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“Grungy, unfinished feel” 1 of 5 stars
Review of DoubleTree by Hilton Hotel Virginia Beach

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DoubleTree by Hilton Hotel Virginia Beach
3.0 of 5 Hotel   |   1900 Pavilion Drive, Virginia Beach, VA 23451   |  
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Ranked #46 of 114 Hotels in Virginia Beach
GreenLeadersSilver level
Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Grungy, unfinished feel”
1 of 5 stars Reviewed February 20, 2008

We just returned from our weekend trip of "do we want to move here hunting" from Virginia Beach. Our first night was at a Doubletree & was set-up blind online w/ not much planning. My past experience at their hotel in Charlotte, NC was wonderful, so we thought that this would be a great place to stay. Unfortunately, our expectations were not met...
The staff were amiable and friendly, but the site, which must have had a face-lift left much to be desired. The halls were dark and dingy, due to horrible fluorescent lights, over-worn room furnishings, unfinished ceiling tiles in the SHOWER, extremely noisy H2O pipes and loud high-schoolers running up hallways. Ugh. Thank GOD the beds were comfortable.
Otherwise, I would only recommend this site b/c of it's closeness to the Convention center (as it's like 16 blocks from the beach) and the Max & Erma's Restaurant on-site. Disappointing.
P.S. Oh, yeah. We selected this site as they were to have free Internet service. Found out when we got there, that was not the case. Anywhere in the building.

  • Liked — Beds
  • Disliked — Grunginess
  • Stayed February 2008, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Business service (e.g., internet access)
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752 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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English first
Fairfax, VA USA
Top Contributor
50 reviews 50 reviews
36 hotel reviews
Reviews in 33 cities Reviews in 33 cities
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed October 11, 2007

We had the same type of positive experience as the previous reviewer from D.C. We booked during the Neptune Festival (we didn't realize this because we booked for other reasons) and chose the hotel based on brand and price, and relative proximity (about 2 miles) to the beach. This hotel is more than adequate -- first room assignment had smoke so we requested a different non-smoking room and were immediately placed in a spotless room that was a little better than our expectations. We got four cookies at check in and for the bargain rate we found on the internet (less than $100/night) this hotel was a good deal. We didn't use the restaurant or pool, but the restaurant appeared to attract not only hotel but also outside clientele and the pool was indoor medium sized and surrounded by glass -- appeared to be adequate and clean. We would recommend this hotel for a cheap alternative to the beach in the 3 star category of properties.

  • Liked — clean pretty nice and cheap
  • Disliked — some rooms appeared not as smoke free as others
  • Stayed October 2007, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 3, 2007

Despite all the negative reviews, our experience was very pleasant. The hotel staff was courteous and the room was very clean and comfortable. We booked at the last minute during the Neptune Festival, so we couldn't get as close to the beach as we wanted, however the hotel is easily within walking distance. The hotel has easy access to I-264, so driving to other parts of the Virginia beach area was easy. We definitely would stay there again.

  • Stayed September 2007, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, VA
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed September 26, 2007

Like many of the other reviewers, I stayed here for a conference that I was attending at the convention center and the conference had special group rates. The special group rate was higher than some of the better hotels on the beach (this was in september).

Mold all over the bathroom walls. There was even mold on the outside wall of the bathroom (room-facing). Not suprising since there's no bathroom fans. No creamers for the coffee, but since there was coffee at the convention center, I was able to make it another 20 minutes.

This isn't a typical Doubletree--they ought to remove the name and put Econolodge, but on second thought...that's not being fair to Econolodge.

The internet was $10 and was slower (about 36K). You can get a PeoplePC account for that much (not sure if you need a contract...haven't used dial-up in 5 years).

  • Liked — Departure
  • Disliked — hair in the shower
  • Stayed September 2007, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, Maryland
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed September 19, 2007

Stayed one night at the Doubletree Virginia Beach 9/14-9/15. As a Diamond Level HH member, I stay in lots of Doubletree's every year and this one is one of the dumpier one's I have stayed at.

The hotel room floors are dark. I had a room on the 11th floor and it had a very moldy smell to it. The bed was great and I was given the free internet access and breakfast coupons as a Diamond member.
The restaurant served pretty good food but the service was very slow and unorganized.

Considering the distance from the beach I will stay at the Hilton Garden Inn on my next Va. Beach trip.

Chris

  • Liked — Nothing
  • Disliked — Dark halls and musty smell in guest room.
  • Stayed September 2007, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burke, Virginia
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
92 helpful votes 92 helpful votes
2 of 5 stars Reviewed September 16, 2007

Uninterested front desk, no cookies at check-in or check out.

Room was ok except for very loud a/c unit, bathroom was terrible: mildew on tiles, glazing stripped off of bottom of tub.

Although this wasn't the hotel's fault, guests from a large wedding were in the hall until 4am making lots of noise.

This would have been ok for $80 or less, but at $150 (with tax) was very disappointing.

  • Stayed September 2007, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerzee!!!
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 14, 2007

My family and I stayed here 8/10-8/13 and it was great!!! We arrived at 6am after driving all night... The staff accomodated us immediately! THANK GOD! =) We had our puppy with us and feared we would get a "pet room," but that didn't happen at all... Our room was very clean and did not smell!!! We were given extra towels, coffee and tea when we asked for it... The room did need a couple of small fixings but nothing to make it uncomfortable. We blew a fuze and they fixed it within 10 minutes. Hot water all weekend long... Good safe parking... I really had a wonderful time and would definitely recommend it for anyone with pets... Only down is that it's not on the beach but they do have a shuttle that runs 8am-10pm to and from the beach area.
The restaurant was delicious... All the food we ate was very, very good and reasonably priced. Plus I loved the "Drink of the Day" promos!

  • Liked — That I could bring my puppy with me!
  • Stayed August 2007, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Virginia Beach

Address: 1900 Pavilion Drive, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Virginia Beach
#18 Business Hotel in Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Hotel Virginia Beach 3*
Number of rooms: 292
Official Description (provided by the hotel):
The DoubleTree by Hilton Virginia Beach is perfectly located adjacent to the Virginia Beach Convention Center in the resort area of Virginia Beach. The Hotel is just eight blocks from the sand and surf of the beautiful Virginia Beach Oceanfront and Boardwalk. Our newly-appointed, spacious guestrooms set us apart from the others, and feature all the comforts of home with a long list of amenities to include Neutrogena products. For your convenience, we have upgraded the high-speed Internet access that is available in all guestrooms and meeting rooms. Enjoy a workout in our Precor® Fitness Center, take a dip in the indoor pool or sunbathe on our sundeck. Our on-site Max & Erma's Restaurant is ready to serve you from sunrise to sundown. Whether you visit for business, vacation or getaway weekend, our friendly, helpful staff at the Doubletree Hotel Virginia Beach looks forward to welcoming you with our special, signature warm chocolate chip cookie at check-in. ... more   less 
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Also Known As:
Doubletree By Hilton Virginia Beach Hotel Virginia Beach
Doubletree Virginia Beach
Virginia Beach Doubletree

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