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“Great weekend get-away” 5 of 5 stars
Review of Crowne Plaza Tysons Corner

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Crowne Plaza Tysons Corner
3.5 of 5 Hotel   |   1960 Chain Bridge Road, Tysons Corner, VA 22102   |  
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Ranked #5 of 14 Hotels in Tysons Corner
GreenLeadersGold level
Landisville, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great weekend get-away”
5 of 5 stars Reviewed April 7, 2013

We wanted to go to Washington to see the cherry blossoms and found an incredible deal here! It was our first stay,, but we will definitely be back. Friendly, helpful service all around, free shuttle service to the metro, free parking, easy access to the hotel without tons of traffic, mall & restaurants directly across the street. Very clean. Pool & hot tub (although we were too tired to use it)! Fantastic food at O'Malleys Pub right at the hotel.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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364 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Baltimore, Maryland
2 reviews
5 of 5 stars Reviewed April 7, 2013

From the minute we arrived we were full of giggles jokes and all. We were greeted by a very friendly and patient guest services rep. We told him we were hear for fun, laughs and shopping and he assured us that we would have a comfortable and great stay. He went over all the amenities (restaurants, swimming pool, fitness center and shuttle). He gave us our room keys and told us to call if we have any problems. We left out for awhile and when we returned he asked asked us how our evening was and wished us a good night. Our room was spotless and very up to date just as we viewed on line. The second night we came in and Mina remembered us and asked us how our stay had been up to that point. We all at one time said "great". We all laughed he laughed with us. We forgot to bring a wine opener and when we ordered room service they offered to open our bottle for us. Room service delivered our food in 20 minutes opened our wine and did it with a smile. Crowne Plaza must have a culture of customer service throughout because every staff person we came in contact with was great to us. Very friendly conscientious staff. If I could give more than 5 rating I would. I have stayed in a lot of hotels in a lot of states and other countries and this is one of the best ever. Thank you Crowne Plaze for a great stat!!!!!

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Yorktown, Virginia
1 review
5 of 5 stars Reviewed April 4, 2013

We were in the area overnight for a real estate closing, and the hotel was very conveniently located for our purpose. Our room was extremely attractive, comfortable and clean. Handicapped bathroom was very well-designed and equipped. Amenities very nice, including sleep aids. We had dinner at the hotel pub with complimentary glasses of wine and beer. Reuben sandwich excellent. Breakfast buffet also excellent with choices you don't often find elsewhere. Hotel staff could not have been any nicer or more efficient. We felt that the Crowne Plaza was a terrific value for the money and would recommend it to anyone staying in the Tyson's Corners area. Wish we could have stayed longer to enjoy the pool.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston, Massachusetts
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 28, 2013

I stayed at this Crowne Plaza for about 5 months (Mon-Thurs) for business travel. The staff is very friendly, accommodating, and get to know you very quickly. The workout room is a bit small, but can handle a decent "travel" workout. Co-workers also used to run outside in the area, which is perfectly safe from our experience. The pool is clean and a good size for laps. The area can be very congested during rush hour, but is close to the highway and easy to get to different parts of VA or into DC. During my extended stay, they were updating most of the rooms, which was nice when you got one.

Room Tip: The three story side is better than the tower for executive style rooms.
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  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Tysons Corner, responded to this review, July 11, 2013
Dear Jeffrey G,

We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise.

Sincerely,

Orlando A.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hopewell Junction, New York, United States
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 27, 2013

Let me paint you a picture on how somethings can go wrong and the Crowne Plaza can make it right. After driving 7 hours from NY to Virginia for my sister's wedding and discovering at 12:30 am saturday morning that the toilet does not flush and is backing up, how a nightmare can become sweet dreams. The night manager Mina Yanni felt completely helpless because he had no way of correcting the plumbing issue with no maintenance personnel or even a plunger. His frustration led to my dissatisfaction with his service. They changed my room and the bride to be had to sleep on a cot. The next morning after my husband showered, hair backed up into the tub from unknown sources. They had to change my room again and we insisted on speaking to the manager on duty, Mia Carter. She insured us she would correct the previous lack of service and leave us satisfied. She had Mr. Yanni contact us, apologize and comp us the night. He became my morning sunshine. Ms. Carter then comped us another night and a breakfast. To ensure that the Bride who arranged for her guests to stay at the hotel was satisfied provided a shuttle to the venue for her guests that was previously not made available without a charge at no expense. When the bride is happy, I'm happy. Thanks again Mr. Yanni and Ms. Carter. I believe that the plumbing problems are caused because it is a pet friendly hotel and the guests use no common sense and are probably bathing their dogs, Again the managers went above and beyond the call of duty to ensure our satisfaction. They have two fine restaurants. O;Mally's bar and grill on the first floor, great food and service, ask for Vince, he's ACES. Next door is a fantastic steak house, Fleming's. I would give them 10 stars if I could and our waiter, Jordan Lily made 16 people feel special. Ladies if you need a place to get your hair done, go to ZOE Salon in the Tyson Corner Center. Tammy & Joy will take care of you. When Tammy was finished with the bride, she was so beautiful I cried. I must say I looked great also. My daughter hair was beautiful, thank you Tammy & Joy for everything.

Room Tip: Find out if it's a pet friendly hotel
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTysonsCorner, General Manager at Crowne Plaza Tysons Corner, responded to this review, April 2, 2013
Dear Luann M,

Thank you so much for your positive review of your recent stay with us. I am truly happy that we were able to turn everything around for you and your family and that the bride was also taken care of. We have already put a plan into action to ensure we are better prepared at the front desk in the event this type of situation ever comes up again. We take great pride in ensuring that our guests leave our hotel satisfied and your comments regarding our staff show that our training and commitment to excellence are working.

Again, we sincerely appreciate your review.

Yours in Hospitality,

Trish Drews
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
51 reviews 51 reviews
34 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 21, 2013

Stayed there for business and found the location to be fantastic. Right across the street from the mall, not too far from the airport, and close to many nice restaurants. The service provided by the entire staff was exceptional and I would stay there again. The only thing I would advise to watch out for are the plugs. I plugged in both my phone and laptop at night and found neither were charged. The plugs apparently are a bit loose.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chapel Hill, North Carolina
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 19, 2013

We stayed in this hotel for a family event. Our room was comfortable and well appointed. The robe was especially nice. Good bed, good shower. It's a little hard to find the entrance to this hotel. Our GPS told us to go to the wrong side. But we had a very good stay. And the front desk staff was very friendly and very helpful.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Tysons Corner

Address: 1960 Chain Bridge Road, Tysons Corner, VA 22102
Phone Number:
Location: United States > Virginia > Fairfax County > Tysons Corner
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Tysons Corner
#6 Romantic Hotel in Tysons Corner
#6 Family Hotel in Tysons Corner
#7 Business Hotel in Tysons Corner
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Tysons Corner 3.5*
Number of rooms: 248
Official Description (provided by the hotel):
The Crowne Plaza Tysons Corner hotel is your ideal choice for hotel accommodations in McLean, Virginia. Located within minutes of 2 world-class shopping centers and many Tysons Corer businesses, our hotel is the perfect spot for business and leisure travelers. The Crowne Plaza Tysons Corner hotel also allows quick access to I-495 Capital Beltway, Rt. 66, Dulles International Airport, Reagan National Airport and Washington DC. We are the closest hotel to the Tysons Corner metro station on the Silver Line and offer complimentary shuttle service to the SpringHill Metro and attractions within 1 mile of the hotel. Take advantage of the many great amenities at the Crowne Plaza Tysosns Corner such as Free Wifi, 24 Hour Fitness Center, and 24 Hour Business Center. This Tysons Corner hotel also offers 2 on-site restaurants and 5,000 square feet of event space. ... more   less 
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Also Known As:
Crowne Plaza Tysons Corner Hotel Mclean
Crowne Plaza Mclean
Crowne Plaza Hotel Mclean

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