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“Great service!!!” 5 of 5 stars
Review of Tysons Corner Marriott

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Tysons Corner Marriott
3.5 of 5 Hotel   |   8028 Leesburg Pike, Tysons Corner, VA 22182   |  
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Ranked #8 of 15 Hotels in Tysons Corner
Certificate of Excellence
East Hanover, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great service!!!”
5 of 5 stars Reviewed April 9, 2013

We recently stayed at Marriott, Tyson's Corner with my family and we thoroughly enjoyed our stay thanks to the friendly and professional staff at the front desk, specifically Aynur Mansur. She was very welcoming and anticipated our needs before we could think of them like recommending local attractions. You can tell when staff enjoy their work and go above and beyond what's expected of them.

This was our second stay at this establishment. We like to visit the Cherry Blossom Festival in DC and all the other touristic attractions. We have 3 boys; as they get older and start learning about US history in school, they have lots of questions and want to visit the historic sites in DC and the Marriott is the perfect location. It's not too far from the attractions (15 min. drive) and it's not as expensive as the hotels located in DC. Plus, they have an indoor pool, which the boys loved. The rooms were very comfortable and clean. The staff was very friendly and made our stay enjoyable.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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355 reviews from our community

Traveler rating
    107
    157
    61
    23
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dubai, United Arab Emirates
Level Contributor
69 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 7, 2013

When I went into the lobby I was worried especially with the construction going on but the front disk agent was very nice and even offered a free parking since I told her that I was not charged before when I stayed there.
Went up to the room and it was clean and the beds are comfortable but rooms are small and had to pay for the internet, but the scenery from the window was beautiful and the food was above average.
The location is great and right by the highway (495) with easy access to (66) which will take you to both airports in D.C as well as to D.C with 15 minutes drive, more over it is a walking distance to Tyson corner mall and the area is full with all kind of restaurants.
Was not bad after all

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, New York
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 1, 2013

I recently stayed at the Tysons Corner Marriott with my family of two adults and three children for a weekend in D.C. I booked the hotel through a third party site and upon my arrival was informed there may not be any rooms with two double beds available. I told the woman at the desk that I needed two beds as I had 5 people in the room. She checked her computer and said, "No, we don't have any rooms available." I told her I understood if there weren't any ready yet and we would come back later when they would be ready and she said there wouldn't be any available. There were two big groups coming in and double bed rooms were gauranteed for their groups and not for single parties (what???). She said she could put me in a room with a king size bed and a roll away. I told her that was not acceptable. Was I supposed to sleep with four of us in one bed??? She said my reservation only gaurantees a room not the number of beds. I have never heard of such a thing. I tried several times to explain how I booked my room and she kept interrupting me and telling me to "calm down". I asked her several times to stop interrupting me and not once did she let me speak. I asked to speak to the manager and she said she was the manager. My husband came up to the desk and I walked away. Within minutes she was on the phone with housekeeping getting a room for us. Miraculously a room with two double beds was available! Amazing... She then told my husband that she never said there wasn't a room available for us with two double beds just not one ready yet... LIE! My daughter was standing right there and heard her. I will never stay at this hotel again. This woman was rude, condescending, and dare I say sexist. She never once offered to check for rooms available until my husband came to the desk. Besides the terrible customer service the ammenities were less than up to par. The hot tub was not working, there is not so much as a complimentary newspaper, and the rooms are small. The next time I go to D.C. I will stay at the Hilton Garden around the corner. Their rooms are much bigger and the service is above and beyond the Marriot. Big dissappointment!! Stay someplace else.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed March 30, 2013

We stayed here for a few days and were not disappointed. The front desk staff was so cordial and helpful. The location to the huge mall is a plus. The restaurant was being renovated so we ate at the mall which was convenient. Parking was $6 a day but we always found a spot.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wilmington, Delaware
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 21, 2013

...but this time, I'm afraid the facility wasn't up to what I've come to expect. First, let me describe the GOOD aspects. The staff was extremely helpful and professional. The parking was adequate, and was included in the price of the room. The facility was clean, and while I didn't use it, the (indoor) pool and the exercise center both looked excellent. The shower was great, with hot water being available almost immediately. On the downside, the walls were like paper. I could hear conversations and TV clearly enough to discern some words! The internet was absolutely dreadful, and they charge over $12.00 (it was comp'd because of my company's plan with Marriott) per 24 hours; it was the next thing to useless. I wound up activating the hotspot on my iPad, and connecting to it wirelessly from my laptop! I think I'll be looking elsewhere next time I come to Vienna, VA.... Probably at the next closest Marriott property!

  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 18, 2013

This hotel tries to be upscale, but the rooms are the same size as the Courtyard Marriott around the corner. And the price is much higher. Also, this location is hard to get to, you have to drive around and around the mall and a bunch of exits. Poor signage! I got lost every time.

Charge $13 for internet
Charge $6 for parking

Our reservations for rooms on one floor and a junior suite were not honored, but we were charged anyway!

Room Tip: I always like a southern view for the light. Away from the elevators (noise)
See more room tips
  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley K, Public Relations at Tysons Corner Marriott, responded to this review, March 19, 2013
Dear Guest,

Thank you for your review on March 18. We truly apologize for the inconvenience you had with finding our location. I completely understand how frustrated you must have been when you couldn’t locate us. During your next stay, I would be happy to show you the best roads to use and give you personalized directions.

In regards to your reservations not honored, we would like to speak to your further about your concerns and determine an appropriate resolution. You can reach our General Manager, Shelly, directly at (703) 506-2435.

Again we appreciate you taking the time to provide us feedback and we look forward to speaking with you soon.

Sincerely,
Ashley K.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 15, 2013 via mobile

I'm a Marriott guy, I vacation with them and seek them out when traveling for business or personal. This was a quick one night stay, less than 24 hours for business. I had a king bed room on the second floor, which was great because just outside my door was the indoor pool and gym in an atrium setting.

Parking is 6 dollars per day with in/out privileges. Internet was 11-12 daily but was waived in my case.

All in all decent, nothing spectacular. Room was just right for one person, no way a family would fit.

I spent little time in the room outside a few hours sleep, although I did make to nearby mall for quick diner at Cheesecake Factory.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley K, Public Relations at Tysons Corner Marriott, responded to this review, March 19, 2013
Dear Guest,

Thank you for taking the time to comment on your recent stay at the Tysons Corner Marriott. I am glad you liked the location of your room and I personally love the atrium rooms due to their convenient access to gym and pool facilities.

During the weekdays our hotel is primarily business travelers, however on the weekends we have multiple family travelers stay with us. I understand you mentioned our rooms were not large enough for families however we do have options available for them. We have rooms that have 2 double beds and junior suites available that has a separate living and sitting area. If you do find yourself back in Tysons Corner with your family I hope you would consider our hotel.

We look forward to welcoming you back in the future.

Sincerely,
Ashley K.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tysons Corner Marriott

Address: 8028 Leesburg Pike, Tysons Corner, VA 22182
Location: United States > Virginia > Fairfax County > Tysons Corner
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Tysons Corner
#5 Romantic Hotel in Tysons Corner
#8 Business Hotel in Tysons Corner
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Tysons Corner Marriott 3.5*
Number of rooms: 396
Official Description (provided by the hotel):
Accessible yet sophisticated, the Tysons Corner Marriott is an ideal choice for travelers visiting the Northern Virginia area. Conveniently located in Tysons Corner, near notable Fairfax County cities like McLean, Reston, and Vienna, our hotel is close to an array of local businesses, top dining, and world-class shopping. Arrive by way of the nearby Tysons Corner Metro and experience our hotel's superior service, upscale accommodations, and thoughtful amenities. Our modern guest rooms and suites boast luxurious details like plush bedding and flat-screen TVs. Dine with us at our signature on-site restaurant, Shutters Bar & Kitchen, or get active in our 24-hour fitness center and indoor pool. If you're visiting for business, consider utilizing our 10,000 square feet of meeting space, or take advantage of our shuttle service to escort you to one of the nearby corporations. We look forward to hosting you here at the Tysons Corner Marriott for work, play, or a mix of both. ... more   less 
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Also Known As:
Tysons Corner Marriott Hotel Vienna
Marriott Tysons Corner
Marriott Hotel Tysons Corner
Marriott Vienna
Vienna Marriott

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