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“Great event services!” 5 of 5 stars
Review of Holiday Inn & Suites North Beach

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Holiday Inn & Suites North Beach
3.0 of 5 Resort   |   3900 Atlantic Ave, Virginia Beach, VA 23451   |  
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Ranked #9 of 114 Hotels in Virginia Beach
GreenLeadersSilver level
1 review
“Great event services!”
5 of 5 stars Reviewed yesterday NEW via mobile

We attended an event and had spectacular service from personnel - specifically Jean, McKenzie, and Clive! Amazing customer care! Whatever we needed, they found a way to help! Catering and food were also great!

  • Stayed January 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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744 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (261)
Date | Rating
  • English first
  • Italian first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

The food was very tasty for hotel food. Beds/pillows and room amenities were excellent. Very clean. Customer service in all areas was exceptional!
Clive and McKenzie were over the top in banquet customer service - taking great care of our group with a smile in spite of our many needs and schedule. Jean and Maria made the planning and prep going very smoothly and were very accommodating when we had a last minute request. Awesome experience. I will bring my family back for a getaway and highly recommend it to all.

  • Stayed January 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suffolk, Virginia
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel is amazing-from the cleanliness of the rooms, to the views, location, and most of all the staff. They have amazing kids rooms with fun activities, and a nice indoor pool with a lazy river that the kiddos really enjoyed. The staff have been amazing from the second we arrived. We were here for a large conference, and they made our stay so enjoyable. Jean Bailey, Maria Harless, and Riley Weidlich from planning, Chef Charlie and Clive-Banquet staff were so attentive. Michelle-the Banquet Manager, made sure we had everything we needed and wanted for that matter. I highly recommend this hotel!

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We are a family with 6 and 10 year old girls. We only live 20 minutes away, but love the idea of a mini get away, so for our 13th anniversary we celebrated with the Bed and Breakfast package. My husband was a little reticent because the pool was not very warm during our previous experience, but our package stay with another hotel chain fell through, so we decided we couldn't beat the price.
The girls loved the lazy river and grotto, although it could have been a touch warmer, IMHO, and after awhile the chlorine was stinging my eyes even just sitting in the lounge chairs. Also, due to lack of parental supervision, we had to pull the girls out of the pool after being pushed around too many times by bigger kids.
We totally loved the idea of the in house movie theater, and got to enjoy a couple movies with the surround sound system.
The girls did not utilize the Splash Camp, but the director for the weekend, Rebecca, was totally awesome. She was very attentive and engaging. She even held off starting a movie because she knew we were coming to see it.
The breakfast buffet was a total overload! Waffles, eggs, cereals, even a parfait bar! 2 days of breakfast like that and we are now spoiled.
We definitely wouldn't mind coming back in the summer when we can enjoy the outside pools and lazy river!

  • Stayed January 2015, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel was beyond my expectations. However, the movie theater and the hot tub was a disappointment. It was impossible to sit in the hot tub because of the strong odor of chlorine. The movie theater is a waste of space as well, for I don't consider it an amenity. Instead, you can probably expand the fitness center since the current one is very small, Apart from that, the rooms are nice, the linen is crisp, nice furniture, the bathrooms are clean, the lazy river, the indoor and outdoor pools with waterfalls and water slides are a plus. Also, the food at the Whale restaurant is great, and the bar too. BTW! You should try bike riding, there are rentals all over the boardwalk.

Room Tip: The higher floors have a much better view of the beach. I was on the 6th floor, and it was perfect f...
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  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, TN
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in late September for a weekend with the wife & kids. Spent more for the ocean front view and the larger room. View was good, larger is relative, but it was big enough. Furniture was showing some wear, but clean. Hotel location is THE BEST, at the very top of the boardwalk, where things are a little more upscale and quieter, but still an easy walk to some of the best dining just down the boardwalk a bit .

One of the reasons I'd picked this hotel was there seemed to be things for the kids to do in case it rained, which unfortunately it did. Three pools; one indoor heated pool/lazy river, and 2 outdoor unheated. A small theater showing some movies, and there's also activities for younger kids. Small poolside bar was nice. Top floor Italian place is good and books up fast, so reserve when you check in. A great way to have a quick dinner date with the spouse while the kids are close by in the room hanging out. Great view over the beach up there too. Avoid the breakfast rate, the breakfast is terrible, there's a pancake place that's much better right down the street for about the same, maybe less. Better than I expected overall. I would come back.

Room Tip: Although not all rooms have a direct ocean view, most higher level rooms (if not all) have a partial...
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  • Stayed September 2014, traveled with family
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Charlottesville, VA
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel 3 times over the past several years, and this is a review of our most recent stay over Thanksgiving. We like this property for the indoor lazy river, since our son is into that sort of thing, and we like the location.

We had another nice stay. This time we got an oceanfront corner room, which was pretty big. The mattresses were really really comfortable- they felt new. The pool was a little cold for me, but my son didn't mind. The outdoor pools look really nice, but they are obviously not going to be open this time of year. We didn't use the theater, but I did peek in there and it's a nice little perk, especially if you're there with a big group. I think the kids club is probably only staffed during the high season. It was open for kids to play in, but no actual babysitting when we were there. We had breakfast, and the buffet is good, if a little pricy. There is a popular breakfast place nearby, Pocahontas Pancake House, which we have enjoyed before, but did not try it this trip. The property is clean and well-kept even though it is older, and the service is fine.

The hotel is at the very northern tip of the boardwalk. It's not right in the middle of things, but it has plenty of businesses within walking distance. There is a shuttle that runs seasonally, but not when we were there. I consider this area to be the more family-friendly part of the beach area.

Room Tip: We thought the corner room bordering the pool are seemed a lot bigger.
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  • Stayed November 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this review, 2 weeks ago
Thank you for your business, we appreciate your loyalty and look forward to having you back with us. Please let us know what we can do to improve our services as it is important to us that we receive a 5 rating so we know that we did not miss a beat.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn & Suites North Beach

Address: 3900 Atlantic Ave, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Virginia Beach
#2 Green Hotel in Virginia Beach
#5 Family Hotel in Virginia Beach
#6 On the Beach Hotel in Virginia Beach
#9 Business Hotel in Virginia Beach
#12 Romantic Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn & Suites North Beach 3*
Number of rooms: 253
Official Description (provided by the hotel):
Splash into 250,000 gallons of fun, enjoy a movie in our movie theater and relax on your private balcony. Holiday Inn & Suites North Beach guestrooms feature mini-refrigerator and microwave, flatscreen TV, iPod stations and free Internet. Splish Splash Lagoon features an outdoor lazy river & two 12-foot waterslides. Float down indoor Lay-Z-Rivah or lounge in the sun by the outdoor pool. For entertainment, enjoy activities for toddlers to tweens in seasonal kids Splash Kamp. ... more   less 
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Also Known As:
Holiday Inn & Suites North Beach Hotel Virginia Beach
Holiday Inn And Suites North Beach
Holiday Inn Virginia Beach
Virginia Beach Holiday Inn

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