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“Older Rooms but Clean” 3 of 5 stars
Review of Quality Inn Troutville

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Quality Inn Troutville
2.5 of 5 Motel   |   3139 Lee Highway South, Troutville, VA 24175 (Formerly Holiday Inn Express Roanoke Northeast Troutville)   |  
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Choice Privileges Points
Ranked #2 of 5 Hotels in Troutville
Certificate of Excellence
Elkhart
Level Contributor
148 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Older Rooms but Clean”
3 of 5 stars Reviewed April 16, 2014

Stayed in the older portion of the hotel which was a bit dated but was clean. The staff was great at check in and out. Breakfast was good, hot food and some cold choices. Location was good for my travels with pretty easy access to the highway.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Thomas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fonda W, General Manager at Quality Inn Troutville, responded to this review, April 22, 2014
I am glad you had a good stay. I hope the rest of your trip went well and you arrived safely.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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117 reviews from our community

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Morgantown, WV
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed April 14, 2014

I stayed here for one weekend night while visiting the Roanoke area. The staff was friendly. I had a room in the newer front building with interior corridors. It was decent, about normal for this level of facility.

What marred an otherwise good stay was the Internet. At night, I could see and connect to the WiFi network but their server never gave me an IP address so I couldn't use the Internet. I tried multiple devices, including my laptop, phone, and an iPad. The next morning, the system did give me an IP address but the connection was so slow I couldn't even check the weather. Seriously hotels - make sure your WiFi actually works so your travelers can make the most of their stay.

  • Stayed April 2014, traveled solo
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank bitmapped
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fonda W, General Manager at Quality Inn Troutville, responded to this review, April 15, 2014
Thank you for letting us know about the WiFi and I will check on this issue. It is important to us that we meet your needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haverhill, Massachusetts
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 10, 2014 via mobile

Room was a bit dated but was clean and comfortable. After over 15 hours on the road, driving from Boston we were road weary and drowsy. Not a good combination. We checked in around midnight and the overnight clerk couldn't have been nicer. First room, the key didn't work. The clerk re did the key and made a second for an alternate room. We were escorted back, The first room had a dead card key so we were walked right over to the second room and practically tucked us in (not really). The room featured two regular sized beds a table and chairs, flat screen tv, twin sink vanity and toilet inside a small separate room with tub & shower. Small fridge and coffee maker that made barely passable coffee with non dairy creamer (yuck). Free breakfast I. The lobby was good with a decent variety and thankfully, good strong coffee. Water pressure seems good and I'm looking forward to a morning shower to wash the road grime off and set out refreshed for another day on the. Road. This isn't a Sandals or a Embassy Suites but was a comfy break from the road, we slept like logs. Maybe should have 5 stars because of recent refurb but still seemed dated so 4 stars it is. Still, I highly recommend.

Stayed April 2014, traveled as a couple
Helpful?
1 Thank Steveo978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fonda W, General Manager at Quality Inn Troutville, responded to this review, April 15, 2014
Thank you for your comments. I am glad the front desk agent was able to meet your needs. I hope the rest of your trip went well and you arrived safely.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santurce, PR
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed March 7, 2014

Ask for a room in the new building (Our room was #309, first floor). This building has interior corridors, but no Elevators. Clean and comfortable room. Excellent breakfast with eggs and bacon and you can take your breakfast to the room. Next to Cracker Barrel.

Room Tip: Ask for a Room in the New Building, first floor (NO ELEVATORS). Interior Corridors and were able to...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Goga171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fonda W, General Manager at Quality Inn Troutville, responded to this review, March 12, 2014
We appreciate the kind remarks. I hope the rest of your trip went well and you arrived safely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vidalia, La
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 21, 2013

Check in was a little slow as I think the Attendant was nervous. I got the feeling that maybe she was new at her job, but overall it was okay. I was only there for a few hours, but the room was clean and the bed was comfortable. This is an older motel with outside entrance and no elevator. Appreciated Carol having the breakfast out a few minutes early as I had to drive 800 miles after I left there. Breakfast was the usual for a Quality inn, except she has cheese omelets which I liked. Didn't see the waffle Iron. Check out was quick.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Skamper73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fonda W, General Manager at Quality Inn Troutville, responded to this review, March 12, 2014
Thank you for your stay. I hope the rest of your trip went well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Berlin, Pennsylvania
Level Contributor
160 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed November 14, 2013

We stayed here on our way home from Florida. Close to 81. Several restaurants in the area. We had a 2nd floor room and no elevator. Outside entrance to rooms. Had to walk outside to get to breakfast area. Breakfast was very good. Can easily hear people talking in next door rooms.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank budv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fonda W, General Manager at Quality Inn Troutville, responded to this review, November 18, 2013
Thank you for staying with us. If you are back in the area, we would love for you to call and make reservations to stay again. I hope the rest of your trip went well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middle-West Georgia
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 3, 2013

Clean comfortable room, We had a ground floor unit and were able to park at the door. nothing spectacular to do accept for a rest stop on a road trip. Next to a Cracker Barrel, so no need to drive to eat after a long day on the road.

Room Tip: Advertised a mountain view room, actually a hillside and interstate overlook, great Cracker Barrel r...
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank carmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fonda W, General Manager at Quality Inn Troutville, responded to this review, November 6, 2013
Thank you for staying with us. We appreciate your comments. We hope that when you are in the area again you will choose to stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn Troutville

Address: 3139 Lee Highway South, Troutville, VA 24175 (Formerly Holiday Inn Express Roanoke Northeast Troutville)
Phone Number:
Location: United States > Virginia > Troutville
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Troutville
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Quality Inn Troutville 2.5*
Number of rooms: 82
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Also Known As:
Holiday Inn Troutville

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