I have good stuff and not so good stuff
First the good stuff. I stayed at this property from Nov.21-Nov.24(3 nights) The two ladies at the front desk that I delt with were absolutly first rate. Proffesional, courtious friendly, helpful, and any other wonderful adjective you can think of. They were Brittney and Aika. Aika was very helpful upon check in and even waived the $6.00 per day parking fee.(more on that in a moment) Housekeeping needs work. I asked for a small refridgerator (for my Insulin) when I got there and was told by Brittney that they would bring it right up. 1 hour later it was still not there(NOT her Fault) I finally called again and was told by someone else that Housekeeping was at lunch((230pm) and that it would be up soon.????? I had to leave and go to family so I took my insulin with me. It was there when I returned later. Also housekeeping did not empty the trash from previous guest (coffee cups and paper left in trash) and no trash bags in cans. I agree that the shower could use some more pressure but I was on the 15th fl. and that there could be some better lighting. but overall the rooms were OK. The gym/pool were very nice,but why was the pool only open 6am-10am and then later in the day I cant say anything about the bar/restaraunt since I did not use them but looking at the menu turned me off($15.00 for an omlette) Ill go down the street and eat for less than half that.
When I checked in I was informed that there would be a$6.00/day parking fee. for guests but is complimentary for people visiting for the day WHY???? I was told that they have locals who use it as a park and ride. Why not TOW any vechle without a parking pass. or designate an area for guests only with a gate and pass, or charge the visitors $10 dollars or even raise the hotel rate by $6.00 and not tell anyone. but when the stay has been prepaid it is not fun to arrive and find an additional charge. I only stayed for 3 nights but for someone staying longer that can add up. I was there over Turkey day weekend so it was crowded and once or twice was hard to find a space This is something that needs addressing and soon. As I said Aika was very pleasant and waived the charge.
All in all I would stay again and recommend it to others
- Official Description (provided by the hotel):
- Sheraton Tysons Hotel is a great choice for traveling to the Washington, D.C. area. Our hotel is just moments away from Washington, D.C. and from many local corporate offices. ... more less
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- Also Known As:
- Sheraton Premiere At Tysons Corner Hotel Tysons Corner
- Sheraton Hotel Vienna
- Sheraton Tysons Corner
- Sheraton Vienna
- Vienna Sheraton