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“Nice hotel overall” 4 of 5 stars
Review of Crowne Plaza Tysons Corner

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Crowne Plaza Tysons Corner
3.5 of 5 Hotel   |   1960 Chain Bridge Road, Tysons Corner, VA 22102   |  
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Ranked #6 of 14 hotels in Tysons Corner
GreenLeadersGold level
Manassas, Va.
Top Contributor
164 reviews 164 reviews
39 hotel reviews
Reviews in 63 cities Reviews in 63 cities
54 helpful votes 54 helpful votes
“Nice hotel overall”
4 of 5 stars Reviewed November 21, 2013

Finishing up a week stay here. Very nice and friendly staff. I typically stay at Hilton properties but work put me here. I met the sales director Maggie who was very friendly and easy to work with. The lobby is well decorated and the rooms modern and clean. I had an upgrade to a suite but it wasn't the suite I normally see. I think of a suite where the bedroom is separate from the rest of the room. My wife stayed a night with me and I get up very early (3-4am) and had to leave the room to work on the computer to avoid waking her up. Not a big issue at all. The room is well stocked. The breakfast is pretty good but there is room for improvement. I ate at O'Malley's Pub in the hotel a couple times and the service was pretty bad and the food decent. Traffic in this area is always an issue but they have a free shuttle to the two Tyson's malls as well as a few other locations. I didn't take advantage of it but others in my group did. Our check in was kind of hectic due to the group size but the front desk staff did a great job and actually got everyone checked in pretty fast. I would definitely stay here again if the need arises.

Room Tip: Ask for a room away from the main road in front of the hotel. Traffic noise can get a little loud w...
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  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Chesapeake, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 9, 2013

This hotel is great! I've stayed there the last two years for our company's annual business seminar. We stayed four nights.The hotel is in an excellent location next to Tysons Corner Mall. There are tons of places to eat close by but the hotel bar/restaurant, O'Malleys, is outstanding. No need to go anywhere else. The hotel is very close to Interstate 495 for easy access to anywhere you'd like to go. I went to Arlington Cemetery and it only took 20 minutes [with traffic] as I went up 495 North to the Washington Scenic Parkway. The hotel has free parking! It has a gym, pool and hot tub. They have room service and serve B/L/D. The staff was great, the room was great and the bathroom was very functional. Even the coffee maker with the prepackaged coffee singles [kind of like a Keurig] was simple and easy to use. It was perfect to get me up and going as I got ready each morning while watching Sports Center in HD. I just reay enjoyed my stay

Room Tip: Hotel has an old side and a new side. All the rooms are good but the newer rooms [I believe 3rd floo...
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  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTysonsCorner, General Manager at Crowne Plaza Tysons Corner, responded to this review, November 19, 2013
Dear “Mike J”;

It was such a pleasure to read your glowing review of your most recent stay with us. I have passed on your positive comments to our staff and managers for all to enjoy. I was pleased to see that you enjoyed our many amenities, especially that O’Malley’s Pub was outstanding, and that getting around the Tysons area and to Arlington Cemetery was so easy. We look forward to serving you again on your next visit to out hotel.

Yours in Hospitality,
Trish Drews
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 5, 2013

We have recently stayed at this hotel on a short vacation .
Upon our arrival we were greeted by an extremely helpful and friendly gentleman ho we believe is called Mina . All the front desk staff including Amer and Amber went out of their way to be of service recommending the best way to get around town and general information . We found their manner very customer friendly .
The rooms are large ,comfortable and very clean with good amenities.
The location is good with excellent malls within walking distance . The hotel runs a shuttl bus to the malls and metro station , they also took me to and from the local supermarket .
Large swimming pool which we all enjoyed . All in all excellent stay .

Stayed October 2013, traveled with family
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTysonsCorner, General Manager at Crowne Plaza Tysons Corner, responded to this review, November 13, 2013
Dear “Dogbolt”;

I was very pleased to read your glowing review of your recent stay at our hotel. I have shared your comments with our staff and we have recognized Mina, Amir, and Amber at our departmental meeting. They are true examples of how our training does help to make our guest stays exceptional. It was also great to see that you had the opportunity to enjoy our amenities and that the shuttle was available to accommodate your needs.
Again, thank you for your positive review.

Yours in Hospitality,
Trish Drews
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Welwyn, United Kingdom
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 19, 2013 via mobile

Stayed here for the first time and was pleasantly surprised. Good clean room, king size bed, free WiFi, TV, iPod docking station, coffee machine, bath robe, toiletries but no mini bar although there was a fridge. My deal was great although breakfast was an extra $15, but for the average UK citizen you could survive all day on the fresh fruit, variety of hot buffet dishes & pastries. Good friendly & cheerful staff. As they say ' it does what it says on the tin ' and at sensible prices. It's also well situated for the 2 shopping Malls nearby!!

  • Stayed October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 15, 2013

Elaine at the front desk was the most enjoyable and energetic person I've met yet. The room was very elegant and it felt was a vacation getaway. Everyone was willing to go out of their way with any needs that I had.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTysonsCorner, General Manager at Crowne Plaza Tysons Corner, responded to this review, October 22, 2013
Dear “Quang T”;

Thank you very much for the positive review of your most recent stay with us. I appreciate you mentioning that all of our staff went out of their way to make sure you were taken care of. This shows that our training does work and that we are exceeding guest expectations. Elaine is one of our stellar team members at the front desk and we will be sure to give her the recognition she deserves at our next team meeting.

Sincerely,
Trish Drews
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lightwater Uk
Top Contributor
157 reviews 157 reviews
50 hotel reviews
Reviews in 88 cities Reviews in 88 cities
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed October 8, 2013

The hotel is easy to find not far off the main road, upon arriving the front desk staff are immediately very welcoming. My room was of a good size with a large comfortable bed, the bathroom was stocked with good quality toiletries, everything was very clean. They offer a lovely touch in the room of a sleep pack, by the bed, these little spa products are to help relax and unwind you. I went to O'Malleys pub for the evening, the atmosphere is great, the bar staff help with good service, ordered the chicken wings, excellent value and served really quickly, despite being busy. Breakfast is typical buffet style, all you need but not the best, it's ok. Overall a very pleasant experience.

Room Tip: Be careful about which side of the hotel you are on, easy access from the main road comes withe down...
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTysonsCorner, General Manager at Crowne Plaza Tysons Corner, responded to this review, October 22, 2013
Dear “garygeorge3”;

I appreciate you taking the time to write a review of your business trip to our hotel. Your positive comments tell us that you received everything you expected plus a little more. It was great to hear that the room and amenities were relaxing for you and that you had the time to enjoy our O’Malley’s Pub. The staff very much appreciates your kind comments and it shows that our training programs do work. The Executive Chef is also in the process of enhancing our breakfast buffet so that all areas will offer a very pleasant experience for our guests.

Sincerely,
Trish Drews
General Manager
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Tokyo, Japan
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 2, 2013

IHG Platinum Ambassador. According to the IHG website, it means alot. But not much to this property. From start to finish, the staff were incredible. Professional, friendly and made me feel really welcome. I would come back here in a heart beat... if my girlfriend stayed there... I guess there is no lounge (at least none was mentioned) and its just weathered and tired. the wallpaper in the bathroom (room 252) had coloring all over it, we found hair in the bath tub, the king bed was sagging in the middle, we found a half eaten sandwich under the bed, ..stuff like that. and its just a shame cause everyone there works so hard. The Front Desk staff are awesome and offered me a great rate. Its easy access to the freeways. If my girlfriend didnt stay there for her layovers, I probably wouldnt go out of my way to stay there and probably head back to my platinum status with Hyatt where it means something...

Room Tip: not too sure. the section i was in got a lot of road noise. i was on the ground floor last year an...
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTysonsCorner, General Manager at Crowne Plaza Tysons Corner, responded to this review, October 18, 2013
Dear “daboogah”;

I want to thank you for taking the time to write a review of your most recent stay with us. I appreciate your positive remarks regarding our staff and will ensure that the Front Desk staff gets the recognition they deserve. I was disappointed to read of the condition of your sleeping room and apologize as we strive to be the best in our area. Comments such as yours do help us to improve and I personally will review room 252 with our Executive Housekeeper to make sure our standards are well maintained.

Sincerely,
Trish Drews
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Crowne Plaza Tysons Corner

Address: 1960 Chain Bridge Road, Tysons Corner, VA 22102
Phone Number:
Location: United States > Virginia > Fairfax County > Tysons Corner
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Tysons Corner
#6 Family Hotel in Tysons Corner
#7 Business Hotel in Tysons Corner
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Tysons Corner 3.5*
Official Description (provided by the hotel):
The Crowne Plaza Tysons Corner hotel (formerly the Holiday Inn Tysons Corner) is your ideal choice for Tysons Corner hotel accommodations in McLean, Virginia. The Crowne Plaza Tysons Corner hotel allows quick access to I-495 Capital Beltway, Rt. 66, Dulles International Airport, Reagan National Airport and Washington DC. We are the closest hotel to the Tysons Corner metro station on the Silver Line set to be open July 26th, 2014! ... more   less 
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Also Known As:
Crowne Plaza Tysons Corner Hotel Mclean
Crowne Plaza Mclean
Crowne Plaza Hotel Mclean

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