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“wonderful” 4 of 5 stars
Review of The Founders Inn and Spa

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The Founders Inn and Spa
3.5 of 5 Hotel   |   5641 Indian River Road, Virginia Beach, VA 23464   |  
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Ranked #20 of 115 Hotels in Virginia Beach
Detroit, Michigan, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“wonderful”
4 of 5 stars Reviewed March 8, 2013

very clean and comfortable. beautiful room. the indoor pool was just perfect. can't wait until summer to try out the outdoor pool. no unexpected costs. room service was reasonable and prompt. we greatly enjoyed our stay and will return in the future.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoundersInn, General Manager at The Founders Inn and Spa, responded to this review, March 9, 2013
Dear Guest,

I am delighted that you enjoyed the indoor pool. We look forward to your return this summer to enjoy the outdoor pool as well.

Best regards,
Sascha Hemmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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553 reviews from our community

Traveler rating
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    75
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
San Antonio, Texas
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 7, 2013

Spacious room, extremely comfortable bed. Service was excellent. Had to walk outside to get to main building. Several dining options but only had room service. A bit pricey for meals but can't vouch for their excellence. Beautiful buildings and gardens!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoundersInn, General Manager at The Founders Inn and Spa, responded to this review, March 9, 2013
Dear Guest,

I am pleased that you enjoyed your stay with us and found our beds so comfortable. We look forward to welcoming you back to The Founders Inn in the near future.

Best regards,
Sascha Hemmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2013

The Founder's Inn is breathtakingly beautiful inside and out. The colonial theme is just beautiful and the furnishings are that of the highest end hotels but without the high end price tag. The staff are courteous and professional and when they say it's a pleasure to serve you, they mean it. We LOVE the Founder's Inn.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoundersInn, General Manager at The Founders Inn and Spa, responded to this review, March 9, 2013
Dear guest,

Thank you for your kind comments regarding our staff. I will be pleased to pass on your praises. I am very proud of our staff as they do truly enjoy serving our guests and exemplify the true spirit of hospitality.

We look forward to your next visit.

Best regards,
Sascha Hemmann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 5, 2013

The Founders Inn and Spa is located on the edge of the Regent University campus. As such, it is the most convenient for visiting students. It has the least amount of dining options available.

The rooms have been remodeled and the quality of furnishings upgraded. There is now a mini-fridge in each room and a microwave in the snack machine room. One could wish for an in-room microwave, as the one in the hall had heavy use and was very dirty.

The pool and exercise rooms were immaculate, as was put hotel room. The in-room dining was expensive. Next time ill walk to a 7-11 and buy my breakfast. It will be cheaper and the coffee will be hot. The other option is to walk over to the Student Center and but breakfast there.

The Inn has a shuttle to the airport ($10) and a university shuttle (VERY infrequent but free).

It's clear that the Inn has suffered from the economy, but they made wise choices, for the most part, in curtailing services. A better choice for dining options would be a big improvement.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoundersInn, General Manager at The Founders Inn and Spa, responded to this review, March 9, 2013
Dear Guest,

We are pleased that you find our location convenient for visiting your student at Regent University.

Thank you for bringing to my attention the condition of the microwave. I will communicate this with our Executive Housekeeper to ensure that more frequent visits are made to these areas each day.

We look forward to your next visit.

Best regards,
Sascha Hemmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2013

Purchased this one night stay using Living Social, go the beach often although had not heard of this Inn. Lovely grounds, staff was superb, room was spacious and relaxing. Will go back.
I purchased a pedicure from the spa on site, wonderful.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoundersInn, General Manager at The Founders Inn and Spa, responded to this review, March 2, 2013
Dear Valued Guest,

I am happy to hear that you enjoyed your stay with us. We are glad that our luscious grounds, guest rooms, and relaxing spa served you well during your stay. On your next visit, we encourage you to dine at our wonderful restaurants, The Swan Terrace and the Hunt Room. We can't wait to have you back!

Best regards,
Sascha Hemmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport News, Virginia
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 25, 2013

The hotel has a very comfortable feeling. There is a sitting parlor with fireplaces and even crocheting pieces near by. There is also a beautiful view of a fountain from this area with complementary apple cider near. The staff are friendly and the hotel is close to restaurants if you chose not to eat at the hotel.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoundersInn, General Manager at The Founders Inn and Spa, responded to this review, February 27, 2013
Dear guest,

Thank you for taking the time to write a review of your visit to The Founders Inn. I am pleased that you found our hotel comfortable and that you had time to relax and enjoy the hot cider in the lobby. We look forward to hosting you on your next visit to Virginia Beach.

Best regards,
Sascha Hemmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ravenna
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 24, 2013

Positives:

The colonial style rooms lend a b+b feel. Single queen rooms (stayed in 2) were clean, pretty, and had the promised spa quality soaps/lotion mini bottles. Flat panel tv with cable better than "basic". Fridge hidden under tv stand - all furnishings quality items: brands like Bauhaus wood craft. Quilt was reallly a quilt, not a printed-on fake.

Breakfast at the Swan Terrace was excellent, but NOT Kosher, and would be somewhat limited for a vegetarian too. Cost is about $14, plus gratuity 20%.

All items seemed fresh (buffet served in steel/lidded tureen type dishes for choosing own portions. Omlette station was excellent quality but again, not as complete as I'd have liked. Sheraton and Mariott (other states) were lots better. What is it with pig in almost every dish imaginable, in Virginia? Disgusting. Suggestions to improve are at the end of this review.

Sunday's $30 brunch is impossible for Kosher, macro diet, vegan, or naturopathic minded guests. I'm sure, probably wonderful for the non-observant. Crab cakes, oysters, cheese-meat combinations, pork items, and usual hot breakfast foods, all you can eat.

Room was very quiet. Mattress like a plush marshmallow. Climate control was great and discreet.

Lobby is gorgeous: glass multi tiered chandeliers, antiques and items imported from Ireland (rustic wood items), fireplaces in all the sitting rooms, gas flame, not wood burners nor fake "lighted" replicas. Very soothing when there is not a big event going on. ample room during such times, even so. Window views of the grounds are plentiful and serene.

Gardens in february were dreary as expected, though omnipresent topiaries and white gravel paths kept it nice. Patio has rockers.

Meeting rooms are impressively nice - beats Holiday Inn and Mariott. (at least by Midwest standards)

Late check in was smooth.

Doors lock at 6pm - card grants access to buildings doubling as the room key.

Staff is eminently polite, courteous and helpful - and well groomed, many in uniform. Security was very thorough trying to recover/locate lost jewelry (my fault being disorganized because of something requiring a different room assignment, just prior to a big interview within the hour (!) - not a room theft on purpose.).

BONUS: easy access to Regent U. Their library is public access (not children, please - COLLEGE level library) with public computers.

Negatives:

Muffin Pan cafe had short hours when I was there (4 days, thurs-monday)

Swan Terrace is fancy - prices are not "affordable" to me, they are "splurge" level indulgences - tho for a resort this isn't exactly unexpected. Students and budget conscious types need to look across the street to Shoney's, Waffle House, chinese, or 7-11. Hardees and Food Lion (grocery) are 5 minutes away.

Hunt Room is also cost prohibitive (to me or those with families)

Buildings have covered walkways open to the elements. Stylish, but not pleasant if you swim or get a massage at the spa and have to get back to your room! Brrrr!!!! Jolts the body. Ditto if you want a meal - outside you go again.

NO MICROWAVES in rooms. James Lodge had one in the vending area, first floor. Not convenient.

Both my rooms were on the dark side: no reading lamp by the cushioned chair, no overhead lights above the beds or on the walls - tho abundant brass sconces line the halls. Made for unsatisfactory reading/work time (realizing most people are here for romance and relaxation).

Founders Inn aspires to be the go-to hotel in the area, according to the card pushed under my door inviting VIP membership.

I probably would opt for a hotel that provides complementary continental breakfast, if I return to Norfolk. It's inconvenient having to run out and find a place to eat - if budget is a concern. Especially in the rain or winter weather. If other hotels at this price point do this, I'd think Founder's could be competitive. They ARE a 3 1/2 star lodging. I think those into the resort aspect would opt for the upscale dining regardless. They would be well satisfied (apart from kosher and vegetarian)

Electrical outlets are not optimal. I had surge strips (1) in each room. If you want to work anywhere but the wood desk, unplug something. You could also scoot the chair by a window to see better.

The only business center is main building, again - outside you go, on a trek.

If these things were remedied, I'd be much happier.

ALSO: floor space is great in the bathroom and carpeted spaces - bringing a pet would be easy. I wish I had - I'd have slept better!

SPA - prices are reasonable for what is offered. Wide hours each day for appointments.

Room Tip: Corners by the spa are near less crowded parking but farther from elevators and all else. Parking is...
See more room tips
  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoundersInn, General Manager at The Founders Inn and Spa, responded to this review, March 13, 2013
Dear Valued Guest,

Thank you for your comments. We are glad to hear that you enjoyed our colonial style decor and the quality spa products provided in your room. We aim to provide you with a comfortable stay and know that a fluffy mattress and warm fireplaces contribute to that. During your next visit, we encourage you to bring your pet, as we are a pet friendly hotel. We look forward to seeing you soon!

Best Regards,
Sascha Hemmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Founders Inn and Spa

Address: 5641 Indian River Road, Virginia Beach, VA 23464
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Virginia Beach
#11 Business Hotel in Virginia Beach
#26 Romantic Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Founders Inn and Spa 3.5*
Number of rooms: 240
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Also Known As:
The Founders Hotel Virginia Beach
Founders Hotel Virginia Beach

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