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“Still great, but changes from last year” 4 of 5 stars
Review of Holiday Inn & Suites North Beach

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Holiday Inn & Suites North Beach
3.0 of 5 Resort   |   3900 Atlantic Ave, Virginia Beach, VA 23451   |  
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Ranked #8 of 114 hotels in Virginia Beach
GreenLeadersSilver level
Alexandria, Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
“Still great, but changes from last year”
4 of 5 stars Reviewed 2 days ago NEW

This was our second summer staying here. It is still the best value for families with young kids, but there were some changes since last year. Kids must be 4 to be dropped off at the kids club (up from 3 last year, and likely moving up to 5 next year, staff said.) The kids club ("Splash Kamp") now has structured/scheduled activities, which is probably a good thing, but for someone like me with kids under 5, it was no longer a play space I could effectively use to drop in for some play and craft time, like I could the year prior. When the attendants took the "campers" outside for beach play, they would lock up the room, and during structured games for big kids that took up the entire space, there was no room for young kids to play or draw or use the room.

There were also changes to the meal structure (limited kids breakfast menu--not kind to food allergies), and kids eat free ("like cash" ticket vouchers), but not at the breakfast buffet.

Still, it's a good value and my kids loved the movie theatre and pools.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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693 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (240)
Date | Rating
  • English first
  • Italian first
  • Any
English first
New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Overall experience was great. Arrived an hour before check-in and was happy that my room was ready due to our long drive. There are 4 pools in total, 2 kiddie pools, an indoor lazy pool, one hot tub and an outdoor pool. My kids loved the pools, plenty to choose from therefore they were never crowded. The food at the pool side bar was great. The rooms were cleaned, (room service could have been better) washer and dryer on property (there was usual a wait as there were only 4 small washer and dryers for the entire property) the resorts is towards the end of the boardwalk therefore it was not as busy. Free parking available. Would stay again if ever in the Virginia area.

Room Tip: I requested a room on the 3rd floor away from the elevators, I would suggest requesting a room away...
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Green Features: Very friendly environment. Staff was usually very accommodating and helpful.
  • Stayed August 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitesboro, New York, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We loved our 6th Floor Balcony and enjoyed the sunrise each morning. My 9 yr old loved the pools! The room was spacious and the beds were very comfortable. The cleaning service was slower than I would have liked, but it wasn't a big deal. I also wish we knew about the 'dress code' for the Isle of Capri Restaurant as my teenager only brought sport shirts and Hollister shirts, so we ate at the Square Whale or left the property. Overall, I would stay here again and will remember our family fun in the sun.

Room Tip: I'm glad that we didn't have a room over looking the pool. The pool noise and limited ocean...
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The room was clean and very comfortable. They had so many pillows and blankets, hubby and I had no arguments lol. The bed was huge and comfortable. The staff at the front desk were very pleasant and accommodating..
A shout out to the 3 young ladies Lesley( manager of the square whale), Asia, (at the front desk) and Jaime, (valee) these ladies were so helpful in helping a distress guest find her missing teen age daughter. The whole staff mobilized to assist this mother. I recommend this hotel they treat you like family..

Stayed August 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this review, 4 days ago
Thank you for staying with us and writing a review about our hotel. As a hotel we will read and react to every review and would like to thank you for mentioning 3 wonderful staff members Leslie, Asia and Jaime. They are great addition to our hotel and I appreciate that you are recognizing them. Come back and see us next year if no sooner.
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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed back in May, but I still wanted to post this review. We loved the location and were able to enjoy the beach, the boardwalk. We were especially grateful to Spencer for his recommendations of local eateries and activities. He was very helpful in making arrangements for transportation into Norfolk and back to the airport. We really enjoyed our stay and will definitely return to Virginia Beach!

Room Tip: I think all rooms face the ocean and the view is better the higher you are.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this review, 4 days ago
Thank you for taking the time to write a review about our hotel months after your stay. We appreciate your review and we are glad to see that you had a great stay. We will make sure Spencer name is mentioned and thank him for doing such a good job with your family.
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Sterling, Virginia
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel was a zoo during the time we visited but the staff managed to stay on top of everything. We were surprised at how clean everything was given how slammed the hotel was.

The pools are a great asset and my kids loved all of them. They have great programs for younger kids. The valet parking and great location helped make our stay enjoyable.

I would avoid rooms that look out on the pool that faces the ocean. That pool attracts the 20 somethings and college aged kids. It was loud. Non stop screaming was common in the afternoons. Also everyone in the pool area can look up in to the rooms if your curtains are open. It is less private and less peaceful.

Overall it was a clean hotel with lots of amenities for families. The staff did a great job.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael G, Manager at Holiday Inn & Suites North Beach, responded to this review, 4 days ago
Thank you for spending the day with us, it was a pleasure having you and your family here and hope to see you again soon. It does get busy in the summer but it was nice having you stay here.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Pros: Location, kids eat free
good breakfast for the price
********************************************************************
Cons: a/c was terrible wouldn't shut off and very loud
pools are very cold even the indoor which was supposedly heated?
beachfront pool is very crowed with people and lounge chairs could hardly pass thru
indoor pool is a weird water height for adults
pools overly crowded
Front desk employees are unprofessional and lack customer service skills
took long time to check in because computers were slow not very fun after 13 hour drive
Beds were uncomfortable
parking was always full
my elderly grandma had to wait over 30 mins for the battery to use the pool lift
Army air base woke us up at 5:45am
the king bed was more like a queen and rooms are very small
jets coming by was a pain

  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn & Suites North Beach

Address: 3900 Atlantic Ave, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Virginia Beach
#2 Green Hotel in Virginia Beach
#3 Family Hotel in Virginia Beach
#4 On the Beach Hotel in Virginia Beach
#12 Romantic Hotel in Virginia Beach
#15 Business Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn & Suites North Beach 3*
Official Description (provided by the hotel):
Splash into 250,000 gallons of fun, enjoy a movie in our movie theater and relax on your private balcony. Holiday Inn & Suites North Beach guestrooms feature mini-refrigerator and microwave, flatscreen TV, iPod stations and free Internet. Splish Splash Lagoon features an outdoor lazy river & two 12-foot waterslides. Float down indoor Lay-Z-Rivah or lounge in the sun by the outdoor pool. For entertainment, enjoy activities for toddlers to tweens in seasonal kids Splash Kamp. ... more   less 
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Also Known As:
Holiday Inn And Suites North Beach
Holiday Inn & Suites North Beach Hotel Virginia Beach
Holiday Inn Virginia Beach
Virginia Beach Holiday Inn

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