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“Adequate hotel, but could use some improvements” 3 of 5 stars
Review of Residence Inn Tysons Corner Mall

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Residence Inn Tysons Corner Mall
3.0 of 5 Hotel   |   8400 Old Courthouse Road, Tysons Corner, VA 22182   |  
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Ranked #8 of 14 hotels in Tysons Corner
Miami, Florida
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
76 helpful votes 76 helpful votes
“Adequate hotel, but could use some improvements”
3 of 5 stars Reviewed August 5, 2007

My husband, 2 cats, and I stayed at the Residence Inn at Tysons Corner from 6/29-7/5/07 after we moved out of our apartment. Here is the good, bad, & ugly:

Good:
* Most of the staff are friendly and helpful.
* Hotel allows pets (the main reason we chose it).
* Hotel has modern and laundry facilities
* Hotel has gym and pool.
* Comfy bed and pillows.
* TV has 3 HBO channels.
* Kitchen has full-size fridge, 2 stovetops, microwave, dishwasher, utensils, plates, cups, and other cooking utensils.
* Free Internet in room and free computer downstairs in the lobby, with free printing.
* Hotel has shuttle.
* Breakfast and a light dinner are provided. They are both decent. The breakfast has several selections, such as yogurt, bagels, doughnuts, eggs, bacon, waffles, fruit juices, milk, cereal, fruit, etc.
* Lots of restaurants in walking and driving distance, including Subway, McDonald’s, Taco Bell, Panera Bread, Japanese, Korean, and Thai.
* Close to the Tysons Galleria mall, a very large mall.
* Lots of parking and the parking is free (very unusual around here).
* Our room was pretty quiet. It was rare we heard other guests.
* Use of the Tysons Sports and Health Club is free for hotel guests. It is a really nice big club that is very close by.

Bad:
* Rooms are smaller than they look in the online pictures. The kitchen, office area, sofa, tv, and bed are all in one room, so it’s a studio (we thought the bedroom would be a separate room). We stayed at the Residence Inn at Dulles after this, so called and upgraded to the 2 bedroom there.
* Bathroom is tiny. I giggled when I saw it, thinking of the TA reviewer who said your knees would get shattered if someone tried to come into the bathroom when you were using the toilet. I left the door open when I used the bathroom because it was too annoying to close it.
* There is no “guide” to the hotel (a book that gives you information about the hotel amenities, hours, etc.).
* The outdoor pool is small and right by the road and entrance. The pool chairs are right by the pool, so I was splashed several times by unruly children while trying to read.
* The gym in the hotel is small and only has cardio machines.
* They allow pets, but do charge a non-refundable pet fee of $75, however.
* The TV doesn’t have many good channels besides the HBO channels. I would have thought it would be a good idea to have a VCR/DVD player at a Residence Inn, but they don’t have one.
* The shuttle only runs on weekdays during the “rush hour,” not during the middle of the day, on holidays, or weekends. I was really disappointed with this and felt it was false advertisement.
* I wish the breakfast and dinner had been healthier – everything was cooked in lots of oil and was very greasy. Suggestions include using less oil, using cooking spray, having baked potato chips in addition to regular chips, etc.
* No safe in the room. You can use a safe at the front desk, which I don’t like as much.

Ugly/Annoying:
* They have a monthly schedule with the dinner and apparently activities on the room fridges. However, since we arrived on the night of June 29th (a Friday), we didn’t know about this as they had already taken down the June schedule. When they put the July schedule up Monday afternoon, I was upset because it appears they offer weekend activities and it also advises of the free use of the local health club (which we would have used over the weekend had we known about it).
* The microwave in our room was broken when we arrived the evening of the 29th after a looong day moving. We informed the front desk that night. Nothing happened. We told them again on Sunday afternoon. Monday afternoon the front desk called and said the microwave needed a part that wouldn’t arrive until after we left. We didn’t want to change rooms after we unpacked and didn’t want to further traumatize our cats, so the front desk clerk begrudgingly gave me the key for the empty room next door to use their microwave (he initially suggested I come down to the front desk every time I needed to use the microwave to get the key!)
* Whenever I pressed the “Front Desk” button on the phone, I got a busy signal. I finally walked down to the front desk and mentioned it. The maintenance person came to our room, pressed “0” and said it was working fine and acted like I was an idiot to expect the “Front Desk” button to actually connect me to the front desk.
* Getting repeatedly splashed with water at the pool by loud unruly children – not really the hotel’s fault, but I wish parents could control their children more! The “lifeguard” did nothing.

So, all in all, a decent place and it covered our needs, but they could do a few things to improve (the Residence Inn in Dulles we went to after this was much nicer).

  • Liked — Quiet, good location, free use of gym in neighborhood, good bed
  • Disliked — Microwave broken and not fixed, small pool with loud children, not informed about all amenities
  • Stayed June 2007, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Additional Information about Residence Inn Tysons Corner Mall

Address: 8400 Old Courthouse Road, Tysons Corner, VA 22182
Phone Number:
Location: United States > Virginia > Fairfax County > Tysons Corner
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Tysons Corner
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Tysons Corner Mall 3*
Official Description (provided by the hotel):
The Residence Inn by Marriott® Tysons Corner Mall hotel is ideally located in Northern Virginia's fastest growing corporate market. Both Reagan National and Dulles International airports are easily accessible. The Dunn Loring METRO station is just minutes from the hotel, giving easy access to Washington DC & its many attractions and government offices. Our beautiful Tysons Corner hotel boasts comfortable spacious suites offering a fully equipped kitchen; plenty of space to relax; and a space to set up an office while you're on the road. Guests are minutes from Kennedy Center, Smithsonian, Arlington National Cemetery, Mount Vernon, the Pentagon and Washington National Cathedral. Shopping near the Residence Inn Tysons Corner includes Tysons Corner Shopping Center and Tysons Galleria. The hotel offers guests a complimentary dinner which is served Mon-Thurs with beer/wine and a complimentary full hot breakfast buffet is served daily. We are waiting for you at the Residence Inn by Marriott® Tysons Corner Mall hotel! ... more   less 
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Also Known As:
Residence Inn Tysons Corner Mall Hotel Vienna
Residence Inn Vienna
Vienna Residence Inn

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