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“Fabulous family weekend” 5 of 5 stars
Review of Holiday Inn & Suites North Beach

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Holiday Inn & Suites North Beach
3.0 of 5 Resort   |   3900 Atlantic Ave, Virginia Beach, VA 23451   |  
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Ranked #7 of 114 Hotels in Virginia Beach
GreenLeadersSilver level
Northeast USA
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Fabulous family weekend”
5 of 5 stars Reviewed March 14, 2013

We had a great time at the VB north hotel while attending a sports tournament at the convention center. Our room was on the 7th floor facing the ocean. It had a refrigerator & microwave which is extremely helpful with children. The breakfast buffet was excellent, many choices. The indoor lazy river and spa was wonderful! Don't forget to pack a small raft for the kids, they do not supply them. They have a turtle in the kids room and movies all day in the theater. Staff was always friendly & attentive to any need we had. We would certainly return.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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730 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Virginia, United States
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 14, 2013

I'm writing this review on behalf of my in-laws (technology, you know!). They came to visit us in Virginia from Wisconsin. They asked if we had a local hotel with a pool that they could take the girls to. We knew that would get a little old quickly so we talked them in to the 2 hour drive to Virginia Beach to stay in this particular Holiday Inn. We had stayed here several years ago and knew it was a one-stop shop as far as a hotel. Plus, it's a Holiday Inn so we get HI points!

Even though it was March, staying at the beach is always fun. There's the sounds from the waves, the wind and the people watching. This hotel is on the North side of the beach so its not exactly in the center of the action which is perfect for us. There are a LOT of hotels at the beach but I think this one is the best for several reasons: location, room size (we got the suite), the restaurants, and the KIDS CLUB! Never mind that they have an indoor pool with an indoor lazy river. You can't beat that when its too cold to swim outside. They have added another tortoise to their tortoise family. The kid's club offers opportunities to watch the turtles feed. My girls love it. They can also do crafts and other activities not that there's ever enough time after swimming and the beach. They a movie theater with kids and non-kid movies.

My in-laws are pretty persnickety (read: kinda cheap and kinda critical). The only complaint, or as my husband calls them "Wiscompliments", they had was a noise coming from the roof about 4:00 a.m. They said it woke them up and they couldn't go back to sleep. They reported it so I'm sure it's resolved now. The suites are really nice size and great for families who would like two tvs - one for the Colbert Report and one for Nickelodeon!

I'm sure we'll go back again. It is a great choice for families in and out of beach season.

Room Tip: Beach front is really great - especially to watch storms come in off the water or to just watch peop...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roberto H, Manager at Holiday Inn & Suites North Beach, responded to this review, April 8, 2013
Dear Andrea W,

Thank you so much for a wonderful review! We are happy to hear we were able to make your inlaws visit so nice. We hope you have them stay with us again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 3, 2013

Last minute stay went way better than anticipated! Staff was super friendly and ensured that all details of this romantic getaway was a success. The restaurant was elegant with a gorgeous view of the water! The room was spacious and beds were comfortable. Morning breakfast included an array of selections to please all. It could not have gone better. The staff truly kind and friendly. No where else I'd rather stay in VB.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roberto H, Manager at Holiday Inn & Suites North Beach, responded to this review, March 7, 2013
Dear Quban Sailor,

We are happy to hear we were able to deliver such exceptional service to make your stay wonderful. Thank you for writing and letting us know our staff we friendly and helpful. We hope to see you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greensboro, North Carolina
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 25, 2013

Spent 1 night 2 nights at the Holiday Inn and it was wonderful! I was there with a marriage retreat group and there was Aldo a HUGE youth convention going on st the same time. There. Were loud rowdy teenagers all over the place but once we closed our room door we couldn't. Hear a thing! The room was spacious. The food at the hotel was wonderfully tasty! Plenty to do tor kids and a great location!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roberto H, Front Office Manager at Holiday Inn & Suites North Beach, responded to this review, February 26, 2013
Dear Guest,

Thank you for your survey . We appreciate you taking the time to make us aware of your delightful experience during your recent stay.

We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn & Suites North Beach a leader in excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn.

Sincerely,

Roberto Hernandez
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 24, 2013

Local families have many choices for a last minute, economical get away at the beach during off season. We chose this location for the indoor pool/lazy river and the two room suites. Our kids had a blast swimming all afternoon (on a cold, rainy February day) then enjoying a movie at the on-site theatre. The breakfast buffet in the morning was awesome. Again, the kids loved it and service was great. We'd like to thank Michael at the front dest, who couldn't have been more helpful, professional and friendly. We really appreciated all of his help and efforts to make our stay comfortable. There are many more expensive and perhaps fancy choices at the oceanfront, but for the price and amenities, we were extremely satisfied with our stay. 4/5 because of little things...room requests (families to be next to each other) couldn't be honored, no clean sheets for the hide-a-bed, balcony door lock was broken and hard to operate.

Room Tip: If you are local CALL AHEAD before booking to ask what groups are checking in at the same time. If...
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roberto H, Front Office Manager at Holiday Inn & Suites North Beach, responded to this review, February 26, 2013
Dear Guest:

Thank you for your survey regarding your experience during your recent stay. I greatly appreciate you taking the time to bring this matter to my attention and apologize for any inconvenience you may have experienced.

It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Once again, we appreciate you taking the time to share your comments with us.

Sincerely,

Roberto Hernandez
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bellevue
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 19, 2013

Just got back from a 2 nite Stay at the Holiday Inn and Suites North Beach. I was there for a gymnastics meet with my 2 daughters in tow plus one of their friends. We opted for a 2 queen suite room because my daughter and her friend wanted some privacy. The room was clean and had plenty of room. Very nice to have 2 TV's and be able to shut doors to cut down on noise and give them a chance to stay up later or talk alone.
We arrived Friday night and we were able to valet our car which was very convenient. They offer free meals to children 12 and under (mine were too old) and they have an indoor pool/grotto w/ a hot tub. This was nice for the girls to have some relaxation time with their friends. The hotel offers complimentary coffee in the morning and has a snack/drink station (for a fee) very near the front desk. We did eat breakfast in the Greenery one morning and it was well priced and offered plenty of options. The waitress was very attentive and brought everything really fast despite it being crowded.
This is not a 5 star resort but for the prices we paid, i felt that it was a real value. My only complaint of the hotel is that the elevators are very small. My other complaint had nothing to do with the hotel but the beach was being dredged outside our room and they worked well past midnight and started on Sunday morning at 5am! This is the city's issue but it was very noisy and annoying.
Last thing is that the staff was very nice at the front desk. Everyone was polite and helpful. I would go again.

Room Tip: 2 room queen suites are definitely worth the $$
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roberto H, Manager at Holiday Inn & Suites North Beach, responded to this review, February 21, 2013
Dear HappytobeonVacation,

Thank you for taking the time to write us such a nice review. We are pleased to hear we were able to make you so comfortable and happy. The indoor lazy river is a hit for kids in the winter months so we are glad your girls loved it so much. We hope to see you again in the future should your travels bring you back!
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Richmond
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 13, 2013

We have had yet another wonderful visit to this resort. The lazy river, Splash Kamp for kids, beautiful pools, and truly a serene and quiet part of VA Beach. Alll around, wonderful desitination. Staff is always very courtious and hospitalable. Manager Roberto seems to be of tenured experience and makes the stay that much more enjoyable. Can't wait to visit this property again. Well done Holiday Inn, well done.

Room Tip: All rooms have ocean view, can't really say there is a bad room in the place..... plus, with all...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roberto H, Manager at Holiday Inn & Suites North Beach, responded to this review, February 21, 2013
Dear Eric S,

We pride ourselves on our customer service here at Holiday Inn North Beach so thank you for taking the time to write about how hospitable the staff is. We will be sharing this comment with our staff at the next all associate lunch. Thank you again and we are excited to hear we will have the pleasure to serve you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn & Suites North Beach

Address: 3900 Atlantic Ave, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Virginia Beach
#2 Green Hotel in Virginia Beach
#4 Family Hotel in Virginia Beach
#5 On the Beach Hotel in Virginia Beach
#12 Romantic Hotel in Virginia Beach
#12 Business Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn & Suites North Beach 3*
Number of rooms: 253
Official Description (provided by the hotel):
Splash into 250,000 gallons of fun, enjoy a movie in our movie theater and relax on your private balcony. Holiday Inn & Suites North Beach guestrooms feature mini-refrigerator and microwave, flatscreen TV, iPod stations and free Internet. Splish Splash Lagoon features an outdoor lazy river & two 12-foot waterslides. Float down indoor Lay-Z-Rivah or lounge in the sun by the outdoor pool. For entertainment, enjoy activities for toddlers to tweens in seasonal kids Splash Kamp. ... more   less 
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Also Known As:
Holiday Inn & Suites North Beach Hotel Virginia Beach
Holiday Inn And Suites North Beach
Holiday Inn Virginia Beach
Virginia Beach Holiday Inn

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