When I wrote most of this we had just gotten back from The Sheraton Oceanfront Virginia Beach. Let me start by saying that we have been going to this hotel on and off for the last eight years, so I would say I’m pretty knowledgeable of the hotel and the problems that were taking place. We stayed from June 29 to July 7, 2012. Unlike most we had the opportunity to stay in three rooms. Our choice. Our first room was one of the cabana rooms. They have added balconies which made the rooms maybe six inches to a foot shorter. Not a huge difference other than the fact that you now have a balcony. It's quite a nice trade off from the old rooms with just floor to ceiling windows, if you ask me. We spent one night in this room.
For the next three nights we stayed in one of the king handicapped suites. It's very nice with 2 rooms overlooking the pool. Two problems with this room, one, no chest of drawers (the hotel is working on figuring this one out), but we just put the pillows on the shelf under one of the nightstands and used the shelf in the closet to put our clothes on to unpack, and the fact that it sits over the pool. The cabana rooms are great for families, but if you are older or wanting to get away from the kids and noise for any length of time I do not recommend these rooms. Do not get me wrong we really enjoyed the room, (the room itself was very quiet with the door closed) and if you do not want to use your balcony during peak summer dates I would jump at that room again.
For the final four nights we checked into a tower oceanfront room. Ahh! , A balcony that we could sit out on and not listening to the screaming kids. The rooms have been remodeled and are very inviting. The bathrooms did not change that much, but I found the shelf that had been added under the sink much nicer than the metal racks that used to be there. By the way for the people that are complaining the balconies are not safe, take another look. They are made of metal and very strong. Trust me I have seen a lot of children and teenagers in the hotel over my stays there.
I love the pool. It is now a straight pool with a fountain in the middle. Where it is located, it now gets a great deal of sun, much more than before, so it is warm enough to get into and swim in. Not one child had a complaint about the pool the entire time we were there. They were in it from 10AM until 10PM. The one thing the hotel could do is make some adult only time for the pool. No children.
Mind you I have grown children and a grandchild. My children were never allowed to behave in the way that many parents allowed their children to behave. Screaming and yelling in the dining room to the point that they were asked twice to take the child out of the dining room, but the parents were too self centered and absorbed to care about all the other people that were paying their way as well. But the hotel cannot be blamed for this.
Many thanks for another great vacation go out to too many people for me to count, but at the bar Patty is the best with Skip a short distance behind. We enjoyed all the bartenders but go way back with these two. The front desk did a wonderful job accommodating us and our wanting to change rooms. Especially Olivia, poor woman probably wishes I would never come back. The management and staff of this hotel really goes out of their way to make it a great vacation, summer, fall, winter or spring. Thanks for making it a special place to visit.
If you want to sit on the balconey and really enjoy the sound of the ocean, ask for a room in the to...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynrichsr, Thank you for your loyalty to the hotel being that you have been repeat guest for so many years. All of your comments and reviews on our several room types are appreciated. We have been able to work out all the kinks in the new design of our guest suites with the addition of dressers. I’m glad to hear that you like all of the renovations that we have done to the rooms and pool. With your trip for next summer you will be able to experience the completion of our second phase which includes all of the public spaces within the hotel and the addition of a parking garage.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.