Booked this hotel for two nights while visiting the D.C. area. Loved the location of the hotel; quiet cul-de-sac surrounded by local commerce and nice tree lined streets. The area of Tysons Corner and Vienna itself is first class and a wonderful place to stay. The rooms at this hotel are tastefully decorated and well appointed. However, the one thing that put a damper on our stay was the service from the front desk clerk. At check in, we were told that our two bedroom suite that we had booked was "not available" and that we would be assigned two studio rooms instead. Funny considering this was a guaranteed reservation. The two rooms were promised to be beside each other, but when we arrived at the building assigned to us, the rooms were on opposite sides of the building. We tried again in another building assigned to us, and once again the clerk had given us rooms on opposite sides. After having to explain our request to the clerk for the third time, this time with actually "drawing a picture", proper rooms were assigned beside each other. All in all, this hotel is one of the best Residence Inn properties I have ever stayed in, however the service I received at this location was subpar........
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- Also Known As:
- Residence Inn Tysons Corner Hotel Vienna
- Residence Inn Vienna
- Vienna Residence Inn