The staff was friendly and upbeat which is always a big plus, I truly detest a grumpy person as the desk, when I am tired from traveling or a hard day. The room was clean and in good repair, although the door 'bar' was missing a rivet (I mentioned it on checkout and am confident it will be repaired). Since I started posting on TripAdvisor, I pay more attention to the status of the rooms and the hotels I stay in, I'd have to look harder to find a real downside here.
The continental breakfast was a bit lacking for me, I really do like to have scrambled eggs with mine but, it was well appointed and looked after otherwise.
There is no option to have the fan run when the A/C or heat cut off and that is a bit annoying, so once I had the room warm, I set it to fan only and was comfortable for the night.
I know firm beds last longer but, I'd be a happier customer with something a bit softer. When I travel in room is usually just a place to do some last minute work so good Internet access is a must and then a place to sleep, so the quality of the bed is very important too me.