Checked in and back out in 15 minutes. Had 2 rooms reserved. Bed broken in one room and dismal furnishings. Dirty with hair in bathroom. Second room had leak over bathtub in ceiling which collapsed in when we touched it and dirty, putrid water ran out for over 60 seconds. Disgusting conditions overall. Would NEVER recommend this hotel to ANYONE!! Front desk clerk who checked us in was rude about refunding money and said we would forfeit one night deposit per room which had already been charged to our credit card 3 days prior. Had to call Front Office Manager the next day. She was helpful and refunded immediately. Had to find another hotel at 11 p.m. at night. AWFUL EXPERIENCE!!
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- Also Known As:
- Best Western Beach Quarters Hotel Virginia Beach
- Best Western Virginia Beach
- Virginia Beach Best Western