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“Holiday Inn Express ” 4 of 5 stars
Review of Holiday Inn Express Troutville-Roanoke North

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Holiday Inn Express Troutville-Roanoke North
2.5 of 5 Hotel   |   3200 Lee Highway South, Troutville, VA 24175   |  
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Ranked #1 of 4 hotels in Troutville
Top Contributor
101 reviews 101 reviews
22 hotel reviews
Reviews in 43 cities Reviews in 43 cities
25 helpful votes 25 helpful votes
“Holiday Inn Express ”
4 of 5 stars Reviewed November 4, 2013

As always good location and practically brand new hotel with fairly large rooms well laid out rooms. Very clean and has the breakfast included with your stay with nice variety of selection of the food. Staff is very friendly and service was great and hope all holiday inns are the same across the states as well.

Stayed October 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review, November 7, 2013
Thank you for taking time to tell us about your stay. We are glad you enjoyed your brief stay in Troutville and had a nice time at the hotel. We look forward to having you here again soon.
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84 people have reviewed this hotel

Traveler rating
    54
    25
    4
    0
    1
See reviews for
27
30
5
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Surrey, UK
Top Contributor
182 reviews 182 reviews
53 hotel reviews
Reviews in 92 cities Reviews in 92 cities
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed October 24, 2013

Spent a night here on our road trip. The hotel staff were friendly and helpful which is always nice on a trip anywhere. The hotel is wonderfully quiet even though it is quite near to a fairly main road. Set up on a hill it seems to get away from the traffic notice and, at least from my experience, there is none of the background rumble of air conditioning etc that so many hotels in the USA seem to suffer from. Bed was very comfortable and gave a very restful sleep. Breakfast was usual buffet style but well managed and constantly refreshed by the staff. Overall a great stay and I would recommend this hotel.

Room Tip: Could certainly say that rooms on the ground floor down the back of the hotel are nice and quiet.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review, November 7, 2013
We are so happy to hear that you enjoyed our hotel! Thank you very much for your kind words. I will be sharing your review with our staff, and I know they will be delighted to hear this. Thank you for choosing to stay here and we look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 15, 2013

Price was right, location is right off the interstate, and rooms were clean and bright. It's what I have come to expect from a Holdiay Inn Express and I wasn't disappointed. There are a few restaurants nearby (not a lot but enough to have a choice). This is a good choice if, like us, you were headed for Roanoak and hotels closer to the city were sold out. For the wine lovers out there, note that there are lots of wineries in the area.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review, October 17, 2013
Thank you for taking your time to write a review about our property. I am so happy to hear you enjoyed your stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 7, 2013

Front desk staff was friendly and personable. While I can't blame them for the noisy neighbors, our fridge made this horrific noise all night long. The water pressure in the shower was pretty bad as well. Rooms were clean and a nice size.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review, October 17, 2013
Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.
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Devon UK
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 22, 2013

We are UK seniors on a road trip and have used many HIE hotels over the years; this may be the best in terms of value for money, friendliness, helpfulness etc that we have used( rated I think 4.7 out of 5) it is well deserved. A small note would be to ask for a quiet room and they will oblige if you are light sleepers.Also the pool is outside and may be closed or too cold even in Mid Sept.

Room Tip: Check exit on Interstate 81 as hotel is 2 miles short of Troutville
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review, October 11, 2013
Dear Malcolm and Sue,
Thank you for posting a review of your recent experience with us. We're thrilled to hear how much you enjoyed our property, and we truly appreciate your business. We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
germany
Top Contributor
50 reviews 50 reviews
10 hotel reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 6, 2013

We wanted to stay in Lexington but all the hotels were booked so we went south and found this. Fairly new and has outdoor pool. We didn't use because we checked in really late. The executive room was huge for four of us. It included breakfast. I believe the lady's name was Jane did an awesome job keeping it stocked and clean. The only negative was my husband and I wanted to sit downstairs while kids were in room and the desk clerk couldn't find the remote for tv or how to turn on fireplace! Beds were comfy and clean. Convenient to the natural bridge area.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review, October 11, 2013
Thank you for taking the time to review our hotel. We are glad to see that you left some feedback on wht you liked as well as what fell below your expectations. We are deeply sorry for any inconvenience you had experienced. We take all comments into consideration and welcome any opportunity to improve. Your comments will be looked into.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Binghamton NY
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 31, 2013

Stayed here for one night on way to TN. Great property, clean room friendly staff. The breakfast included many items and the staff was very helpful. Would stay here again.the parking was a bit far from main door but easy enough to walk to.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review, September 6, 2013
We are all pleased that you had a wonderful stay and appreciat letting Trip Advisor travelers know of your experience with us. Hope to see you back with us soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Troutville-Roanoke North

Address: 3200 Lee Highway South, Troutville, VA 24175
Phone Number:
Location: United States > Virginia > Troutville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Troutville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Troutville-Roanoke North 2.5*
Official Description (provided by the hotel):
The NEW Holiday Inn Express Troutville - Roanoke is located in Troutville, VA in the heart of the Blue Ridge Mountains. Explore the scenic Blue Ridge Parkway with access 5 miles from the hotel, and Roanoke attractions such as the Art Museum of Western Virginia, Roanoke College or Hollins College. This Troutville hotel is also conveniently located to Interstate 81, Roanoke, VA, the D-Day Memorial and is within 3 miles of the Botetourt Sports Complex. The Holiday Inn Express Troutville - Roanoke hotel offers guests a clean and comfortable guest room featuring free HSIA, 32' HDTV, refrigerator, microwave and the Simply Smart bedding. Start each morning with the Express Start complimentary breakfast bar including our signature cinnamon roll and Smart Roast coffee. Relax at the seasonal outdoor pool and never miss a workout in our fitness room. Visit Troutville, VA and Stay Smart at the Holiday Inn Express Troutville - Roanoke! ... more   less 
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Also Known As:
Holiday Inn Express Troutville-Roanoke North Hotel Troutville

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