We spent a weekend at this hotel in April. From the very minute we (my wife & I) stepped into the hotel to check in we were greeted by Verisis Brown. She was as nice and helpful as she could be. Not just then but everytime we incountered her she was the same. She made us feel very welcome and she is the main reason we will return to your hotel for another visit.
Their were some kids that got a little loud Saturday night. We didn't say anything about it when we left but she knew we were on the same floor where the complaints were coming from. She asked us if we were bothered by the noise, which was a little loud at 2 am. She was very nice in the way she handled us with that problem.
She is a benefit to your company and she alone makes us want to return to you hotel for another stay.
You are very lucky to have such a devoted employee. She went above and beyond to make our stay outstanding.