I would NEVER come back here. So my family and I stayed here for the past Memorial day weekend (Saturday and Sunday nights) and we were SO frustrated by the staff. On our last night, we came back to find out that one of our room's were LEFT OPEN and our curtains were not shut so that anyone could easily walk in and steal our stuff. It's a miracle that nothing was taken but I still thought that it was important to let the front desk know so I called. They picked up the phone after letting it ring literally ten times. I was in the lobby JUST before going to the room so I knew the staff were not busy because there was no one in the lobby. When they finally did pick up, the person at the front desk sounded so annoyed and I could clearly hear her whisper to someone "ohmygawd". I let this lady know what happened but all she told me was that she will look into what happened and call me back. She never did. I was exhausted from the long day so I just decided to deal with it the next morning. In the morning, as my family were checking out, I once again let the front desk person know (it was a different person this time) and all I heard from him was that he didn't hear anything about it and he just told me to contact the manager. From this experience, I can say that the staff here are poorly managed and they are indifferent about their customers. I was so disappointed and frustrated by both the responses I got. Definitely one of the least favorite hotels.
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- Also Known As:
- Comfort Inn Tysons Corner Hotel Vienna
- Tysons Corner Comfort Inn
- Comfort Inn Vienna
- Vienna Comfort Inn