We had a wedding planned in nearby Fincastle VA and needed lodging for several families who were attending from out of state last December. The manager was very helpful and accommodating to our needs which included elderly and special needs family. Our rooms were grouped on one end of the hotel. They also allowed us to use the breakfast area for our shower and belated Christmas gatherings. When we needed anything at all even the after hours staff were very helpful and went out of their way for us! The breakfast and rooms were very nice.