I went to this Hilton at the end of October (having been to others all over the world). I booked the stay online and gave my payment details. I arrived at the hotel and checked in. The reception staff confirmed my booking of a corner room and asked for a card for any room charges etc... My travelling companion presented their card for this purpose. We checked out at the end of our stay and the reception staff confirmed all had been paid for. We left satisfied.
Subsequently my travelling companion has also been charged on their card for the full amount! This is deeply disappointing. I have emailed the Hilton asking for an explanation - have received the standard notification of receipt but no further correspondence - not even an email saying this will be investigated etc..
This has completely ruined our holiday which was pleasant but this surprise and an inability to get any reply has caused a great deal of stress! Terrible!
- Official Description (provided by the hotel):
- If you want it all, come to the Hilton McLean Tysons Corner. The Hilton McLean Tysons Corner has recently completed a top-to-bottom transformation featuring the latest and most contemporary design in our guest rooms, härth Restaurant and Lounge. Our McLean, Virginia Hotel is adjacent to Hilton Worldwide’s headquarters, so we are always in the forefront of hospitality. This provides us with opportunities to test and unveil the newest concepts and technologies, all in McLean Virginia’s Technology Corridor.Of course, location is everything. The Hilton Mclean sits just minutes from downtown Washington, DC , and conveniently located between Ronald Reagan National Airport and Washington Dulles International Airport . We are minutes from the Metro, and one mile from world class shopping at Tysons Corner Mall, The American Girl store and the Galleria. Our guests enjoy easy access to major corporate headquarters, the lush landscapes of Virginia to the history and intrigue of downtown DC, Our guests are in the middle of it all at the Hilton McLean Tysons Corner. ... more less
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- Also Known As:
- Hilton Mclean Tysons Corner Hotel Mclean
- Hilton Hotel Mclean
- Hilton Tysons Corner
- Mclean Hilton