Landed in VB and really didn't know where we were staying. Asked if we could check out the room before booking. Maria at the front desk was very accomodating and allowed us to check out the room. We chose the 7th floor oceanview. Very nice. Everything was perfect. I would say the beds were a bit springy but okay. The view spectacular. The staff excellent, Maria, Randy, Rocky and Samantha. Plus the guy at the buffet breakfast all very nice.