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“So many better options” 2 of 5 stars
Review of Grand Ocean Hotel

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Grand Ocean Hotel
2.5 of 5 Hotel   |   1101 Atlantic Avenue, Virginia Beach, VA 23451-3503 (Northeast Virginia Beach)   |  
Hotel amenities
Ranked #106 of 115 hotels in Virginia Beach
Staten Island, NY
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
“So many better options”
2 of 5 stars Reviewed August 30, 2007

The one thing the Sands has going for it is the location and ample offsite parking. The rooms were dirty, and smelled so bad that I asked the front desk to provide air freshener. They did, after rolling their eyes. As for the bathroom, it was very grimy. The shower tiles were stained with mildew, and the water pressure was very weak, barely more than a trickle, and you have to shower before 8 am for the water to get above lukewarm. The cleaning staff was also inept, several times removing all of the towels without replacing them. Three days out of five we had to call for towels. They offer free internet service, but neglect to mention that it's not available in most rooms. You have to sit in the lobby with your laptop to get online.
We had decided late to vacation in Virginia Beach again, making arrangements in July, and this was the only hotel available. That should've been a warning sign, any hotel that's not booked up for the summer by July is probably not a great choice. I definitely would not stay here again.

Stayed August 2007
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • German first
  • Any
English first
va
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 27, 2007

The room charge was too much for what you got. For over an hour we could not get in our rooms because the doors were not working. I feel that we were not treated as good as some checking in. I also feel that I should have gotten a discount for time spent trying to get into our rooms.

  • Liked — Location of Hotel
  • Disliked — Could not get into our romms.
  • Stayed August 2007, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santee, California
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed August 14, 2007

Didnt know hotel had changed hands as had a wonderful stay there last year. Now we found service terrible, bathroom sink didnt have stopper, tub didnt work properly, air conditioning didnt work properly, room carpet filthy, and generally not properly cleaned. Last year it was spotless. Wouldnt stay again. They did refund 50% of lst night but it was so bad we checked out after 3 nights and went elsewhere! Reception clerk rude. Manager helpful.

  • Liked — The Manager's efforts to apologize!
  • Disliked — Rude clerk front desk. Dirty room and bathroom problems.
  • Stayed June 2007, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Grand Ocean Hotel

Address: 1101 Atlantic Avenue, Virginia Beach, VA 23451-3503
Location: United States > Virginia > Virginia Beach > Northeast Virginia Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#50 On the Beach Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Grand Ocean Hotel 2.5*
Reservation Options:
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Also Known As:
Atlantic Sands Oceanfront Virginia Beach
Atlantic Sands Oceanfront Hotel

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