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“Convenient, comfortable, a bargain” 5 of 5 stars
Review of Comfort Inn Troutville

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Comfort Inn Troutville
2.0 of 5 Hotel   |   2545 Lee Highway, PO Box 37, Troutville, VA 24175   |  
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Ranked #2 of 4 hotels in Troutville
Pasadena
Top Contributor
54 reviews 54 reviews
17 hotel reviews
Reviews in 32 cities Reviews in 32 cities
19 helpful votes 19 helpful votes
“Convenient, comfortable, a bargain”
5 of 5 stars Reviewed July 8, 2013

The Inn is just off the Interstate but far enough that road noise is zero. A newer Comfort Inn, clean, smoke free, good beds, and a very pleasant front desk staff. Basic breakfast, if more is wanted Cracker Barrel just up the road.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm413, General Manager at Comfort Inn Troutville, responded to this review, July 10, 2013
Let me say thank you from all of us here. It is amazing that having the interstate nearby and yet the hotel itself is very quiet. I am glad that you found our place to be clean and comfortable, and you were treated well by the front desk staff. I hope if you are ever here again you will think of us. Happy travels, and thank you again.
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118 people have reviewed this hotel

Traveler rating
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    11
    5
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37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
St. Albans
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 11, 2013

Stayed here for a softball tournament. I was a little worried when we got off the interstate as the area is a little ran down but was pleasantly surprised by the area and the hotel. Lobby was clean and basic. Lady at the front desk was very nice and helpful. Room (111) was very clean. Beds were comfortable and clean. Pillows are good but a little small. Full size beds but room could accommodate queen beds. Fridge in room was good sized. Hallway was clean but a little stuffy. Outdoor pool but the weather didn't cooperate for that...indoor pool would have been great! Breakfast area is nice but a little small. Attendant was nice. Waffle had odd taste but everything else was good. A few restaurants around: Waffle House next door, McDonald's next to it, Taco Bell - run of the mill, off of the interstate choices.I must highly recommend Bella's across the street. The front desk clerk recommended it. It sits in a old strip mall but is the best Italian food I have ever eaten .The family that owns it is from Sicily and they are so nice and the food/prices are amazing!
If in the area again we will stay at this hotel again.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm413, General Manager at Comfort Inn Troutville, responded to this review, July 10, 2013
Thank you for your kind words, they are always appreciated and I will be sure to pass them along to everyone. I am glad that you found the desk clerk to be helpful and nice during your stay with us and that your room was clean. New pillows are coming soon!!! I am sorry that the weather did not cooperate so you could enjoy the pool. I am wondering if you had one of the flavored waffles though or perhaps may have grabbed the sugar free syrup. Bellas is one of my favorite restaurants and most everyone that goes there agrees. They are great and so is the food. We look forward to another visit from you if you are ever in the area. Take care.
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2 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2013 via mobile

Loved that it was clean and rooms up to date. Very nice if I am in this area again I will look no further than Comfort Inn! Front desk staff very friendly. The complementary breakfast was a feast compared to the usual fruit and juice offered at other motels. Very satisfied customer!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm413, General Manager at Comfort Inn Troutville, responded to this review, May 24, 2013
Thank you, Thank you, Thank you! I do have a wonderful staff all around, and they do take great care of the hotel and the guests and it does show. I am thrilled that you found our breakfast to be more than the average fair. We are very happy that you were satisfied with our establishment. I hope that if you are ever in our area again you will stop by and see us. Again, thank you.
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Nashua, New Hampshire
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 14, 2013

Hotel and staff were very nice. Clean and quiet. The front desk person gave us a discount ticket for our next stay...that was unexpected..so thx. Breakfast was good, but nothing unusual than most. Just down the road was a Country Buffet (not sure of the name) suggested by the front desk and it was more than adequate. I would stop here again with or without discount.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm413, General Manager at Comfort Inn Troutville, responded to this review, May 15, 2013
Thank you for your wonderful review. I am glad that you enjoyed your stay with us. I hope you will use your coupon and come back and visit us again. Perhaps next time you can have dinner there is a great little Italian restaurant up the road as well. We do try and keep our place clean and tidy, and it usually is really quiet here. Thanks again and hope to see you again.
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Jackson
Top Contributor
170 reviews 170 reviews
59 hotel reviews
Reviews in 85 cities Reviews in 85 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed May 8, 2013

Staying here for a softball tournament. Comfortable rooms with plenty of space. Plenty of parking for trucks and buses. Staff very friendly. Only downside is breakfast area small when you have several teams eating at one time.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm413, General Manager at Comfort Inn Troutville, responded to this review, May 10, 2013
Thank you for your words. I think we do have very comfortable rooms along with the space. Our large parking lot for the trucks and buses is at times very helpful. We do have a very good staff here. Unfortunately I don't think how big we would make the breakfast area sometime it never seems like there is enough space in there. I hope to see you again next year. Again thanks for your kind words.
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New York City, New York
1 review
5 of 5 stars Reviewed May 2, 2013

My wife and I arrived at 11 PM on a Saturday without a reservation and the front desk was friendly and helpful, getting us a good deal on a great room. The room was clean and comfortable and breakfast next morning was really good. (Actual brands of cereal -- not just the generic stuff...little packets of honey...just nice touches). It's a minute off Route 81, yet actually was quiet.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm413, General Manager at Comfort Inn Troutville, responded to this review, May 3, 2013
Thank you Michael. I am thrilled that the front desk was able to get you into a clean, comfortable room at a great rate and all with a friendly and helpful attitude. I do have an amazing housekeeping staff to help keep up all of those rooms. I will certainly let them know it is appreciated. I must admit I think we do a pretty good job on the breakfast as well. Trying to remember the "little" things that might go with is sometimes hard, but glad to see we are helping with those little touches. It is a very quiet hotel too. If you are ever in our area again I hope you will stop back by. Again Thank you.
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Manassas, Virginia
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 22, 2013

Stayed here for an adult sports competition. Arrived later on Friday night and the gentleman at the front desk didn't seem interested in helping my husband. Just not a very good attitude. Encountered the same thing in the breakfast bar with the attendant taking care of it. She practically yelled at an older lady just looking for the coffee. Really disappointed. Lastly beds were smaller than I had expected but we made it work. Most disappointing part was the service.

  • Stayed April 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm413, General Manager at Comfort Inn Troutville, responded to this review, April 26, 2013
First let me thank you for your thoughts. I would like to tell you I did speak to the individuals. I do apoligize for any negative actions that they may have had. The clerk wasn't feeling well that night, but that is no excuse, and the bar attendant doesn't remeber anything like that. But I can assure you that I have dealt with both of them and it won't happen anymore. Again I would like to apoligize and I hope if you are ever in our area again you will give us a second chance.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Inn Troutville

Address: 2545 Lee Highway, PO Box 37, Troutville, VA 24175
Phone Number:
Location: United States > Virginia > Troutville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Troutville
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Troutville 2*
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Also Known As:
Troutville Comfort Inn

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