I want to let you know the rooms are very nice, set up well for business people, adequate internet connection and quiet. With that said, the other aspects of the hotel leave alot to be desired. 1) Pool area is extremely small and not more than 3 people can fit in whirlpool and can only swim laps in pool if 3 stokes are your limit 2) The room does not have a channel guide. When I called front desk about this, was told they no longer provide and to use the guide button on remote to search for stations (there are over 100 and how hard can it be to create and run off a list for each room). Last thing I want to do when I check into my room is spend 20 minutes identifying TV stations. 3) Ordered room service one night and was overcharged for food as the room service menu was not current with the resaurant prices, selection (called front desk again and they did adjust bill andsteaks are definitely not high quality) 4) The parking for the hotel is next to the hotel and you have to climb about 10 steps and use key card to get into hotel side entrance. (Not great for people who have trouble with stairs or when pouring down rain). 5) Was given a list of restaurants in the area but that was just what it was, a list. No map or idea how far any of the 50 restaurants listed are from the hotel.
Like I said, the room is great but the other aspects that make a hotel enjoyable (besides the room) need some help.
- Official Description (provided by the hotel):
- The Hilton Garden Inn is a wonderful riverfront hotel in Suffolk, VA, set on a six-acre park on the banks of the Nansemond River. With the scenery plus 14,000 sq. ft. of flexible meeting space, our hotel is the perfect place to host your next conference or event. Our on-site restaurant, Constant's Wharf Grill, is open for breakfast, lunch, and dinner. Relax in a spacious and warm guest room featuring the adjustable Garden Sleep System® bed and other amenities including a refrigerator, microwave, complimentary in-room coffee, complimentary high-speed internet access. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Garden Inn Suffolk Hotel Suffolk
- Suffolk Hilton Garden Inn
- Hilton Suffolk