter signs).

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed August 29, 2014

Very unpleasant personal, dirty rooms, moldy bathrooms, garbage cans not emptied for days, elevator unbearable odor, filter in A/C was health hazard to the point we didn't use it. Read tip below 4more

  • Stayed July 2014, traveled with family
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Piscataway, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2014

My boyfriend and I stayed at the Cavalier for 4 nights in August 2014. We had an oceanfront room with a king size bed and a balcony overlooking the beach on the 5th floor. Our room and bed were comfortable, the AC worked great, we had chairs on our balcony to enjoy, and enjoyed our jetted tub (More suitable for one person). The free breakfast offered included cold and hot cereals, fresh fruit, mini muffins, pancakes/waffles, milk, juice, coffee, etc. It was O-K for it being a continental breakfast. The pool was nice along with the outdoor bar and seating, and is right along side the walkway to the beach. The hotel is just north of the beginning of the Boardwalk on 40th St. In my opinion, there were more families and older couples staying at this location and it was nice and quiet. My boyfriend and I are in our late 20's but enjoyed the time to relax. Our "balcony" neighbors (Balcony is semi-private) were friendly as well as the hotel staff throughout. The hotel is clean and it appears they have done some updating here and there. We like to travel to different locations, but we would definitely come back to the Cavalier! :)

Room Tip: Corner suite is more private. When you choose oceanfront, you get the sunrise right in front of you!
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, TN
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 23, 2014

Cavalier location is good north from the boardwalk but only a few blocks away so the br8ght lights and noise are lower here. Room on 8 the was quiet but
Mold smell. They gave us a new room no problems. Many friendly professional employees.


  • Stayed August 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cavalier Hotel

Address: 4201 Atlantic Avenue & 42nd Street, Oceanfront, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Virginia Beach
#45 On the Beach Hotel in Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cavalier Hotel 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Cavalier Resort Virginia Beach
Cavalier Hotel Virginia Beach
Virginia Beach Cavalier Hotel Resort

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