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“Good business hotel” 4 of 5 stars
Review of The Ritz-Carlton, Tysons Corner

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The Ritz-Carlton, Tysons Corner
4.5 of 5 Hotel   |   1700 Tysons Blvd, Tysons Corner, VA 22102   |  
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Special Offer
$50 Shopping Credit
Ranked #5 of 15 Hotels in Tysons Corner
Certificate of Excellence
Winter Park, Florida
Level Contributor
212 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Good business hotel”
4 of 5 stars Reviewed November 5, 2012

This is a good business hotel, or if you're a shopper its good for that too. It's connected to a mall. The hotel is rather large, compared to other Ritz's, and it appears to cater to small convention groups. i would stay here again next time I'm in the area for business.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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514 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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San Diego
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed November 4, 2012

Ahh,... the Ritz Carlton, a name that is synonymous with elegance, first class accomodations and service second to none, failed in more than one ways. A warm welcome or greeting from the staff from such an esteemed establishment is not an unreasonable expectation. I felt more appeciated at the McDonald's when I stopped in for coffee earlier in the morning. I do not fault the staff for their lack of motivation, but I do blame the management for not training them properly. Perhaps a refresher course is in order. Another unexpected "perk" or not , is the hourly parking fee that is charged to every overnight guest and one must make a long, long trek thru winding hallways and doors to reach the adjacent building to retreive their cars. Parking at the adjacent mall which Ritz has an entrance to at the 2nd floor is free. Wifi is also charged to the guests daily. So, what extra ammenities am I getting from the Ritz as opposed to the Marriott and Crowne Plaza across the street for the extra premium that I paid for, bragging rights?

Room Tip: Paying more doesn't necessarily equate to a better place to stay
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed October 25, 2012

if you want to be able to park your car and just enjoy shopping, eating, and sipping some wine in the hotel lounge or walking to one of the restaurants or bars nearby this hotel is for you. The rooms are spacious and clean, the service nice and we have not been disappointed. The bar is too small for the property and its hard to get a seat on the weekends is my only complaint,but there are plenty of other places to go like the Palms or Cheesecake Factory,or numerous other familiar restaurants. The palms is great for Friday happy hour. We ordered appetizers at the bar and they were very good! Happy hour pricing was a surprise! You can walk around the galleria or drive over to Tyson's Mall. There is no morning coffee as another reviewer mentioned, but you can get a
Starbucks in the Galleria. There is a small but nice gym also. Overall it is a nice property with lots nearby or if you just want to stroll through the mall, eat and drink without worrying about driving around. There is jazz in the bar if you can get a seat on the weekends. My college kids like the hotel and the shopping. It's a good family place. The concierge floor offers food and drink and is a good value added service. We have been coming here for years and in fact have booked two nights during thanksgiving break so we can get some shopping done with the kids!

Room Tip: Concierge floor with 1 room suite is great! With a family there is a pull out couch and request a ro...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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McLean, Virginia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 10, 2012

The Ritz in Tysons corner used to be great.... then Mariott took over the managemnt.
I have stayed here more than 100 nights and I have watched the commitment to excellence decay.
Last week my room had no soap or shampoo.... the front desk said sorry.
This week my TV was broken and the tech guy (a great guy) could not fix it. I called the front desk... again all I got was a "sorry about that"
If something was wrong they used to recipricate with perhaps breakfast, or an offer of a drink at the bar... no more.

The hotel is getting dataed and the best you can hope for is "sorry"
THEY DONT EVEN OFFER COFFEE ANY MORE IN THE MORNING!
Almost every other hotel I have stayed at had a coffee urn for people on the go in the morning. They had this at the Ritz also... then mariott took it over. No more.

Trust me.. I am a very seasoned traveller and I would strongly recommend either suffereing through the extend commute and stay at the Mandarin Oriental in Washington proper, the Weston in reston heights, or the Grand Hyatt in Reston Town Center.

The staff here is still great and they reallycare, but the new management... well... I can't say the things I would like to say in this forum, but suffice to say that as soon as they gave up the concept of service that they have started on a precipetous slide towards mediocarcy.

Oh well...it is time for a new order.

Room Tip: Look carefully at mandarin Oriental in DC (long commute to tysons, but worth it)m the Rotz in DC or...
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  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Brampton
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 9, 2012

I recently stayed at this property for 8 nights while attending a conference at the hotel. The service was exactly what you'd expect from the Ritz Carlton.....excellent. I found all staff to be extremely courteous, friendly and willing to help. Room was, as expected, impeccable, spacious, comfortable and with the proper quality of amenities. Since I was staying for more than a couple of days, I requested they remove some items from the mini bar in order to store some items I picked up at the supermarket, they immediately brought me another mini fridge for my items. Service was up to par. Having the mall adjacent to the hotel was convenient, providing alternate options for a meal (cheesecake factory, maggianos, PF Changs). Needless to say, shopping opportunities are abundant. I would definitely return to this hotel.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Level Contributor
137 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed September 26, 2012

Upon arrival, I was greeted by a delightful bell staff who were friendly and helpful (and they continued to be that way throughout my stay). The check in was a bumpy experience, as the room wasn't ready and I was told she would call me when the room was ready (she never did). I was surprised that parts of the hotel seems a little run down (carpet in halls seems worn, ceiling panels are loosening, walls have dents and need painting, just general "run down" appearance). The room was nice, and the bed provided a great night of sleep. The alarm clock did not work, so I had to rely on a "wake up call". The general hotel staff was not as tuned into customer service as the bell staff (i.e. one employee more focused on their sipping of coffee in the elevator, leaning on the wall, and personal conversation with another employee than greeting customers as used to be the norm). The food last year was amazing ... this year, it was bland and not tastey ... the temperature wasn't maintained (french fries were cold, breakfast sandwiches were cold even though in a heater, etc). The hallways were FREEZING. The spa on Saturday evening was a mess ... dirty towels everywhere, young girls running around, razors laying around ... very disappointing.

  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gilbert, Arizona
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed September 19, 2012

This was our second stay at the Ritz Carlton, Tyson's this year, and it was once again an excellent visit. The staff cannot do enough for you and always available. The location next to Tyson's Corner is fabulous. Also it is attached to the Tyson's Galleria for excellent shopping and dining. We found the restaurants wonderful. Our room was perfect. Clean, spacious and had everything we needed, and the bed was perfect. If I was in the market for a new matteress, I would buy this one. On our second morning the elevators were not working properly. Something to do with the call buttons. But there were large signs printed above each floors call buttons asking you to pick up the phone and state the floor you are on. A few seconds later the elevator car arrived with a cheerful staff member. Each elevator had an employee with a radio contolling each car. Just like long ago. I mentioned to the employee, this must be a pain for them so early in the morning. Her reply was "oh no!, this just gives us an opportunity to interact with our guests and service them further." I LOVE THE RITZ!!!!! Now we all know this had to be "inconvenient" for them, but they were not going to let it interfere with their guests experience, they just made it better. Years ago while staying at the Ritz in Maui, I learned that the mission statement of the Ritz Carlton is "Ladies and Gentlemen, serving Ladies and Gentlemen". Each stay I have had with them, they easily have delivered.

Room Tip: Rooms in the front have excellent views
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Tysons Corner

Address: 1700 Tysons Blvd, Tysons Corner, VA 22102
Phone Number:
Location: United States > Virginia > Fairfax County > Tysons Corner
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Tysons Corner
#4 Business Hotel in Tysons Corner
#6 Family Hotel in Tysons Corner
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Ritz-Carlton, Tysons Corner 4.5*
Number of rooms: 398
Official Description (provided by the hotel):
Indulge in elegant hotel accommodations and superior personal service at The Ritz-Carlton, Tysons Corner. Spend the day shopping at the adjoining Tysons Galleria, or luxuriate at the Tysons Corner hotel’s Day Spa. Located in Northern Virginia's most exclusive business and shopping district, our luxury hotel was named one of the top 50 hotels in the United States by the Condé Naste Traveler Reader’s Choice Awards. ... more   less 
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Also Known As:
Ritz-Carlton Tysons Corner Hotel Mclean
Ritz Carlton Mclean
Ritz Mclean
Mclean Ritz-Carlton

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