This property is one of the nicest hotels I've seen. Very nice facilities, great food at restaurant and very very helpful staff. I had trouble sleeping without my foam pillow and they brought me one when I asked. The battery died to the proximity reader to my room lock and they replaced it pronto. Got upgrade for being diamond status. I thought the breakfasts and drinks/appetizers (at bar) were way overpriced, but to be expected at this type of property. Nonetheless everything was first rate. Highly recommended if money is no object or if it's business travel and your company is willing to pay for it. Oh and take the shuttle to the mall, don't try to walk in sub freezing temps like I did. It's not as straight forward as it looks on a map due to traffic pattern and construction.