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“Be careful of this hotel, they billed my credit card even though i booked through priceline” 1 of 5 stars
Review of Embassy Suites Hotel Tysons Corner

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Embassy Suites Hotel Tysons Corner
3.5 of 5 Hotel   |   8517 Leesburg Pike, Tysons Corner, VA 22312   |  
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Ranked #2 of 14 Hotels in Tysons Corner
GreenLeadersBronze level
sydney
1 review
1 helpful vote 1 helpful vote
“Be careful of this hotel, they billed my credit card even though i booked through priceline”
1 of 5 stars Reviewed October 22, 2010

I stayed at this hotel in oct 2010 and they billed my credit card even though I had booked and paid through priceline. This was despite me realising the mistake and advising them on the morning of my departure. They reassured me that they had only placed a "charge" on my credit card but the amount was still debited when I received my credit card bill. Even worse, the amount they billed was less than what I had paid through priceline. So priceline is not that good value after all?

  • Stayed October 2010
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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557 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Williamsburg, Virginia
Top Contributor
87 reviews 87 reviews
22 hotel reviews
Reviews in 36 cities Reviews in 36 cities
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed October 16, 2010

I typically love Embassy Suites. However, this one was so disappointing. There was NO hot water - imagine lukewarm showers for a four day stay... it wasn't nice. Also, the bed linens were worn and had a hole/ cigarette burn. Gross!!

  • Stayed October 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Huntsville, Alabama
1 review
4 of 5 stars Reviewed October 12, 2010

Best part of this Hotel is the free/ant time shuttle to the Metro train station, local restaurants,and the shopping mall. We drove there from Alabama and parked our car and didn't have to move it until we were leaving Va.

  • Stayed October 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Memphis, Tennessee
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed October 10, 2010

The room was great and I felt very safe. The hot breakfast and the manager's reception were the best I have seen yet. I tried drinks I've never had before. All the kitchen and bar people were very friendly and accommodating. We were very pleased with our overall experience there and will plan to stay there again when in town.

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Denver, Colorado
1 review
4 of 5 stars Reviewed October 6, 2010

1. Small mixup in room but really enjoyed the one we ended up in. 2. Service in lobby resturant was quite slow. 3. You should go back to 4 cup coffee pots in the rooms. Individual cup makers aren't good if more that one person in the room. 4. Shuttle drivers do very well considering all the construction that is going on around there.

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Arlington, Virginia
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 18, 2010

I stayed at this hotel for a month with my family including small children while moving/waiting for a house to be renovated. I chose it largely because of the breakfast, happy hour, pool, and kitchenette in the room as well as the suite setup. Overall, I was disappointed. While the staff were generally cheerful and helpful, the room was smaller than we were hoping (and, I feel, smaller than other Embassy Suites I've stayed at in the past, perhaps.) The kitchenette is a tiny fridge, tiny sink, and microwave - no dishes, silverware, or anything else. The hotel overall felt a bit run down and could use a facelife. There seemed to be some ongoing maintenance issues. One elevator was broken for over two weeks of our stay, leading to long waits for the remaining elevator at busy times. The air-conditioning in our room was awful: if you set the temperature, to, for example, 72 degree, the AC would blow cold air until the room reached a temperature of 72, then blow hot air. During the 95 degree days of August, to be in a room blowing hot air was unpleasant to say the least. We called and asked for someone to look at the AC or fix it, but it made no difference. One of our TV remotes was not working when we arrived in the room as well. Another day the printers available at the computer/internet station in the lobby were not working, which was problematic when I needed to print something and was in a hurry. These are basic maintenance issues that should be taken care of. The bed in the bedroom area was saggy in the middle and almost too soft to be comfortable. Probably due to age. The breakfast and manager's reception were okay. After a month, the food gets really old, but for a day or two it is probably fine. It would be nice to have a litlte more variety at breakfast.
I have to say, however, that the staff were extremely helpful and pleasant. In particular the maid who took care of our room each day was great. We were on a very irregular schedule (compared to most business and leisure travelers who are out of the hotel room for most of the day) and she was great about coming back when we needed her, providing extra towels, and keeping our room in tiptop shape.
Pool and exercise room were fine.
Traffic in the area is awful and the construction is a huge bear. However traffic is *always* awful in this area, so it goes with the location. This hotel will certainly benefit when the construction is completed as the new Metro station will be practically at the front door.

  • Stayed August 2010, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Charlotte, NC
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 16, 2010

Excellent price and location, included complimentary extras were cook to order breakfast, manager's reception, shuttle service to the Metro, shuttle service to shopping mall and wide range of restaurants.
We parked the car upon arrival, didn't drive until we left.
Desk Personel - recognized and greeted me by name every time we entered or left AND no we didn't do anything out of the ordinary!!
Breakfast cook remembered my allergy and made certain to use a clean utensil
Shuttle drivers were friendly and professional - never had a longer than 15 minute wait!
Only negative, there was road construction in front of the hotel and they started by 6am on Thursday and Friday mornings. On the weekend, it was quiet.

  • Stayed September 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Hotel Tysons Corner

Address: 8517 Leesburg Pike, Tysons Corner, VA 22312
Phone Number:
Location: United States > Virginia > Fairfax County > Tysons Corner
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Tysons Corner
#3 Green Hotel in Tysons Corner
#4 Romantic Hotel in Tysons Corner
#5 Business Hotel in Tysons Corner
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Embassy Suites Hotel Tysons Corner 3.5*
Number of rooms: 234
Official Description (provided by the hotel):
The Embassy Suites Tysons Corner hotel is beautifully situated one block from the Silver Line Metro Station and only 20 minutes from the Dulles International Airport and Downtown Washington DC, and provides stunning accommodations in a relaxed and friendly environment. Our suburban Washington DC area hotel offers guests convenient location for exploring some of the area's most desirable tourist attractions, including: Wolf Trap National Park for the Performing Arts, Tysons Corner Shopping, Smithsonian's Air and Space Museum, Lincoln Memorial, and The White House. Our guests may also enjoy:•Spacious two room suites•Complimentary Cooked-to-order Breakfast every morning•Complimentary Evening Reception every evening with free drinks and snacks•Business Center and a variety of Business Amenities•Complimentary transportation to local businesses within 3 mile radius of hotel. Corporate travelers will also find that our Vienna hotel is located within close proximity to a wide selection of local businesses and corporations, such as:•NADA•Capital One•SAIC•Northrop Grumman•Freddie MacOur spacious hotel suites are perfect for either work or leisure. Stay in one of our beautifully designed guest rooms and discover amenities to suit even the most discerning hotel guest, including: spacious work area, television with cable and pay-per-view movies, high-speed Internet access, microwave, refrigerator, coffee maker, hairdryer, iron and ironing board.Whether you prefer to dine in-room or to discover local restaurants, you'll find your dining needs perfectly catered to at our hotel. Not only are all guests invited to enjoy our superb and nutritious cooked-to-order breakfast in the morning, you'll also find our hotel restaurant, The Atrium Cafe, serving an excellent selection of contemporary American cuisine daily. Unwind over breakfast, lunch, or dinner in the welcoming atmosphere of our stunning hotel atriums and recharge your batteries for an exciting stay in the Washington DC area. ... more   less 
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Also Known As:
Embassy Suites Tysons Corner
Embassy Suites Vienna
Vienna Embassy Suites

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