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“the good and the bad” 3 of 5 stars
Review of Residence Inn Tysons Corner

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Residence Inn Tysons Corner
3.0 of 5 Hotel   |   8616 Westwood Center Drive, Tysons Corner, VA 22182   |  
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Ranked #11 of 15 Hotels in Tysons Corner
Myrtle beach,SC
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“the good and the bad”
3 of 5 stars Reviewed August 9, 2011

Check in was at 3, yet our room was not ready till 4.30 pm. Unacceptable. The two story room with full kitchen and 2 bathrooms was nice . Housekeeping is not so good, found a nasty baked cheesefilled pepper in the oven upon arrival!!!!!!!!!!!!
Nice hotel grounds, good sized pool ( but too many screaming kids with poor supervision), good little gym.
The internet speed is ridiculous at this time and age. i mean RIDICULOUS!

  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RITysonsGM, General Manager at Residence Inn Tysons Corner, responded to this review, September 26, 2011
Thank you very much for leaving feedback regarding our hotel. I am very glad you enjoyed your stay for the most part despite some of the problems you experienced.

I truly apologize for not making sure that your room was free of the previous guests belongings. It's a basic process to make sure these things are thrown out and we have taken steps to make sure it does not happen again. It was clearly our oversight and for that I apologize.

As far as our internet speed, you would be happy to know that we are in the process of installing a top of the line fiber optic high speed internet network complete with all new access points throughout the property. We have been aware of our limitations for some time and have just begun the installation.

I do hope that if you are in the area again you will give us another opportunity to show our best in customer service and our true Marriott "Spirit to Serve."
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120 reviews from our community

Traveler rating
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    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
akron
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 28, 2011

Our family traveled from northeast Ohio to the Outer Banks for vacation this year with an 8 year old, 2 year old and 3 month old. This hotel was great because of the pool, easy highway access and large living spaces.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RITysonsGM, General Manager at Residence Inn Tysons Corner, responded to this review, September 26, 2011
Thank you very much for your response about our hotel. I am glad we had the opportunity to be a positive part of your family's vacation. I know how important a pool and space can be to a family with small chidren so I'm very happy to have been able to accommodate you and your family.

I do hope that you will stop through and join us again on your family's next trip to the Outer Banks. If it is next Summer you will be glad to know that we have plans for a complete property renovation beginning in December 2011.

Thank you again.
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Morgan Hill, CA
Level Contributor
114 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed July 27, 2011

This property is a bit dated, but the value is incredible. We got the penthouse suite, which is a kitchen, big downstairs room with murphy bed, fireplace, downstairs bath, then upstairs master bed loft and bathroom. There is a pool to entertain the kids, although small, still does the trick. Daily free breakfast includes make your own fresh waffles and dinner every week night. You can not beat this price for the value.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RITysonsGM, General Manager at Residence Inn Tysons Corner, responded to this review, October 5, 2011
Thank you very much for your feedback about your stay with our hotel. I was very pleased to hear that you enjoyed your stay with us. It is always a pleasure to hear that families are able to take full advantage of the amount of space our rooms provide. Our Penthouse suites are the largest rooms we have in the hotel and are very spacious. In fact they are some of the largest rooms in the area which makes them very popular. We also have a two-bedroom version that gives you a door on the downstairs room.

In regards to the property being dated, you will be pleased to know that we have a full renovation scheduled in December of this year. We will have the latest Marriott room package and a brand new Gatehouse as well.

I do hope that if you are in the area you will come and stay with us again.

Thank you you very much for choosing our hotel.
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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 13, 2011

Enjoyed my stay there! Loved the staff, location and easy access to malls, tourist areas etc.

  • Stayed April 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RITysonsGM, General Manager at Residence Inn Tysons Corner, responded to this review, September 26, 2011
I'm really glad you enjoyed your stay with us. While I'm not sure if I had the pleasure of meeting you during your stay I do hope that either my staff or I were able to make your stay what it was.

General Manager
Residence Inn Tysons Corner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maine
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed April 22, 2011

We stayed here for only one short night on a recent family road trip. We got in late and left early so keep in mind this is a review for a short stay.. The room was spacious - although got a litttle awkward when we pulled the couch out into a bed. The room had everything we needed. We all took showers in the morning (5 of us) and ran out of hot water quite quickly - which was a bit unpleasant. Breakfast was a very typical continental breakfast - sausage and eggs, bagels, yogurt, fruit, etc. - nothing to write home about, but enough to sustain us until our next stop. Parking was free. We stayed on a weekend night, so the rate was very reasonable.

  • Stayed April 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RITysonsGM, General Manager at Residence Inn Tysons Corner, responded to this review, September 26, 2011
Thank you very much for your comments about our hotel. I apologize for the situation in which you and your family ran out of hot water. Unfortunately, I was not made aware of the problem and I would have surely offered an alternative solution to help you and your family get showered quickly and on your way. Our hotel is designed with each room having it's own water heater and with larger families needing to take back to back showers they do sometimes run low on hot water.

I do hope that if you are in the area again that you will give us another opportunity to host you and your family. If there is anything further I can do to assist with this matter please do not hesitate to contact me.

Sincerely,

David Ragland
General Manager
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West Orange, New Jersey
1 review
3 of 5 stars Reviewed October 15, 2010

hotel was reserved using the "Target" promotion that gave a $20 gift card at check out. It's been almost 3 months and I have yet to get the card..just excuses. The hotel is not worth standard room rate--even with breakfast. Other hotels in area are better priced, closer to Metro and offer shuttle service. The cleaning staff was great. The fornt desk was not very helpful when asked questions about the area.

  • Stayed August 2010, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 30, 2010

It's true there are ants - lots of them - the place seems built on an anthill or something. And, yes, the breakfast is gross (but this IS the States). There was some good after work hors d'oeuvres though.

The staff is very friendly - but it doesn't really make up for the shortfalls. The place is always packed though and the staff tells me they are renovating soon.

Not soon enough...

  • Stayed August 2010, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Tysons Corner

Address: 8616 Westwood Center Drive, Tysons Corner, VA 22182
Location: United States > Virginia > Fairfax County > Tysons Corner
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#8 Family Hotel in Tysons Corner
#11 Business Hotel in Tysons Corner
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Tysons Corner 3*
Number of rooms: 96
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Also Known As:
Residence Inn Tysons Corner Hotel Vienna
Residence Inn Vienna
Vienna Residence Inn

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