This was our second stay at the Ritz Carlton, Tyson's this year, and it was once again an excellent visit. The staff cannot do enough for you and always available. The location next to Tyson's Corner is fabulous. Also it is attached to the Tyson's Galleria for excellent shopping and dining. We found the restaurants wonderful. Our room was perfect. Clean, spacious and had everything we needed, and the bed was perfect. If I was in the market for a new matteress, I would buy this one. On our second morning the elevators were not working properly. Something to do with the call buttons. But there were large signs printed above each floors call buttons asking you to pick up the phone and state the floor you are on. A few seconds later the elevator car arrived with a cheerful staff member. Each elevator had an employee with a radio contolling each car. Just like long ago. I mentioned to the employee, this must be a pain for them so early in the morning. Her reply was "oh no!, this just gives us an opportunity to interact with our guests and service them further." I LOVE THE RITZ!!!!! Now we all know this had to be "inconvenient" for them, but they were not going to let it interfere with their guests experience, they just made it better. Years ago while staying at the Ritz in Maui, I learned that the mission statement of the Ritz Carlton is "Ladies and Gentlemen, serving Ladies and Gentlemen". Each stay I have had with them, they easily have delivered.
- Official Description (provided by the hotel):
- Indulge in elegant hotel accommodations and superior personal service at The Ritz-Carlton, Tysons Corner. Spend the day shopping at the adjoining Tysons Galleria, or luxuriate at the Tysons Corner hotel’s Day Spa. Located in Northern Virginia's most exclusive business and shopping district, our luxury hotel was named one of the top 50 hotels in the United States by the Condé Naste Traveler Reader’s Choice Awards. ... more less
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- Also Known As:
- Ritz-Carlton Tysons Corner Hotel Mclean
- Ritz Carlton Mclean
- Ritz Mclean
- Mclean Ritz-Carlton