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“Such a disappointment!” 1 of 5 stars
Review of Pomegranate Restaurant

Pomegranate Restaurant
106 Stoney Battery Rd, 1 Block Off Route 11/2 Miles From I-81, Troutville, VA 24175
+1 540-966-6052
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Ranked #4 of 17 restaurants in Troutville
Price range: $15 - $55
Cuisines: Contemporary
More restaurant details
Restaurant details
Dining options: Reservations
Description: Botetourt County's dining and enjoyment experience. Enjoy our American cuisine, our Wine and Martini Bar and our special events Gathering Room. Delightful innovative small plates menu, carefully selected wine. Live music and special events in our 2400sqft gathering room. Reservations helpful.
Buchanan, Virginia
3 reviews 3 reviews
3 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
“Such a disappointment!”
1 of 5 stars Reviewed December 6, 2013

Having never been to this restaurant before, I was quite excited that our Christmas party was scheduled here. The ambiance was pleasing and our party of 20 was seated immediately. I appreciated this. That was about as far as it went.

The waitress suggested a holiday drink and I ordered one. It never came. I had to ask another server to check on this and thirty minutes later, I was told the bartender was crushing the candy canes to line the rim of my glass. When the $9.00 drink arrived, it hardly had ANY candy coating, which contradicted the excuse I was given earlier. At this point, everyone else was on their second and third drinks. They refilled my water glass twice and I was there 4 hours. No one ever asked me if I wanted another drink.

My garden green salad was inedible, primarily due to the dressing, and I was not given a choice of dressings. My husband's Caesar salad was good though. When the server came to take my plate he asked me if something was wrong with the salad, I replied that I didn't care for it at all. He apologized, but did not offer to bring something else. An entire salad wasted!

Our main entrée (pork tenderloin with cranberry compote...sounds yummy, right?) was cold and dry. The compote was tart and offered little flavor to the meat. We were all given varying portion sizes ranging from medium to literally a bite size amount of sweet potatoes. The vegetables had a good flavor, but again, we didn't receive much of those. The large size of the plates made our meal look even smaller.

The dessert options were chocolate fudge cake and bread pudding. I was hopeful and was let down again. The chocolate fudge cake was a hard fudge brownie with a dollop, yes dollop of ice cream and one squirt of whipped cream. The edges of the brownie were so hard that they were inedible too. The bread pudding, aside from being cold, had potential, but was dry without much of a sauce. One squirt of whipped cream came on the side of this dish as well.

Our staff looked forward to our Christmas party and an upscale meal. We still had a great time amongst friends, but the fact that we paid $98.00 for an evening of cold, dry, small portions does not offer promises of a return visit from us.

  • Visited December 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PomegranateVA1, Manager at Pomegranate Restaurant, responded to this review, April 5, 2014
So sorry that we missed seeing the opportunity to make your experience an enjoyable one. We hope that you will give us the chance to repair this and that you will try us again in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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19 reviews from our community

78% Recommend
Rating summary
Date | Rating
  • English first
  • Any
English first
12 reviews 12 reviews
11 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
“Great Experience”
5 of 5 stars Reviewed April 4, 2013

So nice to have a great place to go out and eat and be entertained. We went on comedy night and had a ball. I was surprised the place was not sold out. In my opinion may be the best kept secret in the area.

  • Visited March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
61 reviews 61 reviews
36 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
34 helpful votes 34 helpful votes
“Is it a Restaurant?”
3 of 5 stars Reviewed April 4, 2013

I went with a group of friends to see a "comedy" act. I'm not sure what to think about this place, honestly. Is it a restaurant? A club? I ordered some simple fare: salad and calamari. Both were fine but I balked at the prices for the main entrees. Troutville just doesn't strike me as the sort of place where you can expect to ask for $28 per plate.

While we were there the place was dead. NO ONE. The dining room section was closed and the area where we were seated was near an oddly decorated/oddly lit stage. The bar was tiny and I didn't think the wine selection was that impressive.

Overall, I just wasn't impressed. At least not enough to ever give it a second chance.

  • Visited March 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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Roanoke, Virginia
20 reviews 20 reviews
13 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
“Good food/poor service”
3 of 5 stars Reviewed October 20, 2012 via mobile

I have eaten at Pomegranete at least five times before submitting this review. Tonight was the last straw and I said I have to put my review online. The food is very good, both in the restaurant and bar. However, the service is bad in the bar area. We have had bad service in the restaurant only once and that was Valentine's Day. There was a problem with the computer system so I 'll give them the benefit of the doubt. The service in the bar area sucks! They are way under staffed. I don't understand why there are not more staff to serve in this area when there are bands playing. If this doesn't change, we won't be going back.

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clearfield, Pennsylvania
Top Contributor
60 reviews 60 reviews
31 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
“Little bit expensive”
4 of 5 stars Reviewed October 11, 2012

This is the fancy place to eat in town - so it's a little bit expensive - but not if you order a cheese steak or a salad - and you get lots of attention from the waiters. Food's good!

Visited October 2012
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