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“Super friendly staff and a wonderful pet friendly environment.” 5 of 5 stars
Review of Sheraton Oceanfront Hotel

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Sheraton Oceanfront Hotel
3.5 of 5 Hotel   |   3501 Atlantic Avenue, 36th Street & Atlantic Avenue, Virginia Beach, VA 23451   |  
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Breakfast for 2 Included
Ranked #23 of 114 Hotels in Virginia Beach
GreenLeadersSilver level
1 review
“Super friendly staff and a wonderful pet friendly environment.”
5 of 5 stars Reviewed April 29, 2014 via mobile

Such a wonderful experience for the whole family including your pets. The rooms are super clean and very comfortable and the beach access couldn't be more perfect! The staff is very friendly and very helpful!!! Even though their are dogs at the Sheraton it's very quite and you don't hear any noises from the other dogs!

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tia M, Front Desk Supervisor at Sheraton Oceanfront Hotel, responded to this review, May 7, 2014
Thank you for taking the time to tell us about your stay. I am happy hear it was a great one and I hope that means we get to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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673 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Ellicott City, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed April 27, 2014

Our 300-student music department stayed at this Sheraton over the past weekend for a local competition. The staff bent over backwards to help us with everything with asked for, they were incredibly well-prepared for our stay. I can't say enough about the helpful, positive attitude of everyone at the hotel from the check-in desk to the restaurant/bar staff to housekeeping. So responsive and just delightful. Loved my oceanfront room. When we had a fire drill (a real one--totally not the hotel's fault) they were apologetic and sent fruit trays to our chaperones and cookies to all the halls with our students. I will stay here again with my family!!!

Room Tip: Ocean front is lovely!
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  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tia M, Front Desk Supervisor at Sheraton Oceanfront Hotel, responded to this review, May 7, 2014
It was our pleasure to host your school band here at the Sheraton Virginia Beach. We take pride in our hotel and love a chance to share it with a big group. I am happy to hear we made everyone feel welcomed and relaxed. I hope we get to see your group again in the future.
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Williamsburg, Virginia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 25, 2014

While visiting va Beach we had a recommendation from a hotel at the beach to go to dinner at the Sheraton hotel dining room/ fusion. We have visited this hotel many times before but not at this dining room, newly renovated. We met Kevin the chef and spend time visiting about the beach, his particular restaurant , and he made us feel very welcome. The menu is varied and we really enjoyed the meal. Bison meatloaf, she crab soup, short ribs and got there in time for their happy hour. We had a perfect table by the window and spent a delightful evening, not rushed and enjoyed all the excellent food. Our waitress was Olivia Wilder and she could not have been more attentive, informative in avery unobtrusive way. A real delight. She made our evening very comfortable. We shall return. Thank you so much. T Kurtz

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tia M, Front Desk Supervisor at Sheraton Oceanfront Hotel, responded to this review, May 12, 2014
Thank you for all your wonderful comments about our Fusion Restaurant and Lounge. I am very happy to hear you had such a great time and I really do hope we get to see you again!
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Palm Springs, Ca
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 23, 2014

Virginia Beach can be nuts- noisy, busy and a little tacky.
But the Sheraton Oceanfront is beautiful, clean and peaceful. The staff is terrific- everyone steps up to ensure your stay is perfect. The hotel is light and airy in shades of blue, gold and white. Every room on every floor takes advantage of the magnificent ocean view. The guest rooms are spotless and the beds are so comfortable. The bathrooms are clean and spacious.
We had a nice breakfast in the beautiful restaurant.
Many thanks to everyone from the parking valets to housekeeping to the wait staff to the front desk. Management is doing something right!

Room Tip: All the rooms face the ocean!
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tia M, Front Desk Supervisor at Sheraton Oceanfront Hotel, responded to this review, May 7, 2014
Thank you for telling us about your great stay. I am very happy to hear we were able to make your stay a memorable one. We can't wait to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2014

We stayed at the Sheraton Oceanfront in Virginia Beach in the Spring. We had an ocean view room which was really well maintained. I was impressed with the condition of both the room and the common areas of the hotel. Parking was great in the fairly new garage across the street - a big deal in this crowded, tourist area. Also, the hotel had a great access drive in which you could pull up and get registered before parking the car across the street.

Perhaps better than all that was the friendliness and service mantra of the staff. Check-in was friendly and efficient. When there was a billing error at checkout, the staff quickly acknowledged it and took action to correct it. In addition to that, we left a charger in the room and amazingly; got a call from the hotel two days later asking if we wanted them to mail it to us. I travel a lot - that never happens!

A great property with a friendly, awesome staff !

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tia M, Front Desk Supervisor at Sheraton Oceanfront Hotel, responded to this review, April 19, 2014
Thank you for taking the time to tell us about your stay. I am very happy to hear it was a great one and you had such a fun time. I hope that means we get to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sherwood, Arkansas
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2014

The service is phenomenal at this hotel. Always friendly, helpful, and available. Oceanfront rooms are roomy and have a private balcony that is perfect for sitting in the evening and watching the sun go down. Hotel has direct access to the beach. Perfect for business or pleasure.

Room Tip: Corner rooms oceanfront are the best
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  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tia M, Front Desk Supervisor at Sheraton Oceanfront Hotel, responded to this review, April 19, 2014
Thank you for your lovely review of our hotel! I am happy to hear we are able to make your stays special. We can't wait to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Boston, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 1, 2014

I was at the Sheraton Oceanfront on business for a couples retreat sponsored by our church and another church. The entire staff was very kind, cordial and accomodating. Rita Matthews, Natalie Purdy, Nicole Simancas, and Rohan Miller were absolutely fabulous. They seemed to anticipate anything that we would need and quickly took care of it. Chris Wilson was also a very friendly and cordial server in the restaurant

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tia M, Front Desk Supervisor at Sheraton Oceanfront Hotel, responded to this review, April 3, 2014
Thank you for telling us about your trip. It was our honor to host your guests at our hotel, and it is wonderful to hear they had a great time. Your great comments about our sales and catering staff have been passed on to the entire hotel for recognition. We can't wait to see you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Oceanfront Hotel

Address: 3501 Atlantic Avenue, 36th Street & Atlantic Avenue, Virginia Beach, VA 23451
Phone Number:
Location: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#17 On the Beach Hotel in Virginia Beach
#21 Business Hotel in Virginia Beach
#24 Family Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Oceanfront Hotel 3.5*
Number of rooms: 214
Official Description (provided by the hotel):
Warm welcomes and great ocean views greet you at the Sheraton Oceanfront Hotel. Situated on the exclusive northern end of the Virginia Beach Boardwalk with direct beach access. ... more   less 
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Also Known As:
Sheraton Virginia Beach
Virginia Beach Sheraton

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