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“Stay away!” 1 of 5 stars
Review of Red Roof Inn Roanoke - Troutville

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Red Roof Inn Roanoke - Troutville
2.0 of 5 Hotel   |   3231 Lee Highway South, Troutville, VA 24175   |  
Hotel amenities
Ranked #4 of 4 hotels in Troutville
Mills River, North Carolina, United States
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
59 helpful votes 59 helpful votes
“Stay away!”
1 of 5 stars Reviewed June 15, 2013

I was fooled by the reviews.. This hotel was horrible! The hotel and the room stank, there were bugs, the bathroom was dirty, the towels old, thin and yellowed. Same with the sheets on the lumpy bed and tired pillows. I was afraid to walk on the carpet with not shoes. Breakfast couldn't have even been called a breakfast. I asked for towels for the pool and was told she'd bring them. After about an hour the desk clerk brought 4 towels even though there were about 10 kids in the pool. The check in lady was friendly, the next morning the lady at the desk was down right rude. She didn't even look at me while I was checking out..she was busy talking to her relief. No thank you, no how was your visit. I will never stay here again or recommend it.

Room Tip: Don't stay here
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  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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128 people have reviewed this hotel

Traveler rating
    37
    36
    18
    13
    24
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39
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Yellow Spring, West Virginia
1 review
5 of 5 stars Reviewed April 30, 2013

The hotel staff was very friendly,check in was a snap,the room was exceptionally clean,after about 2hrs after check in,the front desk called my room to see if everything was ok and lf i needed anything,never had that happen before!!!!!!Excellent hotel,will definately stay here again!!!!!!! Thank you to whole staff!!!!!!!!!!

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 26, 2013

Check-in was quick and the desk clerk was very friendly. We never saw any evidence of stink bugs and the room was clean. One observation from my husband was that there were no pictures on the walls...room was somewhat spartan. Breakfast was nice but my husband had to remind the desk clerk twice that the machine was out of orange juice. She must have been having a "bad" day because she wasn't at all personable as our clerk had been upon arrival. But, all in all, we would stay there again and recommend it to friends.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montoursville. PA
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed April 23, 2013

Hotel was clean. Staff very friendly. We had 2 rooms. First room we did not see any of the stink bugs, but did read the notice about them. The second room we did see 5 bugs. We were very pleased that after we checked in, the front desk called both rooms and asked if everything was ok with the room. Breakfast was sparse but enough to get the day started. No coffee pots in the rooms, but fresh coffee, tea and hot chocolate in the breakfast area 24 hours. Great location and price for an overnight stay on a long trip.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Satellite Beach, Florida, United States
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 3, 2013 via mobile

I have stayed here many times since 2005. The staff is friendly and very helpful. The pool and hot tub are a great addition after a long drive. The breakfast service is modest but very useful. Great location off exit 150 I-81. Rooms are being updated. Mr. and Mrs. Patel are onsite everyday to administer operations. Great value.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hampton, Virginia
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 30, 2013

This hotel has very friendly staff and was very clean. There was a sign in my room warning about stink bugs but I never saw one. The room was very well appointed. Really, the only problem I had - and the reason the rating isn't 1 star higher - is the walls were very thin. I could hear the neighbors to the left's TV, the neighbors to the right alarm clock, and the people upstairs walking around. I'm not a particularly light sleeper nor were the people being overly loud. It's just the construction of the rooms.

Room Tip: Don't get rooms on the first floor near the ends. The outside doors slam.
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  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chattanooga, Tennessee
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 28, 2013 via mobile

Motel is under going remodel but did not interfere with stay. Good location clean at a good price. Will stay again. Front desk people very curious and helpful. Good location close to interstate. Cracker Barrel restaurant next door

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Red Roof Inn Roanoke - Troutville

Address: 3231 Lee Highway South, Troutville, VA 24175
Location: United States > Virginia > Troutville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #4 of 4 hotels in Troutville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Roanoke - Troutville 2*
Reservation Options:
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Also Known As:
Red Roof Inn Roanoke - Troutville Hotel Troutville
Red Roof Inn Troutville
Troutville Red Roof Inn

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