Since the hotel is a distance from DC, we inquired about the shuttle bus that takes you to the nearest Metro station. We were told by more than one employee about the shuttle - yet, NO ONE mentioned that the hotel caters to their business patrons so doesn't take you to the train station until after 9 a.m. Since we had mentioned that we had an appointment in DC at 9:30 a.m., we would have appreciated the employees letting us know this - PRIOR to our trying to take the shuttle. At this point, all they would do was call a cab for us - a $15 ride which we were not counting on. Breakfast was very good - free parking is nice. Employees "did their jobs" - nothing more. One was even a bit rude.